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Service and Support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://Support.BenQ.com). In
order to ensure you an enjoyable experience with your Joybook, the following
supports are provided so you can get assisted whenever and wherever you are.

•

Warranty: Global warranty information of your Joybook product. For local war-

ranty information, please refer to the local warranty documentation in the pack-
age.

•

Download Center: Drivers, documentations and additional software for keeping

your Joybook up-to-date.

•

FAQ: Contains answers to frequently asked questions about Joybook as well as

additional tips.

•

Contact Center: Here you can directly contact BenQ Customer Service for

answers and advice to your questions. You can also obtain the information
about the BenQ service stations in your country.

•

Forum: An open space where you can post your questions and suggestions, or if

you will, answer the questions raised by other Joybook users.

You can also send your queries by e-mail directly to: [email protected].

JB7000.book Page 56 Tuesday, July 27, 2004 10:23 AM

Содержание Joybook 7000

Страница 1: ...Joybook 7000 Series User s Manual JB7000 book Page i Tuesday July 27 2004 10 23 AM ...

Страница 2: ...revise this publication and to make changes from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes Windows Internet Explorer and Outlook Express are trademarks of Microsoft Cor poration Others are copyrights of their respective companies or organizations This product incorporates copyright protection technology that is protected...

Страница 3: ...Effects 23 Step 4 Producing a Movie Disc 24 Burning CDs Using Nero Express 25 Wireless Magic Using the Built In Wireless LAN Function 28 Unwiring Your World Using Bluetooth 29 Initializing Bluetooth Connection 29 Using the Bluetooth Services of the Connected Device 31 Quick Connection 31 Searching for a Bluetooth Device 31 Configuring Bluetooth Services on Your Joybook 31 Performing Advanced Bluet...

Страница 4: ...ver 48 FAQ and Troubleshooting 49 General 49 Battery and Power 49 Connection 50 System 51 Display 53 Information on Safety Cleaning and Battery Maintenance 55 Safety 55 Battery Maintenance 55 Cleaning Your Joybook 55 Service and Support 56 BenQ Joybook Global Online Service 56 Appendix 57 Worldwide Power Systems and Plug Types 57 JB7000 book Page ii Tuesday July 27 2004 10 23 AM ...

Страница 5: ...iently control the cursor on the screen To move the cursor gently move your finger on the touch pad The cursor will move accordingly Tap on the touch pad once to execute the same action as clicking on the left but ton of a mouse Tap twice to execute the same action as double clicking Infrared port Remote control reception window You can connect Joybook to your mobile phone or other Infrared compat...

Страница 6: ... that the battery is running low Flashing amber indicates that the battery is malfunctioning in which case you should contact service personnel Hard Disk Drive Activity Indicator Flashes blue when Joybook is reading the data on the hard disk Three in One Card Indicator Lights up in blue when a memory card is inserted Flashes blue when Joybook is reading data on the memory card Caps Lock Indicator ...

Страница 7: ...For connecting high speed peripherals such as digital video cameras and other consumer electronics devices that use the IEEE 1394 FireWire interface Ventilation Holes For dissipating heat and keeping Joy book at an optimal temperature PC Card Expansion Slot This PC Card slot accepts one Type II PC Card You can use it and various PC Cards on the market to further expand the capabilities of your Joy...

Страница 8: ... the small ejection button on the drive MIC IN Can be used to connect to a microphone for recording sounds If you wish to open the disc tray when your Joybook power is off or it can t be opened using the ejection button insert a pointed object into the tray ejection hole next to the ejection button to force open the disc tray USB Port For connecting peripherals such as mice digital cameras and MP3...

Страница 9: ... players that use the USB interface S Video Out Outputs an display signals to a television set or VCR VGA Port For connecting external display devices such as monitors and pro jectors Ethernet Port Allows Joybook to connect to an Ethernet 10 100BaseT network JB7000 book Page 5 Tuesday July 27 2004 10 23 AM ...

Страница 10: ... turn it on The function of each button on the remote control varies in different modes For details please refer to the description below To navigate the QMedia Center Enter or exit QMedia Center Move selection focus left Confirm selection Move selection focus down Return to the previous screen menu Move selection focus up Move selection focus right Directional buttons When viewing digital picture...

Страница 11: ...r Stop Increase volume Decrease volume Mute Forward search Open DVD menu Select subtitle 1 Open the battery compartment cover by sliding it in the direction shown by the arrow below 2 Remove the old battery from the battery retainer 3 Install the new battery Pay attention to the polarities when you install 4 Replace the battery compartment cover JB7000 book Page 7 Tuesday July 27 2004 10 23 AM ...

Страница 12: ...mode Fn F7 Activates or deactivates the speakers Fn F12 Activates or deactivates wireless LAN Bluetooth function Press this key combination several times to switch among wireless LAN ON Bluetooth OFF wire less LAN OFF Bluetooth ON wireless LAN ON Bluetooth ON The status is indicated by the Wireless Connec tion Indicator Please refer to page 2 for details Fn F3 Switches display between the screen a...

Страница 13: ...he illustration above Tab Makes the next item on the Windows task bar active Caps Lock Capitalizes all text entered E Opens the My Computer window for browsing disks and files Application Key Provides the same function as the right touch pad button bringing up a contextual pop up menu M Minimizes all windows Shift M Cancels minimization of all windows R Activates the Run dialog JB7000 book Page 9 ...

Страница 14: ...ected If you are asked to select the type of keyboard and you are not sure please check the specification label on the packing carton to determine the correct keyboard type After you are done answering the questions Joybook will restart and then you will enter Windows XP for the first time Click Start and select Help and Support in the menu that appears The Help and Support Center will appear and ...

Страница 15: ...se QMusic to listen to MP3 or CD music burn MP3 music onto a CD needs optional CD burner convert and save CD music into MP3 format or create your personal favorite music album Click to activate PowerDirector with which you can create and edit your personal movie clips Click to open Nero Express for burning your favorite music photos and files onto CDs Click to open QMedia Center for an integrated ...

Страница 16: ... Bar on the screen by selecting Size and then select an appropriate size Customizing the Hotkeys P1 P2 Using QMedia Bar you can setup the P1 and P2 hotkeys on your Joybook by your self 1 Right click on QMedia Bar and select Hotkey Setting P1 or P2 hotkey and then a program you want to open when pressing the hotkey 2 If the program you want is not on the menu select An Open dialogue box will appear...

Страница 17: ...s and other settings please consult your system administrator ISP or contact BenQ Customer Service for help For more information on how to use Outlook Express please consult the on line Help by clicking Help and then select Contents and Index 1 Open Outlook Express by pressing the hotkey on your Joybook or click ing on the button on the QMedia Bar 2 After the Outlook Express application window ope...

Страница 18: ...ings please consult your system administrator ISP or contact BenQ Customer Service for help For more information on how to use Internet Explorer please consult the on line Help by clicking Help and then select Contents and Index 1 Open Internet Explorer by pressing the hotkey on your Joybook or clicking on the button on the QMedia Bar 2 After the Internet Explorer application win dow opens enter t...

Страница 19: ...wireless remote control Playing Music Files in Joybook 1 Turn on the power of your Joybook 2 Press the button on the wireless remote control or click the button on the QMedia Bar to enter QMedia Center 3 Press the up or down directional buttons on the wireless remote control to select Music and press the OK button 4 The contents screen will appear You can locate the music files you want to play fo...

Страница 20: ... wireless remote control Operations During Playback When playing DVD VCD movies you can press the Stop button on the wireless remote control to access the Stop Menu In the Stop Menu you can move to an option using the directional buttons and select it using the OK button Resume Movie Use the directional button on the remote control to scroll to this item and press OK and QMedia Center will resume ...

Страница 21: ...eless remote control to open the selected folder To return to the previous screen press the Back button 5 Press the directional buttons on the wireless remote control to select a movie file you want to play and press the OK button Option Setting Description Video Use hardware acceleration Allows you to choose whether to use the hardware accelera tion or not 4 3 output type If the picture aspect ra...

Страница 22: ...viewing pictures you can use the directional buttons on the wireless remote control to select Settings and then press the OK button to access picture settings In the Settings menu you can press a directional button on the wireless remote control to select an option and then the OK button to select or change settings to return to the previous screen press the Back button Please refer to the table b...

Страница 23: ... press the Back button Please refer to the table below for a description of the settings and options Option Setting Description Screen ratio You can setup the screen aspect ratio according to the display size It is recommended that you select Widescreen Move the selection focus on the left or right arrow button and then press the OK button to select a ratio About QMedia Center Displays detailed in...

Страница 24: ...le cre ating a playlist under My Playlist only creates shortcuts to the music files If the music files are deleted error will occur No Button Icon Description 1 Action Buttons Used to execute certain actions in QMusic such as burning a CD converting songs stopping the current action adding songs or playlists etc 2 Display Area Display the status of the action currently being performed 3 System But...

Страница 25: ...s you selected this process may take a while 4 When the conversion process is completed you will see the converted songs on the Song List To change the name of the playlist right click on it and select Change playlist name Creating an MP3 Music CD A CD burner is required for creating an MP3 music CD 1 Make sure that the CD burner is ready and there is a blank recordable disc in the burner 2 Right ...

Страница 26: ...Description 1 Mode Buttons Click to switch working modes 2 Library Contains media clips effects and transitions 3 Preview Window Provides playback controls to preview clips and movies 4 Edit Function Buttons Open editing rooms dedicated to a specific task 1 2 3 6 7 4 5 5 Workspace View Buttons Click to switch between Timeline and Storyboard views 6 Smart Guide Provides function specific tips 7 Med...

Страница 27: ...st 3 Click and select Load media file s A dialog opens 4 Locate and open the file s you want to add Thumbnails of each of the media files you have selected appear in the Library Load a Media Folder 1 Click to open the Media Room in the Library 2 Click and select Load a media folder A dialog opens 3 Locate the folder you want to open then click OK All of the media files in that folder are loaded in...

Страница 28: ... and family can enjoy watching it on a computer or a disc player 1 Click to open the Production Wizard 2 Click then Next Disc production options appear on the page 3 Select a disc format then set your options To set a destination folder for the produced movie click Output to then choose a new folder Country Video Format of Disc Specify the location where you want to play the disc you create 4 Chec...

Страница 29: ...dio CD players as an example move the cursor onto the icon and then click the Make Audio CD item that appears underneath 3 In the window that follows click Add 4 Browse to select the music files in the dialogue box that appears and then click Add Repeat this step if you want to burn more music files onto the CD 5 When you are done selecting files click Finished 6 The total selected file size will ...

Страница 30: ...Nero Express will start burning files on to the CD 9 When the burning process has been carried out successfully the following dia logue box will appear Click OK 10 Click Next 11 You can now choose to burn another CD with the same selection of files again burn a CD with different files enter Cover Designer to design the cover for the JB7000 book Page 26 Tuesday July 27 2004 10 23 AM ...

Страница 31: ...or future use Or you can simply click Exit to exit Nero Express For more information on how to use Nero Express please consult the on line Help by clicking the icon on the Nero Express welcome window and then select Help Topics JB7000 book Page 27 Tuesday July 27 2004 10 23 AM ...

Страница 32: ...osition 3 Press the Fn F12 hotkey combination several times until the Wireless Connec tion Indicator lights up in blue or purple 4 Double click on the icon on Windows system tray located at the lower right corner of the Desktop 5 Select a wireless network Fill in the blank with your network key and click Con nect 6 After you are connected to the wireless network the network status will appear on t...

Страница 33: ...n amber or purple 3 Turn on the power of your Bluetooth device and activate its Bluetooth function For details about how to activate the device s Bluetooth function please refer to its documentations The maximum effective range of connection between your Joybook and the Blue tooth device is 10 meters You can use your Joybook to connect to up to 7 Bluetooth devices simultaneously 4 Double click on ...

Страница 34: ...e PIN code PIN code can be specified randomly but the entered PIN code on your Joybook and the Bluetooth device must be identical If necessary enter the PIN code in the PIN Code field and click Ini tiate Pairing 12 The services available on the connected Bluetooth device will appear in the fol lowing window Check to select the services you want to use When a service is selected you will be prompte...

Страница 35: ... sure to select the audio device of the PC as Blue tooth Audio If you want to use the Fax service to send fax using a Bluetooth connected PC be sure to activate the PC s fax service If you want to access the dial up connection of the Bluetooth connected PC be sure to establish a dial up connection using the Bluetooth Modem first Quick Connection You can establish a Bluetooth connection quickly by ...

Страница 36: ...tooth Configurations Right click on the Bluetooth icon on Windows system tray and then select Advanced Configuration The following dialogue box that contains all advanced Bluetooth configuration options will appear You can setup these options to further enhance the perfor mance of your Bluetooth services or to configure the Bluetooth connections to fit your personal preferences JB7000 book Page 32...

Страница 37: ... you can apply various filter effects to the photo video in the Preview window 9 Capture button in Video Mode Save button in Edit mode In Video Mode click this button to start captur ing video To stop capturing click this button again In Photo Mode click this button to capture pho tos In Edit Mode click this button to save the photo video 10 Frame button Click this button to open the Frame window ...

Страница 38: ...e Filter effect window The filter effect will appear instantly in the Preview window 4 Click the Capture button to capture photos with the selected Frame effect Applying Frame Effects to Videos 1 Click the Video Mode button 2 Click the Frame button The Frame effect window will pop up 3 Click to select a frame effect in the Frame effect window The frame effect will appear instantly in the Preview w...

Страница 39: ...le disc space will appear instantly below 4 If necessary click the button beside Burner to select the CD burner to use 5 Click the Burn button to start burning You can also click the Erase button to erase the recordable disc before burning For more information about the exciting features of QCamera please consult the on line Help by clicking the Help button JB7000 book Page 35 Tuesday July 27 2004...

Страница 40: ...tery Level You can check the battery level of your system following the steps below 1 Right click on the QPower profile icon on the Windows System Tray 2 A menu containing several options and a power level indicator will appear The power level indicator shows the percentage of the remaining power Selecting a Power Profile To select a power profile 1 Right click on the QPower profile icon on the Wi...

Страница 41: ... on the QPower profile icon on the Windows System Tray 2 Select Configuration from the menu that appears Item Description Note System Standby Timer For specifying the period of inactiv ity before the Joybook goes on standby Hiber nation For specifying the period of inactiv ity before the Joybook hibernates Lid Close For specifying the action the Joy book performs when you close the lid CPU Speed F...

Страница 42: ...ox click the button Browse to select the executable exe of the application program and click Open It will then be added to the Current box on the right Repeat this step if you want to associate more application programs to the power profile If you wish to reset the settings to their default values click the button 8 Click the button to save the settings or the button to can cel without saving Remo...

Страница 43: ... to regis ter your copy to Trend Micro so you will be able to obtain free program and virus pattern updates 1 Start the Joybook When the following dialog appears click Close 2 Connect to the Internet using the dial up or LAN network 3 Double click the icon on Windows System Tray located at the lower right corner of the Desktop 4 The following dialog will appear Click Update 5 Click Registration JB...

Страница 44: ...ter Now 6 The dialog below will follow indicating that the registration is complete For more information about Trend Micro Internet Security please consult the on line Help by clicking Help JB7000 book Page 40 Tuesday July 27 2004 10 23 AM ...

Страница 45: ...ze Voice Recorder 3 Close Button Click this button to close Voice Recorder 4 New Recording Click this button to begin a new recording task 5 Open Sound Clips Button Click this button to open existing recorded sound clips in your Joybook 6 Save Recording Button Click this button to save current recorded sound appears only when a recording task is com pleted 7 Record Button Click this button to star...

Страница 46: ...n activated the line in the oscillograph will turn green 4 To stop recording click the Stop button You can also click the Play button to listen to the sound you just recorded 5 To save the recording click the Save Recording button Browse to an appropri ate location give the recording a name and then click Save Playing Recorded Sound Clips 1 Click the Open Sound Clip button 2 In the dialog that fol...

Страница 47: ...presentation you can output the Joybook s video signal to an external display device such as a projector or monitor Press the Fn F3 hotkey combination to switch between Joybook s own LCD panel and the attached display device or use simultaneous display Monitor Projector JB7000 book Page 43 Tuesday July 27 2004 10 23 AM ...

Страница 48: ...ng External Display Devices 44 S Video Out The S Video Out port allows you to output display signals to a television set or VCR for viewing or recording TV VCR JB7000 book Page 44 Tuesday July 27 2004 10 23 AM ...

Страница 49: ...ke your Joybook to the BenQ dis tributor or customer service center for the upgrade or memory replacement The memory of your Joybook can be extended to up to 2 GB Please follow the steps below to consult the FAQ information and find out the types of BenQ certified memory modules for your Joybook 1 Connect to BenQ On line Service and Support http support BenQ com 2 Click FAQ 3 Click Joybook 1 Turn ...

Страница 50: ...ock the battery 3 While moving battery retainer 2 as indicated in step 2 to the right slide the battery in the direction shown to remove it from the Joybook 4 Use a screwdriver to remove the screw that secures the memory cover 5 Open the cover 1 2 JB7000 book Page 46 Tuesday July 27 2004 10 23 AM ...

Страница 51: ... downwards until the module locks into place 8 Replace the cover and use a screwdriver to secure it with the screw 9 Place the battery on its original position and then slide the battery retainer 1 to the right to lock the battery Connect the AC adapter When you start Joybook it will automatically test and configure the new memory 1 2 JB7000 book Page 47 Tuesday July 27 2004 10 23 AM ...

Страница 52: ... Drive D will not be erased The default partitioning of your Joybook s hard disk is as follows 60 of the total space for the C disk 2 GB for the hidden partition and the rest to the D disk The Quick Recovery data is stored in the SYSTEM_AREA partition on the hard disk drive Do not delete this partition or the Quick Recovery function will become unavailable Using the Recovery CDs The Primary Partit...

Страница 53: ... won t start up with the battery inserted Make sure the battery is properly inserted Make sure that the battery is fully charged If this does not work consult your BenQ dealer What should be the run time of a battery Run time will vary on individual Joybooks based on the application programs being used i e high graphics games the number of times data is saved or retrieved from the hard drive and o...

Страница 54: ...ll cause all of your personal data on the hard disk drive to be lost Connection My modem does not connect at 56K speed Several factors can affect connection speed such as line noise number of people connecting connected to your ISP and the age and condition of the telephone lines A 56K modem does not guarantee all connections at 56K rather it offers the ability to connect at up to 56K speed Can t ...

Страница 55: ...n programs not being used Use software program that are abso lutely necessary Try running virus scans and other tools when away from the desk Closing software program that are not necessary helps window perform more efficiently Prevent background software programs from loading As software programs load the small icons on the System Tray they will be running in the background and each one consumes ...

Страница 56: ...er 8 Repeat steps 5 through 7 for each USB Root hub 9 Click OK and then close Device Manager Why does the keyboard and or palm rest get warm Typically the Joybook tends to be slightly warm The location of the battery is typ ically underneath the palm rest and as a result the palm rest gets warm The loca tion of the processor is typically underneath the keyboard and since heat rises the keyboard ma...

Страница 57: ...t is an OS problem You can recover the OS using the Recovery CDs that come with your Joybook Remember to back up your data before starting the recovery process How can I reduce the wearing of the screen spindle when I open the screen We suggest that you open and close your screen gently and slowly with both hands Apply force evenly on both hands to reduce spindle wearing and prevent deformation or...

Страница 58: ... display images at the default resolution please visit the BenQ website to download and update the latest Joybook display drivers Contact your BenQ dealer if either of the following phenomena occurs The screen shakes when the system started up normally Fonts displayed on the screen are unclear and strange codes appear There is no display when the hard drive is running normally Colors on the screen...

Страница 59: ...he battery every two to three weeks for battery conditions 3 Remove from the device and stored in a cool dry clean place if the battery will not be in use for a month or longer and recharge the battery after a storage period 4 Do not short circuit A short circuit may cause severe damage to the battery 5 Do not drop hit or otherwise abuse the battery as this may result in the expo sure of the cell ...

Страница 60: ...e pack age Download Center Drivers documentations and additional software for keeping your Joybook up to date FAQ Contains answers to frequently asked questions about Joybook as well as additional tips Contact Center Here you can directly contact BenQ Customer Service for answers and advice to your questions You can also obtain the information about the BenQ service stations in your country Forum ...

Страница 61: ...India 230 50 America United States 120 60 Hawaii 120 60 Guam Saipan 120 60 Canada 120 60 Mexico 127 60 Panama 120 60 Argentina 220 50 Bolivia 220 50 60 Europe France 127 220 50 United Kingdom 200 50 Germany 100 50 Italy 100 220 50 Spain 230 240 50 Greece 230 50 Holland 110 50 Sweden 277 50 Norway 230 50 Austria 230 50 Russia 127 220 50 Oceania Australia 240 50 New Zealand 230 50 JB7000 book Page 5...

Страница 62: ...Appendix 58 Memo JB7000 book Page 58 Tuesday July 27 2004 10 23 AM ...

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