Troubleshooting
Pur
eA
V
B
at
tery
B
ack
up
8
Problem
Possible Cause
Solution
PureAV Battery
Backup not on,
LED not lit
On/Off/Test button not
pushed or pushed less
than 2 seconds
Press the On/Off/Test
button for more than 2
seconds
Battery voltage is too
low
Recharge the Battery
Backup at least 8 hours
Battery Backup fault
Contact Belkin Customer
Service
PureAV
Battery Backup
always on battery
mode
Power cord loose
Re-plug the power cord
AC breaker is burned
out or tripped
Replace or reset the breaker
AC utility voltage is too
high or too low, or there
is a blackout
Normal condition
Backup time
too short
Battery not fully
charged
Recharge the Battery
Backup at least 8 hours
Battery Backup is
overloaded
Remove some unnecessary
loads
Charger fault or other
reason
Replace battery.
Contact Belkin Customer
Service or go to belkin.com.
The PureAV
Battery Backup
continuously beeps
Overload
Remove the non-critical
loads
Red LED lit
Battery failure
Replace battery.
Contact Belkin Customer
Service or go to belkin.com.
