Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of
TWO YEARS
from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be
defective, or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial
retail purchase and is not transferable. Keep the original sales receipt, as proof
of purchase is required to obtain warranty validation. Retail stores selling this
product do not have the right to alter, modify, or in any way revise the terms and
conditions of the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from
any of the following: negligent use of the product, use of improper voltage or
current, improper routine maintenance, use contrary to the operating instructions,
disassembly, repair, or alteration by anyone other than qualified SENSIO Inc.
personnel. Also, the warranty does not cover Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Apart from the extent
prohibited by applicable law, any implied warranty of merchantability or fitness
for a particular purpose is limited in time to the duration of the warranty. Some
states, provinces or jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied
warranty lasts, and therefore, the above exclusions or limitations may not apply to
you. The warranty covers specific legal rights which may vary by state, province
and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues
over the phone. If the Customer Service Representative is unable to resolve the
problem, you will be provided with a case number and asked to return the product
to SENSIO Inc. Attach a tag to the product that includes: your name, address,
daytime contact telephone number, case number, and description of the problem.
Also, include a copy of the original sales receipt. Carefully package the tagged
product with the sales receipt, and send it (with shipping and insurance prepaid)
to SENSIO Inc.’s address. SENSIO Inc. shall bear no responsibility or liability for
the returned product while in transit to SENSIO Inc.’s Customer Service Center.
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Descaling
Special cleaning of your Coffee Maker is recommended at least once a month, depending on frequency of
use and quality of water used in the Coffee Maker. If water in your area is especially hard, the following
cleaning procedure should be performed every 2 weeks, since minerals in water can detract from the
flavor of the coffee and possibly lengthen brew time.
1. Fill carafe with 1 part white vinegar to 3 parts cold water. Pour water and vinegar solution into
the water reservoir.
2. Brew the vinegar solution until the carafe is half full.
NOTE:
During cleaning, more steam will occur than during normal coffee brewing.
3. Set the switch to OFF (O) position to turn the Coffee Maker OFF. When liquid stops dripping from
filter holder into the carafe, remove the carafe and allow liquid to cool for 15 minutes.
When cooled, lift lid
and pour liquid back into the water reservoir.
4. Close the lid. Return carafe to the keep warm plate.
5. BREW THE VINEGAR SOLUTION again, allowing all the cleaning solution to empty into the carafe.
After dripping has stopped, discard contents of the carafe.
6. Allow Coffee Maker to cool for 15 minutes, run clean water through the coffee maker 3 times.
Insert the clean permanent coffee filter into the removable filter holder before brewing.
7. Set the switch to OFF (O) position to turn the Coffee Maker OFF. Discard water in the carafe. Wash
carafe, permanent coffee filter, and removable filter holder in hot sudsy water. Dry parts thoroughly.
8. When Coffee Maker has cooled, wipe exterior with a dry cloth.
Storing Instructions
1. Unplug Coffee Maker and allow it to cool.
2. Store Coffee Maker in its box or in a cool, dry place.
3. Never store Coffee Maker while it is still plugged in.
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