5
DPG5019
4. TROUBLESHOOTING
Issue - Cause - Resolution
Water line is too high or too low.
Inlet valve is not adjusted to a suitable position. Adjust the water level to the appropriate water level.
Inlet valve does not shut off.
The cistern/tank wall has blocked the movement of the inlet valve float. Adjust the fill valve and make sure float can move freely.
The refill tube wasn’t installed properly. See figure attached 3.7 to re-install refill tube correctly.
Leakage of flush valve. Make sure none leakage of flush valve.
The water level is above overflow pipe of flush valve. Re-adjust water level to appropriate.
Inlet valve does not turn on.
Water supply valve/angle stop is off. Turn on the water supply valve/angle stop.
The cistern/tank wall has blocked the movement of the inlet valve float. Adjust the fill valve and make sure float can move freely.
Filter screen is dirty. Clean filter screen.
3. CLEANING FILTER
(Filter which is located inside the inlet valve shank is required for cleaning periodically).
inlet connector
bracket
water supply
pipe
water supply
pipe
Wrongly placed refill tube
Adjust refill tube, make sure tube
is above the water line.
water level
tank
tank
overflow
pipe
filter
filter
inlet connector
inlet connector
water
supply switch
water
supply switch
nut
nut
filter
bolt
1. Shut off the water supply valve (angle stop) then remove the water supply line from the inlet adaptor.
2. Unscrew the bracket bolt and remove the fill valve.
3. Unscrew fill valve nut, remove inlet connector, nut and filter.
4. Clean the filter screen with water.
5. Install back the clean filter and inlet connector.
(Note: The opening of inlet connector goes into the inlet body and screw up the nut).
6. Reference point two of „
FILL VALVE INSTALLATION AND ...
“ to re-install the fill valve and turn on water supply.
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