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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please

visit beko.co.uk/support/model-finder

The product model number is printed on the Operating Instruction Booklet / User guide

The product model and serial number is printed on the Rating Label affixed to the appliance.

The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number

Serial number

Purchased from

Date of purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be

levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service

provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a

charge.

Should you experience any difficulty in obtaining service please call us on

0333 207 9710

01 862 3411

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a

product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

Содержание WY940P44EB

Страница 1: ...2820527465_EN 21 05 19 16 19 Washing Machine User s Manual WY940P44EB EN Document Number ...

Страница 2: ...n the last page of this user manual and store in a safe location close to the appliance for easy future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk com Explanation of symbols used throughout this User Man...

Страница 3: ...t water will occur u Do not force open the locked loading door The door will open immediately after the washing cycle has ended If the door does not open apply the solutions provided for Loading door cannot be opened error in the Troubleshooting section In case of forcing the loading door to open the door and the lock mechanism may get damaged u Use detergents softeners and supplements suitable fo...

Страница 4: ...the product into a grounded outlet protected by a 16 A fuse Do not neglect to have the grounding installation made by a qualified electrician Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations u Do not wash the product by spraying or pouring water onto it There is the risk of electric shock u Never tou...

Страница 5: ... complies with EU RoHS Directive 2011 65 EU It does not contain harmful and prohibited materials specified in the Directive 2 2 Package information Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes Take them to the packaging materi...

Страница 6: ...ncy to G Lowest Efficiency B Maximum spin speed rpm 1400 Remaining moisture Content 53 Standard cotton programme 3 Cotton Eco 60 C and 40 C Programme time of the standard 60 C cotton programme at full load min 245 Programme time of the standard 60 C cotton programme at partial load min 215 Programme time of the standard 40 C cotton programme at partial load min 215 Duration of the left on mode min...

Страница 7: ...e Do not install the product in environments where the temperature falls below 0 ºC Leaving a gap at the sides of the machine is suggested to reduce vibration and noise On a raised floor do not place the product next to the edge or on a platform Do not place heat sources such as Hobs Irons Ovens etc on the washing machine and do not use them on the product 4 1 2 Removing packaging reinforcement Ti...

Страница 8: ...er drain lavatory or bathtub A CAUTION Your drain house will be flooded if the hose comes out of its housing during water discharge Moreover there is risk of scalding due to high washing temperatures In order to prevent such situations and make sure that the machine performs water intake and discharge processes without any problem fix the drain hose securely Connect the drain hose to a minimum hei...

Страница 9: ...ction must be equal to your mains voltage Do not make connections via extension cables or multi plugs B WARNING Damaged power cables must be replaced by Authorised Service Agents Electrical requirements Before you insert the plug into the wall socket make sure that the voltage and the frequency shown in the rating label corresponds to your electricity supply We recommend that this appliance be con...

Страница 10: ...move water drain and water supply connections 3 Drain all water that has remained in the product 4 Install transportation safety bolts in the reverse order of removal procedure C Never move the product without the transportation safety bolts properly fixed in place A WARNING Packaging materials are dangerous to children Keep packaging materials in a safe place away from reach of the children 4 1 8...

Страница 11: ...to the product Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 2 3 Tips for energy saving Following information will help you use the product in an ecological and energy efficient manner Operate the product in the highest load capacity allowed for the programme you have selected but do not overload See Programme and consumption ta...

Страница 12: ...rgents for coloured and white laundry Wash your delicate clothes only with special detergents liquid detergent wool shampoo etc intended solely for delicate clothes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woolens with special detergent made specifically for woolens A WARNING Use only detergents manufactured specifically for washing machines WARN...

Страница 13: ...o the main wash compartment compartment no 2 or directly into the drum before washing Using starch Add liquid starch powder starch or the dyestuff into the softener compartment Do not use softener and starch together in a washing cycle Wipe the inside of the product with a damp and clean cloth after using starch Using limescale remover When required use limescale removers manufactured specifically...

Страница 14: ...s which do not contain bleach should be used Liquid detergents suitable for colors and dark colors can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for delicate clothes Woolen and silk clothes must be washed with special woolen detergents Lightly Soiled No visible stains exist Powder and liquid detergents recommended for whites can be used at dosages...

Страница 15: ...or b Spin speed indicator c Duration information d Door lock is engaged symbol e Programme follow up indicator f No Water indicator g Add Garment indicator h Bluetooth Connection indicator i Remote Control indicator j Delayed Start Enabled indicator k Auxiliary Function indicators 3 l Child Lock is Engaged symbol m Auxiliary Function indicators 2 n Auxiliary Function indicators 1 o No Spin Indicat...

Страница 16: ...ctable temperature range C Cottons 90 9 95 2 65 1400 Cold 90 60 9 95 1 90 1400 Cold 90 40 9 93 1 10 1400 Cold 90 Cottons Eco 60 9 56 0 815 1400 Cold 60 60 4 5 45 5 0 565 1400 Cold 60 40 4 5 45 5 0 565 1400 Cold 60 Synthetics 60 4 76 1 48 1200 Cold 60 40 4 74 1 00 1200 Cold 60 Daily Quick Super Short 90 9 72 2 25 1400 Cold 90 60 9 72 1 25 1400 Cold 90 30 9 72 0 23 1400 Cold 90 Daily Quick Super Sho...

Страница 17: ...alues may differ according to the selected spin speed 4 3 4 Programme selection 1 Determine the programme suitable for the type quantity and soiling level of the laundry in accordance with Programme and consumption table C Programmes are limited with the highest spin speed appropriate for that particular type of fabric When selecting a programme always consider the type of fabric colour degree of ...

Страница 18: ...washing at high temperature with intensive and long washing cycle The high level of hygiene is ensured thanks to the steam application before the programme long heating duration and additional rinsing step Programme was tested by The British Allergy Foundation Allergy UK with the 60 C temperature option selected and it was certified in terms of its efficacy in eliminating allergens in addition to ...

Страница 19: ...h your delicate clothes containing wool or etc Mix Use to wash your cotton and synthetic clothes together without sorting them Delicates You can wash your delicate clothes such as cotton synthetic blended knitwear or hosiery in this programme It washes with more delicate washing action Wash your clothes whose colour you want to preserve either at 20 degrees or by selecting the cold wash option Lin...

Страница 20: ... function you must select Downloaded Programme Detailed information can be found in 4 3 15 HomeWhiz Feature and Remote Control Function Towel Use this program to wash durable cotton laundry such as towels Load the towels into the machine paying attention to place them in a way that they will not contact the bellow or the glass 4 3 6 Temperature selection Whenever a new programme is selected the re...

Страница 21: ...t spinning use No Spin function C No change can be made in programmes where spin speed adjustment is not allowed You can change the spin speed after the washing starts if the washing steps allow it Changes cannot be made if the steps do not allow it Rinse hold If you are not going to unload your clothes immediately after the programme completes you can use rinse hold function to keep your laundry ...

Страница 22: ...horten by over 50 Despite this the washing performance is good thanks to the changed algorithm Although it varies in each programme when you press the Quick Wash key once the programme duration decreases to a certain level and when you press the same key for the second time it drops to the minimum level For a better washing performance do not use the Quick Wash setting key when washing heavily soi...

Страница 23: ...elected when the auxiliary function button 2 is pressed and held for 3 seconds This function enables the product to make another rinsing in addition to the one already made after the main wash Thus the risk for sensitive skins babies allergic skins etc to be effected by the minimal detergent remnants on the laundry can be reduced Child lock Use Child Lock function to prevent children from tamperin...

Страница 24: ...he End Time function is activated and the programme is completed at the end of the specified time you must press Start Pause button after adjusting the time If you want to cancel End Time function turn the knob to on and off position machine C When you have activated the End Time function do not add liquid detergent in the powder detergent compartment no 2 There is the risk of staining of the clot...

Страница 25: ...the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the program position Opening the loading door in case of power failure C In case of power failure you can use the loading door emergency handle under the pump filter cap to open the loading door manually A WARNING To avoid any water overflow before opening the loading door make sure there is n...

Страница 26: ...amme change is allowed when the current programme is running unless the Child Lock is enabled This action will cancel the current programme C The selected program starts anew Changing the auxiliary function speed and temperature Depending on the step the programme has reached you can cancel or activate the auxiliary functions See Auxiliary function selection You can also change the speed and tempe...

Страница 27: ...es not have a HomeWhiz feature Your product will operate as paired to your smart device via bluetooth The controls made by means of the application will be enabled through this pairing therefore the bluetooth signal strength between the appliance and the smart device must be adequate Please visit www homewhiz com to see the Android and iOS versions supported by the HomeWhiz application A WARNING A...

Страница 28: ...oad HomeWhiz Application on the new smart device you want to use Create a new account and log in to this account on the HomeWhiz app Follow the steps described in HomeWhiz Setup 4 3 15 1 HomeWhiz Setup and proceed with the setup procedure C Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth technology only one Homewhiz application can o...

Страница 29: ...ain enabled apart from certain conditions and allow you to control your washing mahine remotely via bluetooth In certain cases it deactivates itself for safety reasons When your washing machine undergoes a power interruption When programme knob is turned and a different program selected or appliance is turned off 4 3 15 4 Troubleshooting Do the following if you have a problem with controlling or c...

Страница 30: ...hing machines After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will cause rust stains in the drum Clean the stains on the drum surface by using cleaning agents for stainless steel Never use steel wool or wire wool These will damage the painted chromated and...

Страница 31: ... clean the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A CAUTION Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order...

Страница 32: ...ved Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product Product is leaning on a rigid item Make sure that the product is not leaning on anything There is water leaking from...

Страница 33: ...ng spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in the product Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Product does not switch to spinning step There is unbalanced load i...

Страница 34: ...t the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inappropriate Use a detergent appropriate for the washing machine and your laundry Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Detergent was...

Страница 35: ...h because of their texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoon...

Страница 36: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Страница 37: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Страница 38: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Страница 39: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

Страница 40: ...www beko com ...

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