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• Some meshed laundry such as tulle may
foam too much because of their texture.
>>> Use smaller amounts of detergent for
this type of item.
• Detergent was put in the wrong compart-
ment. >>> Make sure you place the de-
tergent in the appropriate compartment.
• Softener is being taken early by the
product. >>> There may be problem in the
valves or in the detergent drawer. Call the
Authorised Service Agent.
Foam is overflowing from the detergent
drawer.
• Too much detergent is used. >>> Mix 1
tablespoonful softener and ½ l water and
pour into the main wash compartment of
the detergent drawer. >>> Put detergent
into the product suitable for the pro-
grammes and maximum loads indicated
in the “Programme and consumption
table”. When you use additional chemic-
als (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the
programme. (*)
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and re-
spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
Check the HomeWhiz section for
the relevant troubleshooting in-
formation.
9 DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
Therefore, unless otherwise authorized in
the “Self-Repair” section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e. au-
thorized professional repairers) that you
can reach through the phone number
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by
Beko
) shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare parts:
door, door hinge and seals, other seals,
door locking assembly and plastic peripher-
als such as detergent dispensers (an up-
dated list is also available in
sup-
port.beko.com
as of 1st of March 2021)
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
