EN / 55
Washing Machine / User’s Manual
Problem
Cause
Solution
Loading door cannot
be opened.
Loading door lock is activated
because of the water level in
the product.
•
Drain the water by running the Pump or
Spin programme.
Product is heating up the
water or it is at the spinning
cycle.
•
Wait until the programme completes.
Loading door lock is engaged.
Loading door lock will be
deactivated a couple of
minutes after the programme
comes to an end.
•
Wait for a couple of minutes for
deactivation of the loading door lock.
Washing takes
longer time than
specified in the user
manual.(*)
Water pressure is low.
•
Product waits until taking in adequate
amount of water to prevent poor
washing quality due to the decreased
amount of water. Therefore, the washing
time extends.
Voltage is low.
•
Washing time is prolonged to avoid poor
washing results when the supply voltage
is low.
Input temperature of water
is low.
•
Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or
amount of rinse water have
increased.
•
Product increases the amount of rinse
water when good rinsing is needed and
adds an extra rinsing step if necessary.
Excessive foam has occurred
and automatic foam
absorption system has been
activated due to too much
detergent usage.
•
Use recommended amount of detergent.
Programme
time does not
countdown. (On
models with display)
(*)
Timer may stop during water
intake.
•
Timer indicator will not countdown until
the product takes in adequate amount of
water. The product will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water.
Timer indicator will resume countdown
after this.
Timer may stop during heating
step.
•
Timer indicator will not countdown
until the product reaches the selected
temperature.
Timer may stop during
spinning step.
•
Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry in
the product.
Programme
time does not
countdown. (*)
There is unbalanced load in the
product.
•
Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry in
the product.
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