72
Service (Customer Care)
Gigaset C590/C595 / BEL EN / A31008-M2101-E101-1-3F19 / appendix.fm / 11.08.2009
Ve
rs
ion 4,
16
.09.
2005
Guarantee terms
The Equipment you have bought has been
carefully selected by Belgacom and is cov-
ered by a two-year warranty on spare
parts and labor in the event of any mate-
rial or manufacturing defect, unless other-
wise specified. The warranty shall be valid
from the date on which the equipment is
collected or delivered.
If you have any problems with the equip-
ment, you should take it to a Teleboutique
or to one of our authorized agents, in its
entirety and in its original packaging, or in
packaging providing the same degree of
protection, together with the original
receipt. The addresses for our Telebou-
tiques and authorized agents are given in
the Information Section of the White
Pages.
Your equipment will be repaired or
replaced free of charge, on presentation
of the receipt, in the event of any material
or manufacturing defect.
Belgacom alone shall determine what
repairs and/or replacements are neces-
sary. The warranty on the repaired or
replaced equipment shall end on the date
on which the original warranty on the pur-
chased equipment expires, but shall not
be less than 3 months.
The warranty shall not cover:
– damage of any kind that does not
predate the sale;
– any damage, faults or defects attrib-
utable to the Customer or to causes
unrelated to the Equipment: light-
ning, power surges, humidity, acci-
dental damage, improper use or
poor maintenance, failure to comply
with the instructions in the user
manual, and force majeure;
– the repair or replacement of mova-
ble parts (cords, wires, plugs, aeri-
als, etc.), consumables (cells, batter-
ies, paper, ink, etc.) needing regular
replacement and the supply of
cleaning products.
The warranty shall not apply:
– to any changes or repairs to the ter-
minal Equipment undertaken by the
Customer himself/herself or through
the services of persons not desig-
nated by Belgacom;
– if the Customer removes or tampers
with the manufacturer’s serial num-
bers and/or brand names on the ter-
minal Equipment.
Belgacom shall not be liable for any indi-
rect or immaterial loss sustained by the
Customer as a result of the malfunction-
ing of the terminal Equipment, such as
any loss of production, revenue or con-
tracts.
The General Terms and Conditions for
the Sale of Terminal Equipment can be
obtained on request from any Belgacom
service available to the public or at
www.belgacom.be
Содержание Twist 610
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