BenQ T3300v, Быстрое руководство

Страница: 36 / 36

36
Symptom Possible cause and corrective action
The Power button does
not function
The system power reaches a critically low state and is not
connected to power.
> Connect the system to power.
The system is overheating
• Ventilation slots are blocked.
> Place the system in a well-ventilated area.
> Remove any dust particles or stains found on or nearby the
ventilation slots.
• The system’s fans are not functioning.
> Contact technical support.
The system encounters
unexpected shutdowns
several times A system disk error occurred.
> Reinstall the software. This requires assistance from technical
support.
No audio or noise comes
from the system speakers
• The system is muted.
> Open the Quick Setup menu and adjust the volume.
•
The speakers are damaged.
> Contact technical support.
HDMI does not function
The HDMI cable/port is damaged.
> Use another HDMI cable for connection.
> Connect the system to a computer through HDMI connection for
inspection.
Bluetooth connection
failed
• The Bluetooth settings are not correct.
> Turn off the Bluetooth function, then turn it back on.
•
The Bluetooth module is not functioning.
> Connect another Bluetooth device to the system for inspection.
DICOM connection failed
The DICOM server is not responding or the DICOM settings are
not correct.
> Go to > Settings > DICOM > Storage SCP and touch Edit
> Test for verification.
Ethernet does not function
• The Ethernet settings are not correct.
> Contact your network administrator.
•
The Ethernet cable/socket is damaged.
> Use another Ethernet cable for connection.
> Connect the system to a computer through Ethernet connection for
inspection.
Wireless connection failed
• The wireless device is turned off or not functioning.
> Check the power of the wireless device.
> Restart the wireless device.
> Connect another wireless product to this device for inspection.
•
The wireless network settings are not correct.
> Open the Quick Setup menu and check if the wireless network
function is enabled.
> Contact your network administrator.
*The system supports access to only one external storage device at a time. If you connect more
than one external storage device, they function in the following priority order: USB 3.0 > USB
2.0 > microSD card.