BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing
defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of
twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in
writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of
original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact
your retailer or our contact centre on
0333 207 971
(UK and Northern Ireland) or
01 862 3411
(Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product.
This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these
rights, please contact the retailer from which you purchased the product. In certain circumstances, it is
possible that your statutory rights may offer additional or higher levels of protection than those offered under
the terms of this guarantee.
What is covered by this guarantee?
•
Repairs to the product required as a result of faulty materials, defective components or manufacturing
defects.
•
Functional replacement parts to repair a product.
•
The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
•
Transit and delivery damage.
•
Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
•
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters
and light bulbs.
•
Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the
“Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements
contained in this guarantee or the User Instructions Booklet.
•
Repairs to a product operated at any time on commercial or non-residential household premises (unless we
have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the
Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the
failure of any product to operate in accordance with the expected standards. Such financial loss includes but
is not limited to loss arising from:
•
Time taken off work.
•
Damaged food, clothing or other items.
•
Meals taken at restaurants or from takeaways.
•
General compensation for inconvenience.
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