15
Troubleshooting
No lights illuminate when power switch is on.
Batteries may need to be replaced. Use 3 x TYPE D batteries.
No food is dispensed when power switch is on and indicator light is
illuminated.
Check if there is any food in the feeder, or check if food is causing a blockage.
Clean or re-fill the feeder.
Feeder does not power up or operate with new batteries.
Feeder may be faulty. Return it to the place of purchase if under warranty.
Device is not connected to the App.
Check your internet connection, the Wi-Fi router and your mobile device.
Check if the LED is illuminated on the control panel. If it is flashing then the
device may not be connected properly, go through the set-up in the App.
If it is a software issue, delete and re-install the App to see if this resolves
the issue.
