EN / 63
Washing Machine / User’s Manual
Problem
Cause
Solution
Programme
time does not
countdown. (*)
There is unbalanced load in the
product.
•
Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry in
the product.
Product does not
switch to spinning
step. (*)
There is unbalanced load in the
product.
•
Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry in
the product.
The product will not spin
if water is not drained
completely.
•
Check the filter and the draining hose.
Excessive foam has occurred
and automatic foam
absorption system has been
activated due to too much
detergent usage.
•
Use recommended amount of detergent.
Washing
performance is poor:
Laundry turns gray.
(**)
Insufficient amount of
detergent has been used over
a long period of time.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing has been made at low
temperatures for a long time.
•
Select the proper temperature for the
laundry to be washed.
Insufficient amount of
detergent is used with hard
water.
•
Using insufficient amount of detergent
with hard water causes the soil to
stick on the cloth and this turns the
cloth into gray in time. It is difficult to
eliminate graying once it happens. Use
the recommended amount of detergent
appropriate for water hardness and the
laundry.
Excessive amount of
detergent is used.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing
performance is poor:
Stains persist or
the laundry is not
whitened. (**)
Insufficient amount of
detergent is used.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive laundry is loaded in. •
Do not load the product in excess. Load
with amounts recommended in the "9.3
Programme and consumption table".
Wrong programme and
temperature were selected.
•
Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent is
used.
•
Use original detergent appropriate for
the product.
Excessive amount of
detergent is used.
•
Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing
performance is poor:
Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not
applied.
•
Clean the drum regularly.
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