8820-00382_F7D1101_Basic_Wireless_USB_ADR_mnl_gemtek (2)
Page 21 of 28
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address, the problem may
be that there is a mismatch between the encryption key settings in your computer
and wireless router (or access point). Check the WEP, WPA, or WPA2 key
settings to see if they match. The key is case-sensitive and the spelling on each
computer and wireless router (or access point) must be exactly the same in order
for the Adapter to connect to the router. For more information about encryption,
please see “Connecting to a Secure Wi-Fi Network” on page 22 of this User
Manual.
If issues persist even at close range, please contact Belkin Technical Support.
Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity and the
throughput performance between devices decreases when the distance between
devices increases. Other factors that will cause signal degradation (metal is
generally the worst culprit) are obstructions such as walls and metal appliances.
As a result, the typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you move farther
from the wireless router (or access point).
In order to determine if wireless issues are related to range, we suggest
temporarily moving the computer, if possible, to five to 10 feet away from the
wireless router (or access point). Please see the section titled “Placement of your
Wireless Networking Hardware for Optimal Performance” on page 2 of this User
Manual. If issues persist even at close range, please contact Belkin Technical
Support.
Signal strength is poor.
Wireless technology is radio-based, which means connectivity and the
throughput performance between devices decreases when the distance between
devices increases. Other factors that will cause signal degradation (metal is
generally the worst culprit) are obstructions such as walls and metal appliances.
As a result, the typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you move farther
from the wireless router (or access point). In order to determine if wireless issues
are related to range, we suggest temporarily moving the computer, if possible, to
five to 10 feet away from wireless router (or access point).
Changing the wireless channel – Depending on local wireless traffic and
interference, switching the wireless channel of your network can improve
performance and reliability. The default channel the router is shipped with is
channel 6. You may choose from several other channels depending on your
region; see your router’s (or access point’s) user manual for instructions on how
to choose other channels.
