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27 Warranties and repairs
Beltone provides a warranty on hearing aids in the event of defects in workmanship or materials, as de-
scribed in applicable warranty documentation. In its service policy, Beltone pledges to secure functionality
at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative,
Beltone is committed to doing this in line with environment-friendly best practices. Hearing aids therefore, at
Beltone’s discretion, may be replaced by new products or products manufactured from new or serviceable
used parts, or repaired using new or refurbished replacement parts. The warranty period of hearing aids is
designated on your warranty card, which is provided by your hearing care professional.
For hearing aids that require service, please contact your hearing care professional for assistance. Beltone
hearing aids that malfunction must be repaired by a qualified technician. Do not attempt to open the case
of hearing aids, as this will invalidate the warranty.
28 Temperature test, transport and storage information
Beltone hearing aids are subjected to various tests in temperature and damp heating cycling between -25°C
and +70°C according to internal and industry standards.
During transport or storage, the temperature should not exceed the limit values of -20°C to +60°C and rela-
tive humidity of 90% RH, non- condensing (for limited time). The air pressure between 500 and 1100 hPa
is appropriate.
Be aware of information marked with the warning symbol:
i
WARNING points out a situation that could lead to serious injuries.
i
CAUTION indicates a situation that could lead to minor and moderate injuries.
i
Advice and tips on how to handle your hearing aid better.
Equipment includes RF transmitter.
