25 / EN
Washing Machine / User’s Manual
Problem
Reason
Solution
Programme time does not
countdown. (On models with
display) (*)
Timer may stop during water intake.
Timer indicator will not countdown until the
machine takes in adequate amount of water.
The machine will wait until there is sufficient
amount of water to avoid poor washing
results due to lack of water. Timer indicator
will resume countdown after this.
Timer may stop during heating step.
Timer indicator will not countdown until the
machine reaches the selected temperature.
Timer may stop during spinning step.
Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
Programme time does not
countdown. (*)
There might be unbalanced load in the machine.
Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
Machine does not switch to
spinning step. (*)
There might be unbalanced load in the machine.
Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
The machine will not spin if water is not drained
completely.
Check the filter and the draining hose.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
Use recommended amount of detergent.
Washing performance is poor:
Laundry turns gray. (**)
Insufficient amount of detergent has been used
over a long period of time.
Use the recommended amount of detergent
appropriate for water hardness and the
laundry.
Washing was made at low temperatures for a
long time.
Select the proper temperature for the
laundry to be washed.
Insufficient amount of detergent is used with
hard water.
Using insufficient amount of detergent with
hard water causes the soil to stick on the
cloth and this turns the cloth into gray in
time. It is difficult to eliminate graying once
it happens. Use the recommended amount
of detergent appropriate for water hardness
and the laundry.
Too much detergent is used.
Use the recommended amount of detergent
appropriate for water hardness and the
laundry.
Washing performance is poor:
Stains persist or the laundry is
not whitened. (**)
Insufficient amount of detergent is used.
Use the recommended amount of detergent
appropriate for water hardness and the
laundry.
Excessive laundry was loaded in.
Do not load the machine in excess. Load with
amounts recommended in the "Programme
and consumption table".
Wrong programme and temperature were
selected.
Select the proper programme and
temperature for the laundry to be washed.
Wrong type of detergent is used.
Use original detergent appropriate for the
machine.
Too much detergent is used.
Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing performance is poor:
Oily stains appeared on the
laundry. (**)
Regular drum cleaning is not applied.
Clean the drum regularly. For this, please
see 4.4.2.
Washing performance is poor:
Clothes smell unpleasantly. (**)
Odours and bacteria layers are formed on the
drum as a result of continuous washing at lower
temperatures and/or in short programmes.
Leave the detergent drawer as well as
the loading door of the machine ajar after
each washing. Thus, a humid environment
favorable for bacteria cannot occur in the
machine.
Colour of the clothes faded. (**) Excessive laundry was loaded in.
Do not load the machine in excess.
Detergent in use is damp.
Keep detergents closed in an environment
free of humidity and do not expose them to
excessive temperatures.
A higher temperature is selected.
Select the proper programme and
temperature according to the type and
soiling degree of the laundry.
