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Split-type room air conditioner / User Manual
5.2 Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem
Possible causes
solution
Poor cooling
performance
Temperature setting may be
higher than ambient room
temperature
Lower the temperature setting
The heat exchanger on the indoor
or outdoor unit is dirty
Clean the affected heat exchanger
The air filter is dirty
Remove the filter and clean it
according to instructions
The air inlet or outlet of either unit
is blocked
Turn the unit off, remove the
obstruction and turn it back on
Doors and windows are open
Make sure that all doors and
windows are closed while
operating the unit
Excessive heat is generated by
sunlight
Close windows and curtains during
periods of high heat or bright
sunshine
Too many sources of heat in
the room (people, computers,
electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak or
long-term use
Check for leaks, re-seal if
necessary and top off refrigerant
SILENCE function is
activated(optional function)
SILENCE function can lower
product performance by reducing
operating frequency. Turn off
SILENCE function.
The unit is not
working
Power failure
Wait for the power to be restored
The power is turned off
Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are dead Replace batteries
The Unit’s 3-minute protection
has been activated
Wait three minutes after
restarting the unit
Timer is activated
Turn timer off
5
Troubleshooting
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