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38 / EN

Washing Machine / User Manual

Problem

Reason

Solution

Detergent residue in the 

detergent drawer. (**)

Detergent is put in wet drawer.

• Dry the detergent drawer before 

putting in detergent.

Detergent has gotten damp.

• Keep detergents closed in an 

environment free of humidity and 

do not expose them to excessive 

temperatures.

Water pressure is low.

• Check the water pressure.

The detergent in the main wash compartment got 

wet while taking in the prewash water. Holes of 

the detergent compartment are blocked.

• Check the holes and clean if they are 

clogged.

There is a problem with the detergent drawer 

valves.

• Call the Authorised Service Agent.

Detergent might be mixed with the softener.

• Do not mix the softener with 

detergent. Wash and clean the 

dispenser with hot water.

Regular drum cleaning is not applied.

• Clean the drum regularly. For this, 

please see 4.7.2.

Too much foam forms in the 

machine. (**)

Improper detergents for the washing machine are 

being used.

• Use detergents appropriate for the 

washing machine.

Excessive amount of detergent is used.

• Use only sufficient amount of 

detergent.

Detergent was stored under improper conditions.

• Store detergent in a closed and dry 

location. Do not store in excessively 

hot places.

Some meshed laundry such as tulle may foam too 

much because of their texture.

• Use smaller amounts of detergent for 

this type of item.

Detergent is put in the wrong compartment.

• Put the detergent in the correct 

compartment.

Softener is being taken early.

• There may be problem in the valves 

or in the detergent dispenser. Call the 

Authorised Service Agent.

Foam is overflowing from 

the detergent drawer.

Too much detergent is used.

• Mix 1 tablespoonful softener and 

½ l water and pour into the main 

wash compartment of the detergent 

drawer.

• Put detergent into the machine 

suitable for the programmes and 

maximum loads indicated in the 

“Programme and consumption table”. 

When you use additional chemicals 

(stain removers, bleachs and etc), 

reduce the amount of detergent.

Laundry remains wet at the 

end of the programme. (*)

Excessive foam might have occurred and 

automatic foam absorption system might have 

been activated due to too much detergent usage.

• Use recommended amount of 

detergent.

(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent 

any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2

A

CAUTION: 

If you cannot eliminate the problem although you follow the instructions in this 

section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional 

product yourself.

Содержание WTK72012W

Страница 1: ...Washing Machine User Manual WTK72012W 2820529521_EN 20 05 21 17 23 Document Number ...

Страница 2: ... future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols used throughout this User Manual C Important information or useful hints about usage AWarning for hazardous situations with regar...

Страница 3: ...ply 13 4 4 5 Connecting the drain hose to the drain 14 4 4 6 Adjusting the feet 14 4 4 7 Electrical connection 15 4 4 8 Initial use 16 4 5 Preparation 17 4 5 1 Sorting the laundry 17 4 5 2 Preparing laundry for washing 18 4 5 3 Tips for energy and water saving 18 4 5 4 Loading the laundry 18 4 5 5 Correct load capacity 19 4 5 6 Using detergent and softener 19 4 5 7 Tips for efficient washing 22 4 ...

Страница 4: ...the programme 30 4 6 16 End of programme 30 4 6 17 Your machine features Pause Mode 30 4 7 Maintenance and cleaning 31 4 7 1 Cleaning the detergent drawer 31 4 7 2 Cleaning the loading door and the drum 31 4 7 3 Cleaning the body and control panel 31 4 7 4 Cleaning the water intake filters 32 4 7 5 Draining remaining water and cleaning the pump filter 32 5 Troubleshooting 34 TABLE OF CONTENTS ...

Страница 5: ...iedoutbyunauthorisedpersons u The water supply and draining hoses must be securely fastened and remain undamaged Otherwise a water leak may occur u While there is water inside the product never open the loading door or remove the filter Otherwise risk of flooding and injury from hot water will occur u Do not force open the locked loading door The door can be opened a few minutes after the washing ...

Страница 6: ...duct Use the child lock to prevent children from interfering with the product u Donotforgettoclosetheloadingdoorwhenleavingtheroomwhere the product is located u Store all detergents and additives in a safe place away from the reach of children and close the cover of the detergent container or seal the detergent package 1 3 Electrical safety u If the product has a failure it should not be operated ...

Страница 7: ... cleaning and repair procedures u If the power cable is damaged it must be replaced by the manufacturer after sales service or a similarly qualified person preferably an electrician or someone designated by the importer in order to avoid possible risks 1 4 Hot surface safety While washing the laundry at high temperatures theloadingdoorglasswill get hot Considering this fact during the washing oper...

Страница 8: ...ance with WEEE Directive This product complies with EU WEEE Directive 2012 19 EU This product bears a classification symbol for waste electrical and electronic equipment WEEE This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling Do not dispose of the waste product with normal domestic and other wastes at the end of its service l...

Страница 9: ...9 EN Washing Machine User Manual 4 Your product 4 1 Overview 1 2 3 4 5 6 7 8 1 Power cable 2 Top panel 3 Control panel 4 Drain hose 5 Loading door 6 Filter cap 7 Adjustable feet 8 Detergent drawer ...

Страница 10: ...Electronic water shut off b Mechanical water shut off c Standard 13 Liquid detergent container 14 User Manual 15 Blind plug 16 Plastic plug group Number of transportation safety bolts may change depending on the model of your product This may be supplied with the machine depending on the model of your product It will be supplied if your product has double water inlet CFigures in this manual are sc...

Страница 11: ... website and searching for your model identifier found on energy label https eprel ec europa eu Supplier name or trademark Beko Model name WTK72012W 7137241800 Rated capacity kg 7 Maximum spin speed rpm 1200 Built in No Height cm 84 Width cm 60 Depth cm 55 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 9210 ...

Страница 12: ... on a hard and level floor Do not put it onto a carpet with high pile or other similar surfaces If the washing machine and dryer are placed on top of each other their total weight when loaded amounts to 180 kilograms Place the products on a solid and flat floor that has sufficient load carrying capacity Do not place the product on the power cable Do not install the product in environments where th...

Страница 13: ...on safety bolts properly fixed in place 4 4 4 Connecting the water supply C It is necessary to have 10 80 litres of water flowing from the fully open tap in one minute to have your machine run smoothly Attach a pressure reducing valve if the water pressure is higher A CAUTION Models with a single water inlet should not be connected to the hot water tap In such a case the laundry will get damaged o...

Страница 14: ... to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should not be bent it should not be stepped on and the hose must not be pinched between the drain and the machine If the length of the hose is too short add an original extension hose Length of the hose may not be...

Страница 15: ...at the voltage and the frequency shown in the rating label corresponds to your electricity supply We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket in a readily accessible position Should the mains lead of the appliance become damaged or need replacing at any time it must be replaced by a special purpose made mains lead which can only be obt...

Страница 16: ...ove water drain and water supply connections 3 Drain all water that has remained in the product 4 Install transportation safety bolts in the reverse order of removal procedure C Never move the product without the transportation safety bolts properly fixed in place A WARNING Packaging materials are dangerous to children Keep packaging materials in a safe place away from reach of the children 4 4 8 ...

Страница 17: ...ll lll ll ll ll lll ll l Drying symbols Suitable for dryer No ironing Sensitive delicate dry Do not dry with dryer Do not dry Do not dry clean DRYING Drying settings At any temperature At high temperature At medium temperature At low temperature Without heating Hang to dry Lay to dry Hang wet to dry Lay in shadow to dry Dry cleanable Iron IRON Dry or steam Iron at high temperature Iron at medium t...

Страница 18: ...few hours before washing This can reduce piling Laundry that is subjected to materials such as flour lime dust milk powder etc must be shaken off before placing into the product Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 5 3 Tips for energy and water saving Following information will help you use the product in an ecological ...

Страница 19: ...the washing cycle is in progress do not leave the detergent dispenser open When using a programme without prewash do not put any detergent into the prewash compartment compartment nr 1 In a programme with prewash do not put liquid detergent into the prewash compartment compartment nr 1 Do not select a programme with prewash if you are using a detergent bag or dispensing ball Place the detergent ba...

Страница 20: ...ter areas Using softeners Pour the softener into the softener compartment of the detergent drawer Do not exceed the max level sign on the softener compartment If the softener has lost its fluidity dilute it with water before putting it in the detergent compartment Using liquid detergents If the product contains a liquid detergent cup Put the liquid detergent container into the compartment no 2 If ...

Страница 21: ...ther in a washing cycle Wipe the inside of the product with a damp and clean cloth after using starch Using limescale remover When required use limescale removers manufactured specifically for washing machines only Using bleaches Add the bleach at the beginning of the washing cycle by selecting a prewash programme Do not put detergent in the prewash compartment As an alternative application select...

Страница 22: ... at dosages recommended for heavily soiled clothes Prefer liquid detergents produced for delicate clothes woollen and silk clothes must be washed with special woollen detergents Normally Soiled For example stains caused by body on collars and cuffs Powder and liquid detergents recommended for whites can be used at dosages recommended for normally soiled clothes Powder and liquid detergents recomme...

Страница 23: ...6 3 Programme selection and tips for efficient washing 1 Select the programme suitable for the type quantity and soiling degree of the laundry in accordance with the Programme and consumption table and the temperature table below 2 Select the desired programme with the Programme Selection knob 1 2 3 4 6 5 7 8 9 Rinse Spin Drain Prewash Fast Fast Extra Rinse Extra Water Anti Crease Pet Hair Removal...

Страница 24: ...washing starts Always select the lowest appropriate temperature The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content EN 2 Pro...

Страница 25: ... to use Synthetics 20 C or 40 C programme Hand Wash Use to wash your woollen delicate laundry Your laundry will be washed with a very gentle washing action in order not to damage the clothes Consumption Values EN Temperature Selection C Spin Speed rpm Capacity kg Programme Duration hh mm Energy Consumption kWh cycle Water Consumption L cycle Laundry Temperature C Remaining Moisture Content Eco 40 ...

Страница 26: ...cs altogether It reduces wrinkles Pre treatment algorithm is executed Apply the pre treatment chemical on your garments directly or add it together with detergent when the machine starts to take water from the main washing compartment Thus the machine will wash them in a short period of time and expected lifespan of your shirts will extend Down Wear Use this programme to wash your coats vest jacke...

Страница 27: ...me completes you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine Press Start Pause button after this process if you want to drain the water without spinning your laundry Programme will resume and complete after draining the water If you want to spin the laundry held in water adjust the ...

Страница 28: ...rogramme C If the Programme Selection knob is rotated when the child lock is active Child Lock Enabled LED will flash 3 times The Child Lock does not allow any change in the programmes or the selected speed Even if another programme is selected with the Programme Selection knob while the Child Lock is active previously selected programme will continue running When the Child Lock is active and the ...

Страница 29: ... unsuitable the Loading Door light remains on and the loading door cannot be opened If you are obliged to open the Loading Door while the Loading Door light is on you must cancel the current programme See Cancelling the programme 4 6 14 Changing the selections after programme has started Switching the machine to pause mode Press the Start Pause button to switch the machine to pause mode while a pr...

Страница 30: ...ator 1 Wait until the Door Lock Enabled LED goes off completely 2 To switch off the machine turn the Programme Selection Knob to On Off position 3 Take out your laundry and close the loading door Your machine is ready for the next washing cycle 4 6 17 Your machine features Pause Mode After you switch on your machine with the programme selection button by switching the button to a different positio...

Страница 31: ...to contact your skin clean it with an appropriate brush by wearing a pair of gloves 4 Insert the drawer back into its place after cleaning and make sure that it is seated well 4 7 2 Cleaning the loading door and the drum For products with drum cleaning programme please see Operating the product Programmes C Repeat Drum Cleaning process in every 2 months Use an anti limescale suitable for washing m...

Страница 32: ...tems such as buttons coins and fabric fibres clogging the pump impeller during discharge of washing water Thus the water will be discharged without any problem and the service life of the pump will extend If the product fails to drain water inside it the pump filter is clogged Filter must be cleaned whenever it is clogged or every 3 months Water must be drained off first to clean the pump filter I...

Страница 33: ...lock the inlet of the hose by replacing the plug After the container is emptied repeat the above procedure to drain the water in the product completely c When draining of water is finished close the end by the plug again and fix the hose in its place d Turn and remove the pump filter 4 Clean any residues inside the filter as well as fibres if any around the pump impeller region 5 Replace the filte...

Страница 34: ...ater connection If the water is cut off press the Start Pause key after the water has been supplied again to resume the operation from standby mode Machine does not drain water Water drain hose might be clogged or twisted Clean or flatten the hose Pump filter is clogged Clean the pump filter Machine vibrates or makes noise Machine might be standing unbalanced Adjust the feet to level the machine A...

Страница 35: ... of water might be low Required time to heat up the water extends in cold seasons Also washing time can be lengthened to avoid poor washing results Number of rinses and or amount of rinse water might have increased Machine increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary Excessive foam might have occurred and automatic foam absorption syst...

Страница 36: ...propriate for water hardness and the laundry Too much detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Washing performance is poor Stains persist or the laundry is not whitened Insufficient amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Excessive laundry was loaded in Do not ...

Страница 37: ...filter is clogged Check the filter Drain hose is folded Check the drain hose Laundry became stiff after washing Insufficient amount of detergent is used Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time Use appropriate amount of detergent according to the water hardness Detergent is put in the wrong compartment If detergent is put in the pr...

Страница 38: ... as tulle may foam too much because of their texture Use smaller amounts of detergent for this type of item Detergent is put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early There may be problem in the valves or in the detergent dispenser Call the Authorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix...

Страница 39: ...reover to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in support beko com For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included in such list and or not following the instructions in...

Страница 40: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Страница 41: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Страница 42: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Страница 43: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

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