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Type designations

Hearing aid type designations for models included in this user guide are:

BER13

, FCC ID:X26BER13, IC: 6941C-BER13 and

VER12

, FCC ID: X26VER12, IC: 6941C-VER12.

This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz.

Hearing aid variants

Receiver-in-the-ear (RIE)

hearing aids of type

BER13

with FCC ID X26BER13, IC number 6941C-

BER13 and size 13 battery are available in the following variants:

RLY464-DRW, RLY364-DRW, RLY264-DRW

Nominal RF output power transmitted is +1.1 dBm

Mini Receiver In-the-Ear (RIE)

hearing aids of type

VER12

with FCC ID X26VER12, IC number 6941C-

VER12 and size

312

battery are available in the following variants:

RLY463-DRW, RLY363-DRW, RLY263-DRW

Nominal RF output power transmitted is +1 dBm.

Regulatory information

Содержание Rely

Страница 1: ...User guide Beltone Receiver In Ear hearing aids...

Страница 2: ...r Serial number Model number Model number Battery type 312 13 Dome earmould type Closed dome Small Medium Large Open dome Small Medium Large Power dome Small Medium Large Tulip dome RIE earmould Progr...

Страница 3: ...ur hearing aids 20 Using a telephone 25 Direct Audio Input 30 Advanced options 33 Wireless accessories 38 Cleaning and caring for your hearing aids 40 General warnings and precautions 50 Hearing aid e...

Страница 4: ...4...

Страница 5: ...y and transfer sound to the eardrum of a hearing impaired person For devices including a Tinnitus Breaker Pro module The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnit...

Страница 6: ...battery model 64 1 Receiver wire 2 Receiver 3 Dome an open dome is shown 4 Multi function button 5 Microphone inlets 6 Battery compartment 7 Model and serial number in the battery compartment 1 2 3 4...

Страница 7: ...tery model 63 1 Receiver wire 2 Receiver 3 Dome an open dome is shown 4 Push button 5 Microphone inlets 6 Battery compartment 7 Model and serial number in the battery compartment 1 3 2 5 6 4 7 Your he...

Страница 8: ...p dome Closed dome Open dome Power dome Custom earmould The closed open and power domes are available in different sizes Tulip domes are one size Domes are all light grey Only use domes supplied by Be...

Страница 9: ...explode 4 Do not attempt to dispose of batteries by burning them 5 Used batteries are harmful to the environment Please dispose of them according to local regulations or return them to your hearing c...

Страница 10: ...ne 2 Remove the packaging and protective foil from the new battery Wait for two minutes while the battery activates 3 Insert the new battery with the plus sign correctly positioned into the battery co...

Страница 11: ...ttery door completely to allow moisture to evaporate and prolong the hearing aids lifespan Low battery warning When the batteries are low on power your hearing aids reduce the volume and play a melody...

Страница 12: ...t battery power is too low The table below shows how the hearing aid functions are affected as the power level declines If the hearing aids are experiencing frequent loss of connection to wireless acc...

Страница 13: ...for your left ear the other for your right Do not swap them Please pay attention to this when cleaning storing and inserting the hearing aids You might want to ask your hearing care practitioner to ma...

Страница 14: ...place push the receiver dome into your ear canal 3 Push the dome far enough into your ear canal so that the wire rests against your head You can check in a mirror NOTE To avoid whistling ensure that t...

Страница 15: ...rofessional can attach and adjust a sport lock to the receiver To insert a hearing aid with a sport lock 1 Insert the hearing aid as usual 2 Tuck the sport lock into the bottom part of the indentation...

Страница 16: ...sound outlet into your ear canal 2 Slide the earmould into your ear with a gentle twisting movement Move the earmould up and down and press gently Opening and closing your mouth may assist 3 Place the...

Страница 17: ...earmould it may help to pull your ear up and outward with the opposite hand CAUTION Never attempt to modify the shape of the hearing aids earmoulds domes or receiver wires yourself Placing your hearin...

Страница 18: ...from your ears If your hearing aids have domes follow these instructions 1 Lift the hearing aid off your ear 2 Hold the receiver wire with your thumb and forefinger where it bends and pull the dome o...

Страница 19: ...tarily 2 Using your thumb and index finger gently pull the earmould not the hearing aid or the wire loose from your ear If your earmould has a removal cord pull it gently to assist The removal cord is...

Страница 20: ...ery door To turn the hearing aid off open the battery door with your fingernail Delayed Activation Delayed Activation delays the time before your hearing aid turns on after you close the battery door...

Страница 21: ...or a different situation Multi function button 64 models only Push button 63 models only 1 Push the program button to switch between programs 2 You will then hear one or more beeps The number of beeps...

Страница 22: ...e the volume or listening programs of the hearing aid based on different ways it is pressed If necessary your hearing care professional can change the default settings for the button and fill in the f...

Страница 23: ...other side to control volume decrease The volume changes to one hearing aid are repeated on the other side to keep the levels the same Telecoil Optional for 64 models only Your hearing aid may have a...

Страница 24: ...ating correctly The sound from the teleloop and the hearing aids microphones can be mixed according to your preference Ask your hearing care professional for more details How to use the telecoil progr...

Страница 25: ...o your ear canal or hold it close to the hearing aid microphones as illustrated 2 If you hear whistling try holding the telephone in the same position for a few seconds The hearing aid may be able to...

Страница 26: ...ephone receiver your hearing aids automatically switch the telephone program on when the receiver is close to your ear When you remove the receiver from your ear the hearing aids automatically return...

Страница 27: ...nd keeping the magnet or a telephone equipped with the magnet 30 cm 12 away from magnetically sensitive devices e g pacemakers Auto Phone precautions If you experience frequent signal loss or noise du...

Страница 28: ...horoughly Use a recommended cleaning agent 2 Remove the foil from the magnet 3 Place the magnet on the phone CAUTION If you experience frequent signal loss or noise during calls move the Auto Phone ma...

Страница 29: ...ng aids have enabled the Asymmetric Phone Handling functionality the hearing aid on the non phone ear automatically attenuates Do not cover the phone loudspeaker opening with the magnet If the functio...

Страница 30: ...matically switches to DAI The sound is then sent directly to your hearing aid using a cable or a wireless FM system If you want to be able to hear what happens around you you can combine the DAI input...

Страница 31: ...ter with the groove on top of the battery door 2 Move the adapter towards the battery door 3 Click the adapter onto the hearing aid Disconnecting a DAI adapter Remove the adapter from the hearing aid...

Страница 32: ...orbidden to use electronic devices for instance in airplanes oil rigs Be aware that FM signals might also be picked up and overheard by other receivers Before using the system in another country conta...

Страница 33: ...ur hearing care professional from home All you need is a smart device with Internet enabled This allows you to 1 Request assistance remotely to adjust your hearing aids to be a better fit for you 2 Ke...

Страница 34: ...iPod touch optional The advanced models of our hearing aids are Made for iPhone iPad and iPod touch which allow for direct audio streaming and control from these devices Streaming from an Android sma...

Страница 35: ...aids for which they were designed and we take no responsibility if the app is used with other hearing aids Do not disable app notifications Install updates to keep the app working correctly The app mu...

Страница 36: ...te Control this option can be added by your hearing care professional However in some areas you are requested to turn off wireless communication CAUTION When boarding a flight or entering an area wher...

Страница 37: ...mmunication will be activated after 10 seconds NOTE It is important to wait an additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any re...

Страница 38: ...ur hearing aids and change programs Beltone Direct Remote Control 2 allows you to adjust the volume or mute your hearing aids change programs and see settings at a glance on its display Beltone Direct...

Страница 39: ...information on the range of Beltone wireless accessories For use of wireless functionality only use Beltone wireless accessories For further guidance please refer to the user guide of the relevant Be...

Страница 40: ...use to remove grease or moisture 4 Do not wear your hearing aids when putting on cosmetics perfume aftershave hairspray suntan lotion etc These might discolour the hearing aid or get into the hearing...

Страница 41: ...e of a drying kit is recommended WARNING Always turn your hearing aids off while cleaning and maintaining them Cleaning tools 1 Soft cloth 2 Brush for cleaning Use the brush on all surfaces and orific...

Страница 42: ...be damaged CAUTION Do not use alcohol or other solvents to clean your hearing aid the protective coating will be damaged NOTE Do not use the wire loop to clean the microphone inlets If the microphone...

Страница 43: ...cement can result in a dome being left in your ear when you remove your hearing aid If you suspect that you have a dome stuck in your ear contact your hearing care professional Only use original Belto...

Страница 44: ...f the receiver and discard This may require a bit of force 2 Push the new dome over the ribbed end of the receiver 3 Check that the dome is securely mounted by carefully lifting the lower part of the...

Страница 45: ...instructions 1 Remove the used dome by pulling it off the receiver and discard This may require a bit of force 2 Push the largest petal back then press the tulip dome over the ribbed end of the receiv...

Страница 46: ...that the collar completely covers the ribbed end of the receiver 4 Push the larger petal toward the receiver This illustration shows a cor rectly mounted tulip dome Ensure the large petal is outside...

Страница 47: ...g care professional for advice on how often you need to do this It will depend on how much earwax your ears produce If you wear a dome remove it before following this process for replacing the wax fil...

Страница 48: ...ake out one of the tools Each tool has a small hook removal tip in one end and a new wax filter in the other 3 Insert the removal tip into the used wax filter and then pull the tool straight out It is...

Страница 49: ...tly press the replacement straight into the sound outlet until the outer ring is touching the sound outlet 3 Pull the tool straight out your new wax filter will remain in place Re attach your dome or...

Страница 50: ...e hearing aids However they have the potential to momentarily affect the sound quality or temporarily create undesired sounds from the hearing aids 3 Do not wear hearing aids in mines oil fields or ot...

Страница 51: ...ut must be safe according to the requirements of IEC 60601 1 IEC 60065 EN IEC 62368 1 or IEC 60950 1 as appropriate wired connection for example HI PRO SpeedLink NOTE For use of wireless functionality...

Страница 52: ...ing from organic conditions Consistent use of the hearing aid is recommended In most cases infrequent use does not permit you to get full benefit from it The use of a hearing aid is only part of heari...

Страница 53: ...olume very loud Reduce the volume Is the receiver wire broken or is the earmould clogged Visit your hearing care professional Are you holding an object e g a hat or a telephone mouthpiece close to the...

Страница 54: ...or the earmould clogged Consult your hearing care professional Is your ear full of wax Visit your physician Sound is distorted spluttering or weak Is the battery dead Replace with a new battery Is th...

Страница 55: ...ttery drains very quickly Did you leave your hearing aid switched on for long periods of time Always turn off your hearing aids when you are not using them e g during the night Is the battery old Chec...

Страница 56: ...e following conditions 1 Visible congenital or traumatic deformity of the ear 2 History of active drainage from the ear within the previous 90 days 3 History of sudden or rapidly progressive hearing l...

Страница 57: ...been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing care professional as appropriate for a hearing aid eva...

Страница 58: ...s not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be direc...

Страница 59: ...therapeutic sound of a continuous or fluctuating noise Indications for use of the TBP module US only The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnitus Management Pr...

Страница 60: ...a frequency and amplitude shaped white noise generator Noise signal level and frequency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor audiologist or h...

Страница 61: ...ear to ear synchronization is enabled your hearing care professional can also enable environmental monitoring synchronization so that the TBP noise level is automatically adjusted simultaneously in bo...

Страница 62: ...sound generator on the volume will have this optimal setting Therefore it might not be necessary to control the volume loudness manually However the volume control provides the ability to adjust the v...

Страница 63: ...s enabled the TBP functionality during fitting of the hearing aid NOTE To use smartphone apps the hearing aid must be connected with the smartphone or mobile device TBP Technical specifications Audio...

Страница 64: ...0 Hz 6000 Hz 8000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB Prescription use of a Tinnitus Breaker Pro hearing aid The TBP should be used as pres...

Страница 65: ...on and removal of the hearing aid containing the TBP module Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient in...

Страница 66: ...ith appropriate counselling and or in a tinnitus management programme to relieve patients suffering from tinnitus Warning information WARNING Sound generators can be dangerous if improperly used Sound...

Страница 67: ...discontinue use of the sound generator and seek medical evaluation To prevent unintended usage by paediatric or physically or mentally disabled users the volume control must if enabled be configured...

Страница 68: ...ve user has any of the following conditions 1 Visible congenital or traumatic deformity of the ear 2 History of active drainage from the ear within the previous 90 days 3 History of sudden or rapidly...

Страница 69: ...evels Tinnitus Breaker Pro precautions 1 Should the user develop any side effects from using the sound generator such as dizziness nausea headaches perceived decrease in auditory function or increase...

Страница 70: ...ing the sound generator output level To prevent unintended usage by paediatric or physically or mentally disabled users the volume control must be configured to only provide a decrease of the sound ge...

Страница 71: ...rospective user has any of the following conditions 1 Visible congenital or traumatic deformity of the ear 2 History of active drainage from the ear within the previous 90 days 3 History of sudden or...

Страница 72: ...ons the user should not use the sound generator for more than eight 8 hours a day when this is set to a level of 85 dB SPL or above When the sound generator is set to levels of 90 dB SPL or above the...

Страница 73: ...new products or products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing aids is designated on your warranty card...

Страница 74: ...relative humidity of 90 non condensing An atmospheric pressure between 500 hPa and 1100 hPa is appropriate During transport or storage the temperature should not exceed the limit values of 20 C 4 F t...

Страница 75: ...ion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Howeve...

Страница 76: ...ull text of the EU declaration of conformity is available at the following internet address www beltone com declarations In US FCC CFR 47 Part 15 subpart C Other identified applicable international re...

Страница 77: ...er in the ear RIE hearing aids of type BER13 with FCC ID X26BER13 IC number 6941C BER13 and size 13 battery are available in the following variants RLY464 DRW RLY364 DRW RLY264 DRW Nominal RF output p...

Страница 78: ...e Do not dispose of your hearing aids and batteries with ordinary household waste Your hearing aids and batteries should be disposed of at sites intended for electronic waste or returned to your heari...

Страница 79: ...Complies with IMDA Standards DA105282 Complies with IMDA standards Regulatory information 79...

Страница 80: ...ximum output 90 dB SPL input Max HFA 113 109 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 5 0 8 0 5 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity...

Страница 81: ...l sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity 1 mA m Max HFA HFA 86 96 81 dB SPL Equivalent input noise w o noise reduction 24 dB SPL 1 3 Octave Equivalent input noi...

Страница 82: ...Hz 800 Hz 1600 Hz 0 3 0 7 0 5 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity 1 mA m Max HFA HFA 95 100 89 dB SPL Equivalent input noise w o noise reduction 22...

Страница 83: ...l sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity 1 mA m Max HFA HFA 105 108 96 dB SPL Equivalent input noise w o noise reduction 23 dB SPL 1 3 Octave Equivalent input n...

Страница 84: ...r Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distributi...

Страница 85: ...e developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards 2020 GN Hearing Care Corporation All ri...

Страница 86: ...Notes 86 Additional information...

Страница 87: ...Notes Additional information 87...

Страница 88: ...2113 Tel free 1800 658 955 beltone com en au New Zealand GN Hearing New Zealand Limited Ground Floor North Entrance 4 Fred Thomas Drive Takapuna Auckland 0622 Tel free 0800 900 126 beltone com en au A...

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