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5

Diagnostic

AT

First, please read the "Safety Instructions" section!

Problem

Cause

Solution

The programs do not

can't start

after closing the 

loading door.

You have not pressed the Start/Pause/

Cancel button.

• Press the Start/Pause/Cancel 

button.

In case of excessive loading, it will be 
difficult for you to close the loading door.

• Reduce the amount of laundry and 

make sure the loading door is 

properly closed.

Unable to launch

or select the 

program.

The machine has gone into safety mode 
due to problems with the power supply 
(circuit voltage, water pressure, etc.).

• To cancel the programme, use the 

program selector to choose another 
programme. The previous program 
will be cancelled. (See “Program 
Cancellation” section)

Water inside the 

machine.

There may be water left in your machine as a 
result of quality assurance processes carried 
out during production.

• This is not a problem and does not affect 

your machine in any way.

The machine does not suck up 
water.

The tap is closed.

• Open the taps.

The water inlet hose is bent.

• Straighten the pipe.

The water inlet filter is clogged.

• Cleaning the filter.

The loading door is not closed.

• Close the door.

The machine does not drain 
the water.

The drain hose may be clogged or twisted.

• Clean or straighten the pipe.

The pump filter is clogged.

• Cleaning the pump filter.

The machine vibrates or 
makes noises.

The machine is not in balance.

• Balance the machine by adjusting the feet.

A hard substance has entered the 

pump filter.

• Cleaning the pump filter.

The transport safety screws have 

not been removed.

• Remove the transportation safety 

screws.

The amount of laundry in the machine 

is too low.

• Add laundry to the machine.

The machine is overloaded.

• Remove a quantity of laundry 

from the machine or distribute it 

manually in order to balance it 

evenly in the machine.

The machine is resting on a rigid object.

• Make sure that the machine is not placed 

on any object.

Water is leaking from the bottom of 

the machine.

The drain hose may be clogged or twisted.

• Clean or straighten the pipe.

The pump filter is clogged.

• Cleaning the pump filter.

The machine stopped 

right after starting the 

program.

The washing machine has stopped 

temporarily due to low voltage.

• It can resume operation when the 

voltage returns to the normal 

level.

The machine drains

the water it takes 

directly.

The height of the drain hose is not 
appropriate.

• Connect the water drain hose 

as indicated in the user 

manual.

No water is visible in 

the machine during 

washing.

The water is in the invisible part of the 
device.

• This is not a problem.

39 / EN

Washing machine / User manual

Содержание WTV9716XBWST

Страница 1: ...Washing machine User Manual WTV9716XBWST Document number 2820529911_FR 09 12 21 15 39 Translated from French to English www onlinedoctranslator com ...

Страница 2: ...g the machine when not in use aAlways use authorized service for any procedure installation and repair The manufacturer declines all responsibility for damage resulting from installation or repair carried out by unauthorized technicians aThe water supply and drain pipes must be securely fastened and kept in good condition Otherwise they may cause water leakage aNever open the door or remove the fi...

Страница 3: ...properly supervised or if instructions relating to the use of the device safely have been given to them and whether the risks involved have been apprehended Children should not play with the device Cleaning and user maintenance shall not be made by children without supervision aPackaging materials can be hazardous to children Keep all packing materials in a safe place out of the reach of children ...

Страница 4: ...sh the appliance by spraying or pouring water above You will expose yourself to the risk of electric shock aNever touch the power cable plug with wet hands Never unplug the machine by pulling on the cable Always press the plug with one hand and pull out by grasping with the other hand aThe product must be unplugged during the procedures installation maintenance cleaning and repair aIf the power ca...

Страница 5: ...our national environmental protection regulations Do not dispose of the packaging materials with normal household waste or other waste Instead transport them to collection points for packaging materials designated by local authorities 3 Intended use This appliance has been designed for household use Therefore it is not suitable for commercial use or it should not be used outside of the intended pu...

Страница 6: ...ound on the energy label SUPPLIER S NAME MODEL IDENTIFY AT AT https eprel ec europa eu ATWARNING The consumption values apply for cases where the wireless network connection is disabled Table of symbols Prewash Fast Fast Rinsing additional extra water Anti wrinkle Removal of animal hair servants Steam Night Mode Soaking Rinse hold Soaking AutoDose Selection of liquid detergent Selection of softene...

Страница 7: ...lation or cleaning procedures Make sure that the installation and electrical connections of the appliance are carried out by an authorized service agent The manufacturer cannot be held liable for damage caused by repairs carried out by unauthorized persons Before proceeding with the installation check the product for any defects If you identify one do not proceed with the installation Damaged prod...

Страница 8: ... you need to transport the washing machine later Install the shipping safety bolts in the reverse order of the disassembly procedure Never move the device without the transportation safety screws being correctly fastened 4 1 4 Connecting the water supply VS The water pressure required at the inlet to operate the machine must be between 1 and 10 bar 0 1 1 MPa It is necessary to have 10 80 liters of...

Страница 9: ... drainage becomes more difficult and laundry may become considerably wet This is why the heights described in the diagram must be respected To prevent waste water from re entering the machine and to ensure easy drainage avoid immersing the end of the hose in waste water or inserting it into the drain line more than 15 cm If the hose is too long cut it The end of the hose must not be bent stepped o...

Страница 10: ... breaker is less than 16 amps have a qualified electrician install a 16 amp fuse The voltage specified in the Technical data section must be equal to that of your electrical network Do not make connections using extension cords or multiple sockets B CAUTION Damaged power cables must be replaced by the Authorized Service 4 1 8 Initial use Before starting to use the product make sure that all prepar...

Страница 11: ... Wash them separately Difficult stains must be properly treated before washing If unsure consult a dry cleaner Only use dyes colour changers and descalers suitable for the washing machine Always follow the advice on the packaging Wash pants and delicates inside out Put the Angora laundry items in the freezer compartment for a few hours before washing This precaution will reduce pilling Laundry hea...

Страница 12: ...section When the machine is overloaded its washing performance drops In addition noises and vibrations may occur 4 2 6 Use of detergent and fabric softener VS Before using detergent fabric softener starch dye bleach or descaler carefully read the manufacturer s instructions on the detergent packaging and follow the dosage recommendations Use the measuring beaker if applicable 2 3 1 The product dra...

Страница 13: ... the degree of soiling and the hardness of the water Do not use dosages exceeding the amounts recommended on the detergent packaging in order to avoid problems related to excess suds poor rinsing financial savings and ultimately the protection of the laundry environment Use doses of detergent smaller than those recommended for small quantities of laundry or for lightly soiled laundry Use of fabric...

Страница 14: ...ing the programme If the appearance of the gel detergent is not fluid or in the form of a liquid capsule pour it directly into the drum before washing Put the detergent tablets in the main compartment compartment no 2 or directly in the drum before washing Use of starch Add liquid starch powdered starch or food coloring to the fabric softener compartment Avoid using both fabric softener and starch...

Страница 15: ... colors and dark colors can be used at dosages recommended for clothes normally dirty Powder and liquid detergents recommended for colors can be used at dosages recommended for normally soiled clothes Use detergents that do not contain bleach Preferably use liquid detergents designed for clothes delicate Wool and silk clothes should be washed with special wool detergents dirty For example stains c...

Страница 16: ...20 1200 1000 800 600 f g h rpo not m L k I I a Temperature indicator b Spin speed indicator c Duration information d Door locked symbol activated e f g Add clothes indicator h i d k Auxiliary function indicators 3 l Child Lock activated symbol m Auxiliary function indicators 2 Program progress indicator n No water indicator Delayed start indicator activated Auxiliary function indicators 1 No spin ...

Страница 17: ...30 60 Hygiene 90 9 125 2 90 1400 20 90 Shirts 60 4 65 1 40 800 Cold 60 Comforter 60 95 1 40 800 Cold 60 Drum cleaning 90 80 2 70 600 90 Downloaded Program mixed 40 4 73 1 00 800 Cold 40 Curtain 40 2 90 0 80 800 Cold 40 Lingerie 30 1 76 0 32 600 Cold 30 stuffed animals 40 2 65 0 82 600 Cold 40 Towels 60 4 100 1 20 800 Cold 60 Possible selection Selected automatically cannot be canceled Eco 40 60 pr...

Страница 18: ...s of energy consumption are generally those that operate at lower temperatures and for a longer duration Noise and residual moisture are influenced by the spin speed the higher the spin speed during the spin phase the greater the noise and the lower the residual moisture Consumption values FR 40 1400 9 03 48 0 700 57 29 53 Eco 40 60 40 1400 4 5 02 53 0 460 50 28 53 40 1400 2 5 02 53 0 330 42 24 53...

Страница 19: ...ed of a high performance wash If you do not select the quick wash function you are guaranteed superior washing and rinsing performance for heavily soiled laundry Oldest boy Use this program to wash your woolen delicate clothes Select the appropriate temperature according to the labels of your clothes Your laundry is washed gently so as to avoid damaging the clothes Hygiene Hygiene Applying a layer...

Страница 20: ... Use this program when you want to rinse or starch separately Curtain You can use this program to wash your tulles and curtains Place a small amount of detergent in the main wash compartment as the mesh texture of these cloths promotes excessive sudsing Thanks to the programme s special spin profile tulles and curtains crease less Do not exceed the specified capacity when placing your curtains in ...

Страница 21: ...nt of clothes in the washing net Close hooks buttons fasteners etc Sportswear You can use this program to wash sports and outdoor garments made of cotton and synthetic fiber blends as well as blankets made of water repellent fabrics such as goretex etc It ensures a gentle washing of your clothes thanks to special rotation movements StainExpert Stain Expert The machine is equipped with a special pr...

Страница 22: ...gram that you can see by default with the HomeWhiz app However you can use the HomeWhiz app to select a schedule from the schedule presets and then change and use it VS If you want to use the HomeWhiz and remote control function you must select Downloaded program Detailed information can be found in section 4 3 15 HomeWhiz function and remote control Soft toys Cuddly toys should be washed on a del...

Страница 23: ...r on the display Press the temperature adjustment button again to reduce the temperature 4 3 7 Spin speed selection Each time a new program is selected the recommended spin speed for that program is displayed on theSpin speed VSThe recommended spin speed may not be the maximum spin speed that can be selected for the current programme Press the button againspin speed adjustmentto change the spin sp...

Страница 24: ...s spun and the program is finished 4 3 8 Selection of auxiliary functions Select the desired auxiliary functions before starting the program When a program is selected the icons of the symbols of the auxiliary functions compatible with the program light up VS When an auxiliary function button that cannot be selected with the current program is pressed the washing machine emits a warning sound Some...

Страница 25: ...uce creases and ironing time for a small amount of stain free cotton blends or synthetics VS When you activate the steam function do not use liquid detergent if the product does not have a liquid detergent dispenser or liquid dosing function Otherwise stains may form on the clothes Remote control You can use this auxiliary function button to connect the product to smart devices Detailed informatio...

Страница 26: ...is pressed and held for 3 seconds and the program sequence indicator of the relevant stage lights up Once the function is selected the drum rotates for up to 8 hours to prevent creasing of the laundry at the end of the programme You can cancel the program and remove your laundry at any time during this 8 hour period Press the function selection button or the On Off button on the machine to cancel ...

Страница 27: ...m the screen the child safety symbol disappears Bluetooth 3 You can use the Bluetooth connection function to pair your machine with your smart device This way you can use your smart device to get information about your machine and order it To activate the Bluetooth connection Press the remote control function buttonand hold it for 3 seconds Countdown 3 2 1 is displayed then the Bluetooth icon appe...

Страница 28: ...s the buttonDeparture pauseafter setting the duration If you wish to cancel the End Time function turn the knob to the positionmarket and stop VSAfter activating the End Time function do not add liquid detergent to compartment 2 for powder detergent Your clothes may get stained 1 Open the loading door insert your laundry put the detergent in its drawer etc 2 Select the washing programme temperatur...

Страница 29: ...to prevent the opening of the loading door when the water level is inadequate The Door locked symbol appears on the screen when the loading door is locked VS If the remote control function is selected the door is locked To open the door you must deactivate the remote start function either by pressing the remote start button or by changing the program position Opening the loading door in the event ...

Страница 30: ...el in the machine is appropriate when you press the Start Pause button the door lock deactivates and the door opens to allow you to add laundry The door lock icon on the screen turns off when the door lock is deactivated After adding laundry close the door and press the button again Departure pauseto resume the wash cycle If the water level in the machine is inadequate when you press the Start Pau...

Страница 31: ...water level is above the base of the loading door 4 3 13 Canceling the program The program is canceled when the program selection knob is turned to a different program or when the machine is switched off and back on using the program selection knob VS If you turn the program selection knob while Child Lock is activated the program will not be cancelled You must first cancel Child Lock If you want ...

Страница 32: ...r smart device it operates as a device that is not equipped with the HomeWhiz function Your device will function as if paired with your smart device via Bluetooth Orders placed through the app will be activated through this pairing therefore the Bluetooth signal strength between the unit and the smart device must be adequate Go to www homewhiz com to check the Android and iOS versions compatible w...

Страница 33: ...count created previously and paired with your washing machine Otherwise read the point Setting up a washing machine connected to another account AT WARNING An internet connection on your smart device is required to complete the HomeWhiz setup Otherwise the HomeWhiz app will not let you complete the setup procedure successfully Contact your Internet service provider if you are having problems with ...

Страница 34: ...dless of the service mode If you want to open the product door you must turn the program selector or press the remote control button to deactivate the remote control function If you want to control your washing machine remotely you must activate the remote control function by pressing the Remote control button when the program button is in the Download program Remote control position on your washi...

Страница 35: ...leshooting Take the following actions if you encounter a command or connection problem Observe whether or not the issue persists after the operation you performed Proceed as follows if the problem is not solved Check if your smart device is connected to the correct home network Restart the product application Disable Bluetooth and re enable it through the User Control Panel If the connection could...

Страница 36: ...uitable brush while wearing a pair of gloves Return the bin to its original location after cleaning it and make sure it is securely in place 3 4 4 2 Cleaning the door and the drum For washing machines with a drum cleaning programme see Product Operation Programmes VS Repeat the drum cleaning process every 2 months Use an anti limescale suitable for washing machines After each wash make sure that n...

Страница 37: ... pump impeller during the discharge of wash water Thus the water will be discharged without problems and the service life of the pump will be extended If your machine is not draining water the pump filter is clogged The filter should be cleaned whenever it becomes clogged or every 3 months The water must be drained first to clean the pump filter In addition before transporting the machine moving i...

Страница 38: ...iner repeat the above operation to completely empty the water from the machine At the end of the water drain close the end again by the socket and fix the hose in place Twist and remove the filter from the pump vs d 4 Clean any residue inside the filter as well as fibers if any around the impeller area 5 Replace the filter 6 If the filter cap has two pieces close it by pressing the tab If on the o...

Страница 39: ...ain hose may be clogged or twisted Clean or straighten the pipe The pump filter is clogged Cleaning the pump filter The machine vibrates or makes noises The machine is not in balance Balance the machine by adjusting the feet A hard substance has entered the pump filter Cleaning the pump filter The transport safety screws have not been removed Remove the transportation safety screws The amount of l...

Страница 40: ...more the washing time can be extended to avoid poor washing results The number of rinses and or the amount of rinse water has increased The machine increases the amount of rinse water when a good rinse is needed and adds an extra rinse step if needed Too much suds have formed and the automatic suds absorption system has been activated due to excessive detergent use Use the recommended amount of de...

Страница 41: ...sufficient amount of detergent used Use the recommended amount of detergent suitable for the hardness of the water and the laundry Too much laundry has been added Do not overload the machine Load the laundry respecting the quantities recommended in the Table of programs and consumption Wrong program and temperature selected Select the correct program and temperature for the laundry to be washed Wr...

Страница 42: ...er with detergent Wash and clean the detergent drawer with hot water Laundry does not smell like fabric softener The detergent was placed in the wrong compartment If detergent is introduced into the prewash compartment although the prewash cycle is not selected the machine may take this detergent during the rinse or softener phase Wash and clean the detergent drawer with hot water Put the detergen...

Страница 43: ...ater and pour this mixture into the main wash compartment of the detergent drawer Pour the detergent into the machine suitable for the programs and respect the maximum loads indicated in the Table of programs and consumption If you use additional chemicals stain removers bleaches etc decrease the amount of detergent The laundry remains wet at the end of the programme Too much suds have formed and ...

Страница 44: ...product safety and to avoid the risk of serious injury said self repair must be carried out following the instructions in the user manual for self repair or those available onsupport beko com For your safety unplug the device before attempting any self repair Repairs and attempted repairs by end users for parts not included in this list and or not following the instructions in the user manuals for...

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