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7
Troubleshooting
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem (line
voltage, water pressure, etc.). >>>
Press and hold Start / Pause / Cancel button for 3
seconds to reset the machine to factory settings. (See "Canceling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes
in the production. >>>
This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the washing machine.
• Likely problems with hoses or the pump filter. >>>
Be sure the seals of the water inlet
hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Make sure that the pump filter is completely
closed.
Machine does not fill with water.
• Tap is turned off. >>>
Open the inlet water taps fully.
• Water inlet hose is bent. >>>
Flatten the water inlet hose.
• Water inlet filter is clogged. >>>
Clean the water inlet filter.
• The loading door is ajar. >>>
Close the Loading Door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
Clean or flatten the hose.
• Pump filter is clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>>
Clean the pump filter.
• Transportation safety bolts are not removed. >>>
Remove the transportation safety
bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the
machine.
• Machine might be overloaded with laundry. >>>
Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in the
machine.
• Machine might be leaning on a rigid item. >>>
Make sure that the machine is not
leaning on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
Connect the water draining hose
as described in the operation manual.
No water can be seen in the machine during washing.
C
The water level is not visible from outside of the washing machine. This is not a failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>>
Drain the water
by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>>
Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the
programme has come to an end. >>>
Wait for a couple of minutes for deactivation of
the door lock.
Содержание WMB 61021 PL PTM
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