22
TrOUblesHOOTInG and faQs
Video and audio
When I switch sources, why does it often take a few
seconds to bring the new source up on screen?
Switching HDMI sources requires a number of “hand
offs” to happen between your TV, your source device,
and the ScreenCast AV system. Because of this, it may
take up to 10 seconds for the HDMI sync to resolve.
When I switch modes within my device (i .e ., from blu-
ray disc playback to my bd player’s menu), why does
the screenCast aV system have to reconnect?
Sometimes different modes of an AV device output content
in different video resolutions; for instance, menus might be in
720p while a game or Blu-ray disc movie could be in 1080p.
When the ScreenCast system switches resolutions, it needs to
reconnect the transmitter and receiver, which is why you may
experience a slight delay until the two units can sync again.
My remote commands don’t seem to work .
Double-check that the IR emitter is fully seated in the back of the
ScreenCast AV transmitter. You should also check to make sure that
the receiver is flashing blue when you trigger a remote command—
that means it is sending the command back to the transmitter. Finally,
check to make sure that your remote batteries are fully charged and/
or fresh so that you get a full-strength signal from your AV remote.
distance and Placement
ScreenCast AV can reach up to 100 feet (30m) line-of-sight and
approximately 30 feet (10m) through barriers like walls, cabinets, and doors.
Note: Please remember that every home is different and that
the ranges above are estimates. Actual range will depend
on the composition of the barriers and other factors.
There are a variety of situations that could require
slightly adjusting the position and/or placement of your
ScreenCast AV transmitter and/or receiver.
In most, if not all cases, an on-screen message will let you know if
you need to adjust the location of your transmitter and/or receiver.
