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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE 

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation 

available should the product require attention under guarantee. 

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our 

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please 

visit beko.co.uk/support/model-finder 

¥

  The product model number is printed on the Operating Instruction Booklet / User guide  

¥

  The product model and serial number is printed on the Rating Label affixed to the appliance. 

¥

  The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of 

purchase paperwork 

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting 

service under guarantee.

 

Model number 

Serial number 

Purchased from 

Date of purchase 

 
 

 

 

 

 

For service under guarantee or for product advice please call our Contact centre 

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be 

levied where no fault is found, and even though your product may still be under guarantee. 

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or 

furniture to be removed or moved. 

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs. 

Please have your Model number and Serial number available when you call us, as you may be required to input your serial 

number into your telephone keypad during your call. 

UK Mainland & Northern Ireland:  

0333 207 9710  

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the 

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service 

provider for exact call charges. 

Republic of Ireland:  

01 862 3411

 

   

Service once the manufacturers guarantee has expired 

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee 

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a 

charge. 

Should you experience any difficulty in obtaining service please call us on 

0333 207 9710

 or 

01 862 3411

 

Contact us though our website 

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a 

product support topic from the list of options. Complete the required details and click send message. 

Product registrations 

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register. 

Содержание WTB941R4W

Страница 1: ...2820527202_EN 02 11 18 14 18 Washing Machine User Manual WTB941R4W EN Document Number ...

Страница 2: ...future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk com Explanation of symbols used throughout this User Manual C Important information or useful hints about usage A Warning for hazardous situations with r...

Страница 3: ...uring washing operation keep the children away from the loading door of the product to prevent them touching it This section includes security instructions which may help prevent the injuries and material damage risks All kinds of warranties shall be invalid if these instructions are not observed 1 1 Life and property safety A CAUTION Never place the product on a carpet covered floor Electrical pa...

Страница 4: ...aterials in a safe place away from reach of the children Electrical products are dangerous for the children Keep the children away from the product when it is in use Do not allow them to play with the product Use child lock to prevent children from intervening with the product A CAUTION Do not forget to close the loading door when leaving the room where the product is located Store all detergents ...

Страница 5: ...product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling Do not dispose of the waste product with normal domestic and other wastes at the end of its service life Take it to the collection center for the recycling of electrical and electronic equipment Please consult your local authorities to learn about these collection centers Complian...

Страница 6: ...time of the standard 40 C cotton programme at partial load min 185 Duration of the left on mode min N A Airborne acoustical noise emissions washing spinning dB 53 76 Built in No Height cm 84 Width cm 60 Depth cm 64 Net weight 4 kg 71 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 928 1 Energy Consumption based ...

Страница 7: ...ct next to the edge or on a platform Do not place heat sources such as Hobs Irons Ovens etc on the washing machine and do not use them on the product 4 1 2 Removing packaging reinforcement Tilt the machine backwards to remove the packaging reinforcement Remove the packaging reinforcement by pulling the ribbon Do not make this operation alone by yourself 4 1 3 Removing the transportation locks 1 Lo...

Страница 8: ...und water discharge becomes more difficult and the laundry may come out excessively wet Therefore follow the heights described in the figure To prevent the waste water to go back into the machine again and to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should n...

Страница 9: ...itable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug which is cut off as a plug with a bared cord could cause a shock hazard if inserted into a socket elsewhere in the house The moulded plug on this appliance incorporates a 13A fuse Should the fuse need to be replaced an ASTA approved BS1362 fuse of the same rating must be used Do not forget to...

Страница 10: ...dry bag or pillow case Take out all substances in the pockets such as coins pens and paper clips and turn pockets inside out and brush Such objects may damage the product or cause noise problem Put small size clothes such as infant s socks and nylon stockings in a laundry bag or pillow case Place curtains in without compressing them Remove curtain attachment items Fasten zippers sew loose buttons ...

Страница 11: ... dye bleacher and decolorant descaling agents read the manufacturer s instructions written on the package and follow the dosages specified Use measuring cup if available 1 3 2 The detergent drawer is composed of three compartments 1 for prewash 2 for main wash 3 for softener in addition there is a siphon piece in the softener compartment Detergent softener and other cleaning agents Add detergent a...

Страница 12: ...detergent into the main wash detergent compartment during first water intake If your machine contains a liquid detergent cup fill the detergent into this cup before starting the programme If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet put it directly into the drum before washing Put tablet detergents into the main wash compartment compartment nr 2 or directl...

Страница 13: ...ed for whites can be used at dosages recommended for normally soiled clothes Powder and liquid detergents recommended for colors can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colors and dark colors can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for...

Страница 14: ...tips for efficient washing 1 Select the programme suitable for the type quantity and soiling degree of the laundry in accordance with the Programme and consumption table and the temperature table below 2 Select the desired programme with the Programme Selection knob EN 2 Auxiliary functions Programme Max Load kg Water Consumption l Energy Consumption kWh Max Speed Prewash Fast Extra Rinse Selectab...

Страница 15: ...tion becomes notably shorter but effective washing performance is ensured with intense washing movements If the quick wash function is not selected superior washing and rinsing performance is ensured for your heavily soiled laundry Synthetics You can wash your laundry such as shirts blouses synthetic cotton blended fabrics etc in this programme The programme duration gets notable shorter and washi...

Страница 16: ... function is selected maximum 2 two kg of laundry must be washed Dark Care Use this programme to protect the colour of your dark coloured garments or jeans It performs high performance washing with special drum movement even if the temperature is low It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry Do not wash your delicate clothes containing wool or etc Mixed ...

Страница 17: ...e and spin speed are selected 4 3 7 Special programmes For specific applications select any of the following programmes Rinse Use when you want to rinse or starch separately Spin Drain You can use this function to remove the water on the garment of drain the water in the machine Before selecting this programme select the desired spin speed and press Start Pause button First the machine will drain ...

Страница 18: ... An auxiliary function that is not compatible with the programme cannot be selected See Programme and consumption table Auxiliary Function buttons may vary according to the model of the machine 4 3 10 1 Auxiliary functions Prewash A Prewash is only worthwhile for heavily soiled laundry Not using the Prewash will save energy water detergent and time C INFORMATION Prewash without detergent is recomm...

Страница 19: ... is running and select another programme Child Lock is not deactivated after power failures or when the machine is unplugged 4 3 11 Delayed Start With the Delayed Start function the startup of the programme may be delayed up to 19 hours Delayed start time can be increased by increments of 1 hour C INFORMATION Do not use liquid detergents when you set Delayed Start There is the risk of staining of ...

Страница 20: ...e Loading Door light turns off and the loading door cannot be opened If you are obliged to open the Loading Door while the Loading Door light is off you must cancel the current programme See Cancelling the programme 4 3 15 Changing the selections after programme has started Switching the machine to pause mode Press the Start Pause button to switch the machine to pause mode while a programme is run...

Страница 21: ...tions before starting the programme If necessary please make your settings again This is not an error 4 4 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals 4 4 1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals every 4 5 washing cycles as shown below in order to prevent acc...

Страница 22: ...skets and clean thoroughly under running water 4 Replace the seals and filters carefully and tighten their nuts by hand 4 4 5 Draining remaining water and cleaning the pump filter The filter system in your machine prevents solid items such as buttons coins and fabric fibers clogging the pump impeller during discharge of washing water Thus the water will be discharged without any problem and the se...

Страница 23: ...machine Some water might have remained in the product due to the quality control processes in the production This is not a failure water is not harmful to the machine The machine enters standby mode after the programme starts or it does not take in water Tap is turned off Turn on the taps Water inlet hose is bent Flatten the hose Water inlet filter is clogged Clean the filter Loading door may be o...

Страница 24: ...t countdown There might be unbalanced load in the machine Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum Machine does not switch to spinning step There might be unbalanced load in the machine Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum The mac...

Страница 25: ...ents closed in an environment free of humidity and do not expose them to excessive temperatures Water pressure is low Check the water pressure The detergent in the main wash compartment got wet while taking in the prewash water Holes of the detergent compartment are blocked Check the holes and clean if they are clogged There is a problem with the detergent drawer valves Call the Authorised Service...

Страница 26: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Страница 27: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Страница 28: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Страница 29: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

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Страница 32: ...www beko com ...

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