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BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product and lasts for a period of
twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product
in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of
original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your
retailer or our Customer Service Team on
0333 207 9710
(UK and Northern Ireland) or
01 862 3411
(Republic of
Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This
guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights,
please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your
statutory rights may offer additional or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
•
Repairs to the product required as a result of faulty materials, defective components or manufacturing
defects.
•
Functional replacement parts to repair a product.
•
The costs of a Beko plc Authorised Service Representative or Approved Engineer (together the “Service
Representatives”) to carry out the repair.
What is not covered?
•
Transit and delivery damage.
•
Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
•
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets,
filters and light bulbs.
•
Repairs necessary as a direct or indirect result of:
-
Accidental damage, misuse or abuse of a product.
-
An attempted repair of a product by anyone other than a
Service Representative
.
-
Installation or use of a product where such installation or use fails to meet the requirements
contained in this guarantee or the User Instructions Booklet.
•
Repairs to a product operated at any time on commercial or non-residential household premises (unless
we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer
does not accept and will not be held liable for any financial loss incurred in connection with the failure of any
product to operate in accordance with the expected standards. Such financial loss includes but is not limited to
loss arising from:
•
Time taken off work.
•
Damaged food, clothing or other items.
•
Meals taken at restaurants or from takeaways.
•
General compensation for inconvenience.
Important Notes
1.
Your product is designed and built for domestic household use only.
2.
The guarantee will automatically be void if the product is installed or is used in commercial or non-
residential domestic household premises, unless we have previously agreed to the installation
environment.
3.
The product must be correctly installed, located and operated in accordance with the instructions
contained in the User Instructions Booklet provided with your product.
4.
Professional installation by a qualified electrical domestic appliance installer is recommended for all
Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having
to pay for the cost of repairing the product).
