FAQ
Q: [Module] What are the two switches on the control ball for?
A:So far the two buttons share the same function: on and off.
Q: 【Module] Why is there no response when I press the power button on the battery ball?
A: Please check whether the battery ball has been charged. If its battery is low, please charge it (for
details please refer to the battery module instruction).
Q: [Module] Once the charger is connected, the control ball flashes red once, then the lamp
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shades of the control ball and the drive ball turn off. What happened?
A: Method 1: Please restart the battery ball;
Method 2: Check and download the latest version of the firmware. Connect the control ball to
upgrade;
Method 3: If neither of the above works, please contact our customer service for assistance.
Q: [Module] Why does the light of the battery turn red after assembly when it is fully charged?
A: This may be because a single battery ball can not provide sufficient power. Therefore, indicating
light suggests malfunctioning. Try to be powered separate power-consuming modules into different
groups to respectively.
Q: [Module] Why does the infrared sensing ball fail to avoid obstacles or follow?
A: Method 1: Please check if the distance is beyond the effective range;
Method 2: Please check if there is anything smeared or pasted on the black cover. If so, wipe it off with
a dry, clean cloth.
Q: [Module] Why isn’t the button of the touch sensing ball working?
A: Method 1: Please debug on your cell phone;
Q: [Module] Why can’t the color sensing ball identify a certain color accurately?
A: Step 1: Please do not smear or paste foreign objects on the lampshade. If something is already
applied, please wipe it off with a dry, clean cloth;
Step 2: Please make sure the detection is executed at a 90º angle and is close enough (within 10mm)
to the detected object;
Step 3: The lamp cap should not touch the surface of the detected object;
Method 2: If the cellphone test displays normal status, then adjust the grammatical modules in the
application.
Q: [Module] After assembling and following the instruction, why can’t the modules of the func
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tion balls (such as color sensing ball and infrared sensing ball) be detected when the power is on?
A: Method 1: Please check whether the connecting rod is loose; one can unplug and replug or change
the connecting rods;
Method 2: Use adjustment function to troubleshoot. If it fails, please contact customer service for
assistance.
Q: [Module] What are the differences between the blue connecting wire and yellow connecting
wire?
A: The blue wire is communication cord, only for signal transmission between modules, electric
current transmission excluded; Yellow wire is the communication and electricity transmission wire, for
electric current and signal transmission between modules.
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