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Basic operations

Setting up the Internet connection

Your display must be connected to a network to conduct OTA updates or surf the
Internet.

Network setting

On the home screen, go to

Setting

System

About

Status

If there is no IP

address shown, please connect the display to the ethernet cable.

Wireless connection

You must use a wireless adapter in order to connect the display to the Internet

wirelessly. Please contact your local dealer for more information on configuring the

wireless connection.

1. Press

on the remote control, or go to

Network

WI-Fi

To find the MAC address in Android OS, please go to

Setting

System

About

Status

Содержание RP6501K

Страница 1: ...RP6501K RP7501K RP8601K Interactive Flat Panel User Manual ...

Страница 2: ...contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2018 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise witho...

Страница 3: ...anel 8 Input output terminals 9 Remote control 10 Using the remote control 11 Connection 13 Connecting the VGA input 13 Connecting the touch module 13 Connecting the digital inputs 14 Connecting the video output 15 Connecting to serial port 16 Connecting power 17 Basic operations 18 Turning the display on or off 18 Initial setup 19 OSD Setting 19 Switching input signals 24 Downloading software 24 ...

Страница 4: ...terface 45 Main interface 45 APPS 52 BenQ Suggests 52 InstaQShare 53 InstaQPrint 54 WPS Office 55 Email 57 Side Tool Bar 58 Blizz 59 Product information 60 Specifications 60 Dimensions RP6501K 63 Dimensions RP7501K 64 Dimensions RP8601K 65 Supported input signal resolution 66 Troubleshooting 68 7 27 18 ...

Страница 5: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Страница 6: ...ecified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or...

Страница 7: ...play This condensation will usually disappear after around 2 hours of normal operation RP series does not offer image retention function for more information please refer to installation guide If a still image is required for a display it is recommended to enable Pixel shift See More settings on page 37 for more information RP series does not support portrait use portrait use may cause display dam...

Страница 8: ...Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disp...

Страница 9: ... Remote control HDMI cable x 1 Touch pen x 2 The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not leave...

Страница 10: ...on to qualified technicians Improper installation may cause the display to fall or malfunction Installing the display on a wall 1 Place a clean dry and lint free cloth on a flat horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen facing down 3 Remove the desktop stands from the display if insta...

Страница 11: ...ightened and secured properly Recommended torque 470 635N cm The mounting means should be strong enough to bear the weight of the display To maintain proper ventilation keep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a prof...

Страница 12: ...previous level of menu Menu Press to enter function menu Volume Down Press to decrease volume Volume Up Press to increase volume OPS USB External device USB interface Media USB IFP USB interface Light Sensor To detect if a source of light moves toward the sensor s range Remote Control Signal Receiver Receive remote control signals Do not obstruct the receiver Voice Assistant Show blue light when t...

Страница 13: ... product TOUCH External computer touch signal input When connecting external computer besides connecting external computer VGA and audio signals external computer s USB port needs to be connected to the corresponding group Under the condition that driver is installed external computer can be touch controlled through the equipment touch function is effective in VGA and HDMI channel by default HDMI ...

Страница 14: ...r downward selection Android system main screen button Return key Voice command key Press to activate Saffi BenQ Voice Assistant hold the button for two seconds then say the command you can use Release the button until you finish the command Speak directly to the microphone built into the top portion of the remote control Position the microphone closer to your mouth or speak in a loud and clear vo...

Страница 15: ...The remote control and the enclosed dongle have been paired in default Using the remote control Installing remote control batteries Dongle 1 Open the remote control battery compart ment cover 2 Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the and marks in the battery compartment The supplied batteries are provided for your convenience so that...

Страница 16: ...port and place the remote control near it 2 Press the and at the same time and the indicator light starts flashing 3 The pairing is completed once the indicator stops flashing Remote control usage tips To power on off the display aim the top front of the remote control directly at the display s remote control sensor window when you press the buttons Avoid getting the remote control wet or store it...

Страница 17: ... Plug and Play operation There is no need to install additional drivers on the computer Avoid blocking the touch screen frame where sensors are located when initiating the touch module It is highly recommended that you connect the display to the PC or laptop directly Avoid connecting the display to a face plate device which may cause failures in touch operations If any ghost image occurs please tr...

Страница 18: ...n the display using an HDMI cable 2 To view images from this input press on the remote control to switch to the respective input source The applicable cable is not supplied and should be purchased separately The display provides a selection for the dual monitor mode Touch A port must be connected with HDMI IN 1 or HDMI IN 2 HDMI cable DVD player Computer ...

Страница 19: ... the video output For computer 1 Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices 2 Plug in power cord and switch power on 3 Press on the remote control to turn on the display HDMI OUT HDMI cable ...

Страница 20: ...plied and should be purchased separately This connection is applicable to straight through RS 232C cable only After using serial port line to connect central control equipment and machine certain function of the machine can be controlled via central control equipment such as machine on off and adjustment of sound volume etc RS 232C cable Computer ...

Страница 21: ...nes used in your region Only use an appropriate power cord for your region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loading when you use extension cords or multiple outlet power boards There are no user serviceable parts in this display Never unscrew or remove any covers There are dangerous voltages inside the display Tu...

Страница 22: ... turn on the display press the Power button on the control panel or on the remote control To turn off the display press the Power button on the control panel or on the remote control The system will automatically enter standby mode AC IN Power Switch IR Receiver Power Button The display s standby mode still consumes power To completely cut off power supply set the Power switch to OFF O and then di...

Страница 23: ...tart up your display and complete the initial setup 1 Turn on the display Wait for the display to boot up with the BenQ screen This may take a moment 2 Tap Next on the screen to begin Follow the on screen instructions to set up the language date and time and network Or your can skip some of these steps and complete the setup later OSD Setting Under General you can select a desired input source and...

Страница 24: ...lpaper volume and brightness Admin Log in as Admin Under Personal settings you can change the headshot wallpaper and password You can also adjust volume brightness and set Auto logout Multiple users To access your personal account you have to ask the administrator to activate AMS service first and create your account through IAM service Refer to User Management on page 22 for more information ...

Страница 25: ...ard near the NFC Sensor on the front panel Now you can have access to NFC function Contact BenQ dealer if you re interested in purchasing the NFC Card Do not remove the NFC Card from the sensor area until you hear a beep sound and see a dialog window indicating the process is completed ...

Страница 26: ...ser Management To add a new user please contact your IT manager to create your account through BENQ IAM web service Creating a new account 1 As the administrator log in and choose IAM 2 Click Create New Account to continue ...

Страница 27: ...Basic operations 23 3 Fill in the following fields and click Submit to create a new account ...

Страница 28: ... glare screen treatment minimizes distracting reflections and glare for optimal productivity and comfort Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display To check if there is a software update available for your device or to obtain the software license key please visit https business display benq com en findprod...

Страница 29: ...f there is no IP address shown please connect the display to the ethernet cable Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly Please contact your local dealer for more information on configuring the wireless connection 1 Press on the remote control or go to Network WI Fi To find the MAC address in Android OS please go to Setting Syst...

Страница 30: ... s name to connect to the network The password is needed if it is your first time to use the network Key in the password and press Connect The device is now connected to the WLAN Updating software Whenever a new version of software is available the system will automatically detect the update and will prompt you to download it every time you turn on the display If you ...

Страница 31: ...ng audio volume level To adjust the audio volume level do either one of the following Press on the remote control to adjust the volume Press on the front panel of the display Go to Setting Audio to adjust the volume Refer to Audio settings on page 34 for more information Software update process may take some time to complete During the update process do not turn off the device or disconnect the In...

Страница 32: ...list of gestures you can use on the touch screen Ensure that you have installed the USB cable on the display to a computer Windows is a registered trademark of Microsoft Corporation in the United States and other countries OS functions Gesture actions For Windows XP Windows 7 Windows 8 and Windows 10 Click Tap the screen once Double click Tap the screen twice Right click 1 Press on the target 2 Ho...

Страница 33: ...er Flick in a desired direction Multi touch functions For Windows 7 Home Premium Professional Enterprise and Ultimate versions Right click 1 Press on the target 2 Tap the screen with another finger 3 Release the second finger Scrolling Drag one or two fingers up or down Zoom Move two fingers apart or toward each other OS functions Gesture actions or ...

Страница 34: ...e S3 Press and hold for 4 seconds OS functions Gesture actions Gesture Description For Windows 8 Press and hold to learn This touch interaction causes detailed information or teaching visuals for example a tooltip or context menu to be displayed without a commitment to an action Anything displayed this way should not prevent users from panning if they begin sliding their finger Tap for primary act...

Страница 35: ...o the panning direction selects objects in a list or grid ListView and GridLayout controls Display the AppBar with relevant commands when objects are selected Pinch and stretch to zoom While the pinch and stretch gestures are commonly used for resizing they also enable jumping to the beginning end or anywhere within content with Semantic Zoom A SemanticZoom control provides a zoomed out view for s...

Страница 36: ...ll amount of alcohol to clean the infrared plastic filter To avoid damage to the screen never use any type of abrasive materials to wipe the screen Use a neutral detergent to clean the touch screen Avoid using detergents with erosive substance such as banana oil or ammonia Moisten a clean soft lint free cloth with a neutral detergent and then clean the touch screen Do not spray a detergent on the ...

Страница 37: ...the bottom middle to the center of the screen to enter the OSD menu Press on the remote control and press OK to confirm or directly click a desired input source Press on the remote control or click a blank area outside the menu to exit the menu You can enable the Eye Care function on the OSD menu Eye Care switches the display low blue light mode and activates the flicker free function Use the brig...

Страница 38: ...click an item Press on the remote control or click a blank area outside the menu to exit the menu Directly swipe to enable or disable Mute Menu Description Volume Drag the knob to adjust the volume Balance Drag the knob to adjust the balance Sound Environment Touch a preset sound environment Options are Standard Meeting Class or Movie ...

Страница 39: ...tected within the sensor s range The display automatically turns off when no one is detected within the sensor s range for a long period of time Adjust settings VGA only Use the H Position V Position Clock and Phase functions to manually adjust the image Menu Description Aspect ratio Press on the remote control or click an aspect ratio Options are 16 9 or PTP You can also select Auto to adjust the...

Страница 40: ...lank area outside the menu to exit the menu Menu Description Picture Mode Press on the remote control or click a picture mode Options are Standard Bright and Soft Color Temp Press on the remote control or click a preset color temperature for the image Options are Cool Normal or Classroom Brightness level Press on the remote control or drag the knob to adjust the brightness Contrast Press on the re...

Страница 41: ...ess on the remote control and press OK to confirm or directly click an item Press on the remote control or click a blank area outside the menu to exit the menu Menu Description Key lock Press OK on the remote control or click the switch to lock or unlock the buttons on the front panel of the display ...

Страница 42: ...ft Press OK on the remote control or click the icon to set a pixel shift preventing from image retention DCR Press OK on the remote control or click the switch to enable the function This feature enhances image contrast for dark scenes Meeting mode Press OK on the remote control or click the switch to enable the function This feature enhances background noise reduction and speech recognition It s ...

Страница 43: ...d Input methods in Android Startup Shutdown Click to set the Startup channel OPS startup option Wake on Lan and Power off reminder Refer to Startup Shutdown on page 42 for more information Floating tool Click to open and close the floating tool Refer to Floating Annotation Toolbar on page 46 for more information About Click to view system information in Android The amount of available storage spac...

Страница 44: ...Menu operations 40 Proxy setting Go to Network Proxy Check the box of Proxy Switch to enable or disable the function ...

Страница 45: ...Menu operations 41 Enter the proxy host name Enter the using channel ...

Страница 46: ...Menu operations 42 Startup Shutdown Go to System Startup Shutdown For Startup channel you can choose Last channel or other sources ...

Страница 47: ...Menu operations 43 For OPS startup option you can choose Startup only through OPS startup option or Startup through any channel ...

Страница 48: ...Menu operations 44 For Power off reminder you can adjust startup and shutdown time Schedules can be made by choosing the days of the week ...

Страница 49: ...id main interface Press on the remote control or Home button on the front panel to return to the main interface Press on the remote control or drag the OSD menu up from the bottom center of the screen to enter the OSD menu to select an input Note that this is a closed Android OS Download and use of unauthorized apps on this system are not available ...

Страница 50: ...ting Annotation Toolbar around You can also click the button to close the floating toolbar and clear all the brushes Annotate Click to switch the color of the brush Color options are blue red green and black Palm eraser is provided for you to erase any contents on the display just with your palm while you are writing without switching to Eraser Whiteboard Click to start EZWrite 5 0 Clear All Click...

Страница 51: ...o launch AMS With this application you can access your personalized workspace environment and settings and manage your files and accounts on any IFP that you have logged into While logging in you will see four main parts as described in the table below 1 2 3 4 ...

Страница 52: ...lder or connected USBs The icon next to Google Drive Dropbox shows that the account is bound to AMS service 2 Folder Path You can browse the file folder in this area 3 Listing Files You can see a list of files from the storage device you select 4 Operating Tab You can edit the files using the operating tabs here Regular users can only view their own files while the local admin can view all users f...

Страница 53: ...nify the current image Shrink the current image Play the previous image Play pause the current playback Play the next image Rotate the current image counter clockwise Rotate the current image clockwise Set the animation effect and playing interval for images being played and set the current image as the wallpaper Supported image format max resolution JPEG base line up to 8K x 8K progressive up to ...

Страница 54: ...y the previous audio file Play pause the current playback Play the next audio file Check audio files in the playlist Supported audio format codec wma WMA WMAPro 128Kbps 320Kbps 8KHz 48KHz sampling rate mp3 MPEG Layer 3 32Kbps 320Kbps 32KHz 48KHz sampling rate wav PCM Max 320Kbps Max 48kHz sampling rate ADPCM 384Kbps 8KHz 48Khz sampling rate m4a ACC 24kbps 384kbps 16KHz 48KHz sampling rate ogg Vorb...

Страница 55: ...o Supported video format codec up to 4K resolution 3gp H 264 MP HP Level 4 1 H263 MPEG 4 SP L0 3 ASP L0 5 avi MPEG 1 MPEG 2 MP HL MPEG 4 SP L0 3 ASP L0 5 H 264 MP HP Level 4 1 H263 VP6 MJPEG mkv VP9 H 265 mov MPEG 4 SP L0 3 ASP L0 5 MJPEG H 264 MP HP Level 4 1 H265 mp4 MPEG 4 SP L0 3 ASP L0 5 H 264 MP HP Level 4 1 H265 mpg mpeg MPEG 1 MPEG 2 MP HL H 264 MP HP Level 4 1 ts MPEG 2 MP HL MPEG 4 SP L0...

Страница 56: ...ystem interface 52 Browser When connected to a network click on the browser icon to surf the Internet Click on the symbol X in the upper left corner to close it Menu Refer to Settings menu on page 33 for details ...

Страница 57: ... application you can view apps suggested by BenQ for download Tap the category on the left panel to browse the suggested apps Tap an app from the selected category to view a basic description of the app Function Description Search Tap to search for an app Education Tap to show the suggested apps in the Education category ...

Страница 58: ...QShare app on your mobile device and then click the InstaQShare ID name that you want to connect to 4 Enter the password shown on the upper right corner of the display 5 Once the mobile device has successfully connected to the display a confirmation message will appear on the display Tap Allow on the display to confirm the connection 6 Once connected you can Mirror the display s screen on your mob...

Страница 59: ...taQPrint With this application you can print a file or website image using a Wi Fi or remote printer 1 Tap the option on the left panel and browse and select the desired file photo page or image you want to print Once connected any operations on the display or mobile device will also show up on your mobile device and display Before launching the application make sure your display is properly conne...

Страница 60: ... printers automatically Tap Manual Setup to add a new printer manually WPS Office Tap to launch WPS Office With this application you can open document files including PDFs as well as Microsoft Word PowerPoint and Excel documents To edit a file with WPS Office 1 Tap Open on the left panel to browse and open a file located in either the dis play s internal memory an external storage device or cloud ...

Страница 61: ...dit Tap to edit the content or format of the slides Insert Tap to insert tables pictures charts comments video or audio Transitions Tap to apply or adjust the timing of a transition Pen Tap to write draw paint or sketch to the slides Play Tap to start a slide show Save As Tap to save the presentation file on either the display s internal memory an external storage device or cloud storage Undo Tap ...

Страница 62: ...t up an account first Type your Email address and click NEXT After you ve signed up you will receive a verification email After you respond to the Email verification you can begin writing email Office Software Supported File Formats Word wps wpt doc docx dot dotx txt log irc c cpp h asm s java asp bat bas prg cmd Excel et ett xls xlsx xlt xltx csv xlsm xltm PowerPoint ppt pptx ...

Страница 63: ...elp you work with your display Function Description Home Tap to return to Home interface Return Tap to return to previous operation interface SwitchQ Tap to switch tasks between recent apps and input sources EZWrite 5 0 Tap to enter EZWrite 5 0 software InstaQShare Tap to enter InstaQShare software ...

Страница 64: ...ers 1 On the home screen select Apps Blizz 2 Select Sign In if you want to create a new meeting select Join a Meeting if you want to join an already created meeting After signing in create a meeting ID which will be the meeting ID other users will enter to join the meeting If joining a meeting enter the meeting ID provided by the creator of the meeting in the Join a Meeting page ...

Страница 65: ...ring 10 bit Touch Technology IR Touch Method Finger Stylus Resolution 32767 32767 Capacity 20 points HW spec 10 points Android varies from operating systems and applications Accuracy 2mm over 90 of touchable area Touch Output x 2 Operating System Touch Driver Free Windows8 Windows7 WindowsXP Linux Mac Android Win10 touch function varies from releases Panel glass Tempered glass AG 80 Coating Thickn...

Страница 66: ...ondensation Display Orientation Landscape Only Mechanical Weight kg RP6501K 50kg 1 5Kg 62kg 1 5Kg RP7501K 62kg 1 5Kg 74kg 1 5Kg RP8601K 89kg 1 5Kg 101kg 1 5Kg Without With Packing Dimensions W x H x D mm RP6501K 1521 1 x 967 1 x 136 1 RP7501K 1747 4 x 1095 9 x 133 9 RP8601K 2000 6 x 1241 6 x 141 9 Bezel Dimension T B L R mm 31 6 31 6 31 6 31 6 Feature Image setting YES Source Volume Control YES Sh...

Страница 67: ... standard Android so access to Google Play is not available APK cannot be installed in the default location unless given permission by the management units Contact your BenQ dealer for the required support for management permission Without management permission installing function won t work There is no guarantee that the self installed APK can function normally ...

Страница 68: ...Product information 63 Dimensions RP6501K Unit mm DOO 0RXQW VFUHZ WKUHDG PD OHQJWK 0 ...

Страница 69: ...Product information 64 Dimensions RP7501K Unit mm 6 5 7 3 7 5 37 0 PP ...

Страница 70: ...Product information 65 Dimensions RP8601K Unit mm 6 5 7 3 7 5 37 0 PP ...

Страница 71: ...0 60Hz 800 x 600 75Hz 832 x 624 75Hz 1024 x 768 60Hz 1024 x 768 75Hz 1152 x 870 75Hz 1280 x 720 60Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1366 x 768 60Hz 1400 x 1050 60Hz 1440 x 900 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1600 x 1050 60Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 3840 x 2160 30Hz 3840 x 2160 50Hz 3840 x 2160 60Hz NTSC M NTSC J PAL BDGHI 480i 60Hz...

Страница 72: ...ormation 67 480p 60Hz 576i 50Hz 576p 50Hz 720p 25Hz 720p 30Hz 720p 50Hz 720p 60Hz 1080i 50Hz 1080i 60Hz 1080p 24Hz 1080p 25Hz 1080p 30Hz 1080p 24Psf 1080p 25Psf 1080p 50Hz 1080p 60Hz supported Vacant not supported ...

Страница 73: ...on and try again No sound Check the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try again Are there any loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer Refer to S...

Страница 74: ...ng to failure of remote control Check whether the battery electrode in the remote control is correct Check whether remote control needs to replace battery Machine automatically shutdown Whether set sleep or not Check whether there is sudden power outage Check whether there is no signal automatic shutdown Signal out of range Check whether display is set correctly Check whether resolution is the bes...

Страница 75: ...ools are placed around the machine No color color is weak or image is weak Adjust chromaticity and brightness or contrast in menu Check whether signal wire is well connected With image but without sound Check whether mute button is pressed for mute Press VOL VOL to adjust volume Check whether audio line is connected correctly Only one speaker has sound Adjust sound balance in menu Check whether co...

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