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bell

issimo

1 Way Video Entry System

PD-097 Issue 4

Installation and Operating Manual

Page 21 of 40

Troubleshooting

Common Faults

A very high percentage of calls to our technical support number, regarding new
installations, are resolved to faulty wiring. The reasons for these are various: -

Broken cores, especially short links, sometimes broken inside the insulation!

Connectors clamped onto the insulation instead of copper.

Wire in the wrong side of a rising clamp connection, the clamps need to be unscrewed
far enough to stop the wire going “underneath”.

Shorts or opens due to cables having been stapled or nailed through.

A common fault is wiring a connector left to right instead of right to left, or one or more
twisted pairs the wrong way round.

Tip

. The heads of screws on connectors are not a reliable means of making a connection

with a meter, try pushing the probe into the wire entry point.

Quick Fault Reference

These tables provide a quick indication of the possible fault.

Power Problems

Videophone resetting
(The three indicators lights
show the power on sequence).



Power supply intermittent short or overload.



More than 1 extension enabled for auto display.



Lock output short-

circuit; see ‘Lock Problems’.

28V LED does not light on
controller.



Temporarily remove connection to 28V+ output. If it

now comes on there is a short on the phone cabling.



12V input connections are reversed or missing.

PS4 output voltage fluctuating,
meter reading unstable.



Output overload is causing current limit to operate.



See Lock Problems below.

Call Problems

Videophone does not ring or
flash when called.



Videophone off hook or muted.



No power to videophone; check that red lamp

flashes when handset is picked up.



Data wiring has a fault, Data A or B broken.



0V to controller missing on separately powered

videophone.



Pushbutton wiring error, try short length at

controller.

No extension videophone rings
or flashes when called.



Master videophone off hook or muted.

Green Lock light on videophone
flashes once when called.



Videophone set to extension with no master

present or responding.

Содержание Bellissimo BS

Страница 1: ...ystem Telephones Ltd bellissimo Video Door Entry System 1 Way Installation Operation Manual This manual applies to the following BSD1 1 Way Door Controller Version 2 Build 5 onward BS Colour Videophone Version 3 BSA Audio Phone Version 1 ...

Страница 2: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 2 of 40 ...

Страница 3: ...OOR CONTROLLER JUMPER SETTINGS 19 BS VIDEOPHONE SWITCH SETTINGS 20 TROUBLESHOOTING 21 QUICK FAULT REFERENCE 21 SPECIFICATIONS 24 DIAGRAM A 1 WAY BASIC SYSTEM CABLING OVERVIEW 26 DIAGRAM B 1 WAY BASIC SYSTEM WIRING DETAIL 27 DIAGRAM C 1 WAY MULTIPLE ENTRANCE OVERVIEW CABLING 28 DIAGRAM D 1 WAY MULTIPLE ENTRANCE WIRING DETAIL 29 DIAGRAM E 1 WAY PCB DETAIL 30 DIAGRAM F EXTENSION VIDEOPHONE WIRING 31 ...

Страница 4: ...as houses individual flats and offices For multi way systems please refer to either the bellissimo 2 72 way Video Entry System or bellissimo Digital Video Entry System manuals The bellissimo 1 way system is supplied with a dedicated door controller which has been specifically optimised for 1 way systems ensuring simple installation This basic system can support up to 3 extension videophones more w...

Страница 5: ...tallation and Operating Manual Page 5 of 40 bellissimo Colour Videophone Button Lamp Steady Flashing Mute On Off Red Videophone is muted Videophone is off hook View Camera select Amber Call in progress Ringing Lock Green Door is open Press to release lock ...

Страница 6: ...n the videophone when they do not wish to be disturbed Call mute is activated by pressing the mute button on the videophone which then illuminates in red as a reminder The handset must be on the hook for this to work Pressing the mute button a second time will disengage the mute function During installation it is possible to set a time limit for the mute function in various values from 2 minutes u...

Страница 7: ...hen called however typically only the master unit will display a picture while ringing Once the master or extension videophone is picked up the picture will display on that unit alone Lock Type The door controller supports both fail secure and fail safe locks including magnetic locks of up to 1A rating The lock time may be set between 3 and 20 seconds See Lock Operating time and Lock Type on page ...

Страница 8: ...iew button For details of this camera feature and user activation see the setting for Camera Numbering on page18 Door Bell The BS Videophone has an input which can be used with a doorbell button or other volt free contact to ring the phone This feature is intended to replace a separate doorbell The ring is 2 seconds and all three indicators flash together Slave Output The BS Videophone has a slave...

Страница 9: ...del 840 12V 4A DDA panels Contact sales for further information Entrance Panel Important Note Careful consideration should be given to the location of the entrance panel to ensure the best possible lighting conditions for the camera In general strong back lighting of the subject by the sun and sky should be avoided as the contrast between foreground and background may be too great for the camera T...

Страница 10: ...e functionality or provide support for systems which use third party power supplies Exact power supply requirements depend upon many factors The number of power supplies included within a standard kit or quotation assumes that all controllers are installed in one location and that there are no extensions The following table gives examples of the controllers and power supplies for a given number of...

Страница 11: ...no shield The cores are in pairs where Blue and Blue with a White stripe are twisted together as the first pair The other three pairs are similar with main colours Orange Green and Brown Also available and acceptable are UTP Category 5e Cat5e UTP Category 6 CAT6 UTP Category 6e CAT6e The exact cable can be chosen from the above on cost and availability grounds STP Shielded Twisted Pair cables are ...

Страница 12: ...in up to 300m total 300m 1 x Cat5 2 x 1mm2 All videophones locally powered with a 340C power supply 300m 1 x Cat5 Locally powered videophones have Auto display extensions are daisy chained 25m to 340C 1 x pair of Cat5 100m to 340C 2 x 1mm2 Panel to Door Controller System Distance Cable Comments All Systems each entrance 50m 1 x Cat5 Basic Features only Lock Release up to 1A 10m x Cat5 50m 2 x 1mm2...

Страница 13: ...the ground and the centre of the camera window With flush mounting panels it is advisable to apply mastic to the top and side edges of the panel to prevent water ingress behind the panel but not to the bottom edge On construction sites the panel must be protected from corrosive substances such as brick acid The panel should be cleaned only with a damp cloth containing dilute detergent Videophone T...

Страница 14: ...ase allow a little movement on the door as operation will be impaired if fitted too tight NB Magnetic locks maglocks must be fitted with a suppressor at the lock terminals Some manufacturers fit an acceptable internal suppressor Fail Safe Exit Notes Fail safe exits require an exit button and this should be normally open so that the controller can be used to give a timed exit If the exit button has...

Страница 15: ...ch is used to provide an indication at the phone that the door has been left open This switch can have closed contacts when the door is closed or open contacts when the door is closed the choice being made in Panel Programming The default of contacts open when door closed must be selected when this feature is not required Time Clock Sharing In a large system a single time clock can be shared betwe...

Страница 16: ...every 3 seconds On On Off On 10s 1 in 3 1 ring every 3 seconds On On Off Off 15s 1 in 3 1 ring every 3 seconds On Off On On 20s 1 in 3 1 ring every 3 seconds On Off On Off 30s 1 in 3 1 ring every 3 seconds On Off Off On 40s 1 in 3 1 ring every 3 seconds On Off Off Off 45s 1 in 3 1 ring every 3 seconds Off On On On 50s 1 in 3 1 ring every 3 seconds Off On On Off 60s 1 in 3 1 ring every 3 seconds Of...

Страница 17: ...fault allows for no switch fitted On Contacts Closed when Door is Closed Standard normally closed switch SW2 6 Camera 2 How many cameras at this door Off Camera 1 only Default single camera per door On Enable Camera 2 Second camera at the door SW2 7 View Function Camera action when view button pressed Off Local View View button only selects the camera s at this door On Global View See DIP SW3 belo...

Страница 18: ...nly be enabled at one door Camera 1 at this entrance will then be the first camera to be viewed On Version 1 BSD1 s DIP SW3 1 4 must also be all ON at that door Global View at Multiple Entrances If Global View is enabled successive presses of the view button will enable all entrance to be viewed in turn including any second cameras if enabled Setting up the door controllers to enable Global View r...

Страница 19: ...s has three settings 75R for terminating coaxial cable 100R for terminating twisted pair Cat5 cable and None for use when passing the cable on to another device or controller Video Gain Control The Video Gain jumper on door controllers should always be set to 0 unless directed by Bell System Technical Support This jumper is only required on some systems with very long camera to videophone cable ru...

Страница 20: ...inite the mute is cancelled by pressing the button again Individual Functions Settings 5 8 5 Master Extension Which videophone to set Off Master Only or first videophone per BSC4 output On Extension Slave Second and subsequent videophones per BSC4 output 6 Auto Display on Ring Videophone display behaviour Off Display during ring Picture is on while ringing stays on when answered On No display duri...

Страница 21: ... provide a quick indication of the possible fault Power Problems Videophone resetting The three indicators lights show the power on sequence Power supply intermittent short or overload More than 1 extension enabled for auto display Lock output short circuit see Lock Problems 28V LED does not light on controller Temporarily remove connection to 28V output If it now comes on there is a short on the ...

Страница 22: ...cture when Calling videophone or pressing view Broken or missing Video or Video wire Cameras incorrectly configured refer to SW2 6 settings on page 17 Call is from an audio only panel No picture when calling videophone Check Auto display switch is on See page 20 No picture when pressing view for CCTV mode Another videophone in use No entrance has SW2 8 set to Enable Same entrance needs SW3 1 4 set...

Страница 23: ...ith the hole in the panel Low volume speech in one or both directions Adjust pot on 61 speech unit marked A and with a speaker symbol for volume at the panel Adjust pot on 61 speech unit marked B and with a microphone symbol for volume at the phone If volume cannot be increased in one direction without feedback the volume in the other direction may have to be reduced as a compromise Check model 61...

Страница 24: ... switching to B W in low light levels Minimum Focus 100mm Viewing Angle 92º typical Video Output PAL composite video 1Vpk pk 75 Ohm Resolution More than 330 lines Back light compensation Yes BS Colour Videophone Size 180mm x 225mm x 60mm Fixing Wall Mounted Supply Voltage 11V minimum local power supply only 20V to 28V typical Current Consumption 25mA 28V idle 375mA 11V active Buzzer Mute Time Disa...

Страница 25: ... 340C Power Supply Size 140mm x 60mm x 53mm Output Voltage regulated 13 5V Min 13 8V Nom 14 1V Max Output Current 1A continuous 1 5A peak 5 minutes max Mains Supply Internal Fuse Not user replaceable Supply Voltage 230V 50Hz nominal Temperature Range 0 ºC to 50 ºC 840 Power Supply Battery Backed Size 350mm x 330mm x 80mm Output Voltage regulated 13 5V Min 13 8V Nom 14 1V Max Output Current 3A cont...

Страница 26: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 26 of 40 Diagram A 1 Way Basic System Cabling Overview ...

Страница 27: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 27 of 40 Diagram B 1 Way Basic System Wiring Detail ...

Страница 28: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 28 of 40 Diagram C 1 Way Multiple Entrance Overview Cabling ...

Страница 29: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 29 of 40 Diagram D 1 Way Multiple Entrance Wiring Detail ...

Страница 30: ...A B1 T Video Camera 1 Speech Unit Camera 2 Video Exit DDA 28V 12V 12V Audio Audio Door Data Data Lock Commn B2 C bellissimo Door Controller BSD1 Door Panel Entrance Power Supply Input Output Monitor Power 28V generator Status Lock Power Test SW3 SW2 SW1 Cam Audio Video 100 75 High 100 75 High Cam1 Cam2 4 3 2 1 0 Video Gain Label BSD1 Version No Build No 1 Prog ...

Страница 31: ...with the alternate wires Note For each cable run Only one unit must be Master Recommend the first unit Auto display on one video unit only For auto display on multiple video units see next Diagram Extension video units must be daisy chain wired to preserve video quality The last or only video unit on the cable requires the Video Terminator ON all other video units must have the Video Terminator OF...

Страница 32: ...eo unit is required to provide auto display then additional power supplies will be required Note For each cable run Only one unit must be Master Recommend the first unit Extension video units must be daisy chain wired to preserve video quality The last or only video unit on the cable requires the Video Terminator ON all other video units must have the Video Terminator OFF ...

Страница 33: ...cts or any other volt free contact An illuminated bell push is not catered for Auxiliary Ring Circuit Primarily included for activating third party DDA devices the auxiliary ring output consists of a pair of volt free contacts which close while the phone is ringing If the phone is muted the contacts do not close even though the phone may flash to indicate ringing The contact rating is 1A non induc...

Страница 34: ...am1 Cam1 Cam1 Diagram I Option Details Camera Termination Options Cameras may be wired in either twisted pair or coax and shared with other equipment Time Clock Sharing A time clock can be shared between distributed equipment areas by borrowing one of the comm wires in the interconnecting Cat5 to use as the shared Time clock common The Time clock common signal is sharable across all Bell controlle...

Страница 35: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 35 of 40 Diagram J 1 Way Complete DDA Panel Wiring ...

Страница 36: ...n exit button can still be wired to the Bellcode unit in addition to the bellissimo wiring Note 2 A 12V connection will be required if the 2 units are not sharing a power supply Connecting a Bell PAX1 Proximity Reader Connect the lock release as per this manual Leave the Proximity Reader set to fail secure the BSD controller sets the lock type Note 1 A normally open exit button can still be wired ...

Страница 37: ...s 2 Leave the BSD controller set to Fail Secure regardless of the type of release used 3 A normally open exit button can still be fitted to the ACT controller in addition to the bellissimo wiring 4 If the 2 units are not sharing a power supply then a connection from BSD controller 12V to ACT 0V will be required 5 Look for the notes on the ACT installation diagram concerning the use of links when t...

Страница 38: ...bellissimo 1 Way Video Entry System PD 097 Issue 4 Installation and Operating Manual Page 38 of 40 ...

Страница 39: ...ould only be connected once the system has been fully tested Connection is made by 2 leads with spade terminals observe the correct polarity red to positive black to negative Care must be taken to ensure that the terminals of the battery are not shorted together by metal objects as this may constitute a Fire Hazard The Control Cabinet is IP55 rated to exclude dust and is vented to avoid the build ...

Страница 40: ...rate numbers Tel 0845 121 4008 Sales and Technical Support FAX 0845 121 4009 E mail sales bellsystem co uk technical bellsystem co uk Website www bellsystem co uk Standards This product complies with European directive 89 336 EEC on Electromagnetic Compatibility and Low Voltage Directive 72 23 EEC Emissions Generic BSEN 61000 6 3 Immunity Generic BSEN 61000 6 1 Low Voltage Generic BSEN 60950 BS EN...

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