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14

Video 

I am getting ghosting, shadowing, or fuzzy images on my monitor. 

• Check that all video cables are inserted properly.

• Check that the monitor you are using supports the resolution and refresh-rate

setting on your computer.

• Check that the graphics card you are using supports the resolution and 

refresh-rate setting on your computer.

• Connect the monitor directly into the computer you are having trouble with to

see if the problem still appears.

I am getting a black screen on my monitor.

• Check that all video cables are inserted properly.

• Connect your monitor directly to the computer to verify that your monitor is

functioning properly.

• Take your computer off standby mode.

Keyboard 

Computer does not detect your keyboard and you get a keyboard error reported 
at boot up.

• Check that the keyboard cable between the Switch and the computer is

connected properly. Tighten any loose connections.

• Try swapping your keyboard with a different one. 

TROUBLESHOOTING

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