111
111
Troubleshooting
Troubleshooting
Problem:
Easy Install cannot connect my Router to the Internet
Solution:
If the Easy Install Wizard is not able to connect the Router to the
Internet, please check the following items:
1.
Use the troubleshooting suggestions within the Easy
Install Wizard. If the troubleshooting screen does not open
automatically, click on the “Troubleshoot” button in the lower
right-hand corner of the Easy Install Wizard window.
2.
If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly. Some
user names require that the ISP’s domain may be at the end of
the name. Example: “[email protected]”. The “@myisp.com”
part of the user name may need to be typed as well as your
user name.
If you continue to have no Internet connection, reference the
section titled “Manually Configuring Network Settings” (page 89
of this manual for alternative setup method).
Problem:
ˆ• The Easy Install Wizard completed installation, but my web
browser doesn’t work
• I am unable to connect to the Internet. The Routers “WAN” light
on my Router is off, and the “Connected” light is blinking
Solution:
If you cannot connect to the Internet, and the “WAN” light is off,
and the “Connected” light is blinking, the problem may be that your
modem and router are not connected properly.
1.
Make sure the network cable between the modem and the
Router is connected. We strongly recommend using the cable
that was supplied with your Cable or DSL modem for this
purpose. The cable should be connected at one end to the
Router’s “Internet/WAN” port, and at the other end to the
network port on your modem.
1
2
3
4
5
6
7
8
9
10
11
12
se
ct
io
n
