• If you are using the keyboard software that was included with your keyboard,
uninstall it and install the standard Microsoft keyboard driver.
Mouse
Mouse is lost when I switch to a different channel.
• Check that the mouse you are using is connected properly to the console port
of the Switch.
• If you are using a mouse driver that was included with your mouse, uninstall it
and install the standard Microsoft mouse driver.
• Disconnect and reconnect the mouse cable attached to the channel with which
you are experiencing problems to re-synchronize the mouse connection.
• Attach the mouse directly to the computer with which you are experiencing
mouse problems.
• Allow up to one minute following the computer’s waking from standby mode
for mouse function to return.
• Deactivate power management schemes on the PC with which you are
experiencing problems.
• Try swapping the mouse with a different one.
The mouse is not detected at boot up.
• Check the cables and make sure that they are inserted properly.
The computer boots up fine, but the mouse does not work.
• Make sure it is plugged-in properly.
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