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Troubleshooting
section
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2.
Unplug power to the N1 Vision for 10 seconds, and then plug the
power back into the N1 Vision . Ensure that the N1 Vision’s “router”
icon is on . If not, check to make sure that the AC adapter is
connected to the N1 Vision and plugged into a wall outlet .
3.
Ensure that you have a cable connected between
(1)
the network
(Ethernet) port on the back of the computer and
(2)
one of the “to
Wired Computers” ports on the back of the N1 Vision .
Note:
The computer should NOT be connected to the port labeled
“to Modem” on the back of the N1 Vision .
4.
Try shutting down and restarting your computer, then rerunning
the Assistant software .
If the Assistant software is still unable to find the N1 Vision, reference
the section titled “Manually Configuring Network Settings” for
installation steps .
Assistant software cannot connect my N1 Vision to the Internet
If the Assistant software is not able to connect the N1 Vision to the
Internet, please check the following items:
1.
Use the troubleshooting suggestions within the Assistant
software .
2.
If your ISP requires a user name and password, make sure
that you have typed in your user name and password correctly .
Some user names require that the ISP’s domain may be at the
end of the name . Example: “myname@myisp .com” . The “@myisp .
com” part of the user name may need to be typed as well as your
user name .
If you continue to have no Internet connection, reference the section
titled “Manually Configuring Network Settings” (page 83 of this User
Manual for an alternative setup method) .
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