Troubleshooting
Troubleshooting
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• Dock is not powering on when plugged in.
Ensure the AC power adapter is completely plugged into the wall and “power in” port
on the TuneCommand AV Dock. Ensure your iPod is fully inserted into the connector
on the top of the Dock.
• Remote Control is not powering on.
Ensure that the Remote Control’s battery is inserted correctly, with the (+) facing up,
that the battery tray is fully pushed in, and the release button is snapped
back into position.
• After connecting the Dock and Remote Control, there is no sound.
- Select a song on the iPod and press “PLAY”.
- Make sure the audio cable is correctly plugged into the
TuneCommand AV Dock and the back of the entertainment system.
- When connected to a stereo system, ensure the
stereo system is set to the correct input channel.
- Make sure the iPod and stereo system are powered on.
- Turn up the volume using the TuneCommand AV Remote Control.
- Repeat STEP 1 and STEP 2 of the setup section.
• The Remote Control does not work after replacing the battery.
After replacing the battery, unplug the power adapter from the TuneCommand AV
Dock and plug it back in to reestablish connection with the Remote Control.
• The video is playing on my iPod but there is no video on the TV screen.
Make sure the iPod video setting is set to “TV Out > NTSC or PAL”.