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Washing Machine / User Manual

Problem

Cause

Solution

Detergent residue in the detergent 

drawer. (**)

Detergent was put in wet drawer.

• Dry the detergent drawer before putting in

detergent.

Detergent has gotten damp.

• Keep detergents closed in an environment free 

of humidity and do not expose them to excessive
temperatures.

Water pressure is low.

• Check the water pressure.

The detergent in the main wash compartment got 

wet while taking in the prewash water. Holes of the 

detergent compartment are blocked.

• Check the holes and clean if they are clogged.

There is a problem with the detergent drawer valves.

• Call the Authorised Service Agent.

Detergent was mixed with the softener.

• Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

Regular drum cleaning is not applied.

• Clean the drum regularly. For this procedure, 

please see "Cleaning the loading door and the 
drum".

Too much foam forms inside the 

product. (**)

Improper detergents for the washing machine is used.

• Use detergents appropriate for the washing

machine.

Excessive amount of detergent is used.

• Use only sufficient amount of detergent.

Detergent was stored under improper conditions.

• Store detergent in a closed and dry location. Do

not store in excessively hot places.

Some meshed laundry such as tulle may foam too 

much because of their texture.

• Use smaller amounts of detergent for this type

of item.

Detergent was put in the wrong compartment.

• Put the detergent in the correct compartment.

Softener is being taken early by the product.

• There may be problem in the valves or in the 

detergent drawer. Call the Authorised Service
Agent.

Foam is overflowing from the 

detergent drawer.

Too much detergent is used.

• Mix 1 tablespoonful softener and ½ l water and

pour into the main wash compartment of the 
detergent drawer.

• Put detergent into the product suitable for the 

programmes and maximum loads indicated in 
the “Programme and consumption table”. When
you use additional chemicals (stain removers, 
bleaches and etc.), reduce the amount of 
detergent.

Laundry remains wet at the end of 

the programme. (*)

Excessive foam has occurred and automatic foam 

absorption system has been activated due to too 

much detergent usage.

• Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the 

product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2

A

WARNING: 

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or 

the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

A

WARNING: 

Check the HomeWhiz section for the relevant troubleshooting information.

Содержание 7001440027

Страница 1: ...Washing Machine User Manual WEX84064E0W Document Number 1911861294_EN 23 06 20 15 34 ...

Страница 2: ... on the last page of this user manual and store in a safe location close to the appliance for easy future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols used throughout this User Manua...

Страница 3: ...e open the locked loading door The door will open immediately after the washing cycle has ended If the door does not open apply the solutions provided for Loading door cannot be opened error in the Troubleshooting section In case of forcing the loading door to open the door and the lock mechanism may get damaged u Use detergents softeners and supplements suitable for automatic washing machines onl...

Страница 4: ...cel the programme see Cancelling the programme section u Plug the product into a grounded outlet protected by a 13 A fuse Do not neglect to have the grounding installation made by a qualified electrician Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations u Do not wash the product by spraying or pouring...

Страница 5: ...omplieswithEUWEEEDirective 2012 19 EU Thisproductbearsaclassificationsymbolfor waste electrical and electronic equipment WEEE This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life Used device must be returned to offical collection point for recycling ofelectricalandelectronicdevices Tofindthesecollectionsystemspleasecontacttoyourlo...

Страница 6: ...1440027 Height cm 84 Width cm 60 Depth cm 55 Net weight 4 kg 70 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 1320 BEKO A A C MODEL IDENTIFIER The model information as stored in the product database can be reached by entering following website and searching for your model identifier foundon energy label https ...

Страница 7: ...solid and flat floor that has sufficient load carrying capacity Do not place the product on the power cable Do not install the product in environments where the temperature falls below 0 ºC Leaving a gap at the sides of the machine is suggested to reduce vibration and noise On a raised floor do not place the product next to the edge or on a platform Do not place heat sources such as Hobs Irons Ove...

Страница 8: ...essively wet Therefore follow the heights described in the figure 40 cm 100 cm To prevent the waste water siphoning back into the machine again and to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should not be bent it should not be stepped on and the hose must n...

Страница 9: ...replaced by a special purpose made mains lead which can only be obtained from an Authorised Service Agent B WARNING This appliance must be earthed If the fitted moulded plug is not suitable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug a cut off plug with a bare cord could cause a shock hazard if inserted into a socket elsewhere in the house Th...

Страница 10: ...ing materials in a safe place away from reach of the children 4 1 8 Initial use Before starting to use the product make sure that the preparations are made which are in line with the Important Safety and Environment Instructions and the instructions in the Installation section To prepare the product for washing laundry first perform a Drum Cleaning programme If this is not available in your machin...

Страница 11: ...ch dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the product in an ecological and energy water efficient manner Operate the product in the highest load capacity allowed for the programme you have selected but do not overload See Programme and consumption tab...

Страница 12: ...ed and white laundry Wash your delicate clothes only with special detergents liquid detergent wool shampoo etc intended solely for delicate clothes and at suggested programmes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woollens at suggested programme with special detergent made specifically for woollens Please review the programme descriptions part...

Страница 13: ...beginning of the prewash Do not put detergent in the prewash compartment As an alternative application select a programme with extra rinse and add the bleach while the product is taking water from the detergent compartment during first rinsing step Do not use bleach and detergent by mixing them Use just a little amount approx 50 ml of bleach and rinse the clothes very well as it causes skin irrita...

Страница 14: ... recommended for normally soiled clothes Prefer liquid detergents produced for delicate clothes Woollen and silk clothes must be washed with special woollen detergents Lightly Soiled No visible stains exist Powder and liquid detergents recommended for whites can be used at dosages recommended for lightly soiled clothes Powder and liquid detergents recommended for colours can be used at dosages rec...

Страница 15: ...gramme follow up indicator f No Water indicator g Add Garment indicator h Bluetooth Connection indicator i Remote Control indicator j Delayed Start Enabled indicator k Auxiliary Function indicators 3 l Child Lock is Engaged symbol m Auxiliary Function indicators 2 n Auxiliary Function indicators 1 o No Spin Indicator p Rinse Hold Indicator r Cold Water indicator C The visuals used for machine desc...

Страница 16: ... range C Cottons 90 8 95 2 40 1400 Cold 90 60 8 95 1 80 1400 Cold 90 40 8 93 0 97 1400 Cold 90 Eco 40 60 40 8 47 0 760 1400 40 60 40 4 27 6 0 380 1400 40 60 40 2 22 0 0 220 1400 40 60 60 8 47 0 0 990 1400 40 60 60 4 27 8 0 555 1400 40 60 Synthetics 60 3 71 1 35 1200 Cold 60 40 3 67 0 85 1200 Cold 60 Quick Super Quick 90 8 66 2 20 1400 Cold 90 60 8 66 1 20 1400 Cold 90 30 8 66 0 20 1400 Cold 90 Qui...

Страница 17: ...ient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content Consumption Values EN Temperature Selection C Spin Speed rpm Capacity kg Programme Dur...

Страница 18: ...es Anti Allergy Applying a steam step at the beginning of the programme allows to soften the dirt easily Use this programme for your laundry baby clothes bed sheets bedlinen underwear etc cotton items that requires an anti allergic and hygienic washing at high temperature with intensive and long washing cycle The high level of hygiene is ensured thanks to the steam application before the programme...

Страница 19: ...s Quick Super Quick Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time The programme duration can be reduced down to 14 minutes when the quick wash function is selected When the quick wash function is selected maximum 2 two kg of laundry must be washed Dark Care Use this programme to protect the colour of your dark coloured garments or jeans It performs high...

Страница 20: ...en the Quick Wash button is pressed twice Sweat Blood Tea Collar soil Chocolate Coffee Meal Pudding Fruit juice Mayonnaise Grass Ketchup Salad dressing Mud Red wine Make up Egg Starch Machine oil Butter Jam Baby food Curry Coal Select the stain programme Select the stain you want to clean by locating it in the groups above and selecting the related group with the quick auxiliary function button Re...

Страница 21: ...gradually Then depending on the model of the product Rinse Hold and No Spin options appear on the display If you are not going to unload your laundry immediately after the programme completes you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine This function holds the laundry in the final rinsing water If you want to spin your laundry...

Страница 22: ... auxiliary function will not be illuminated only inner area will be illuminated 4 3 8 1 Auxiliary functions Prewash A Prewash is only worthwhile for heavily soiled laundry Not using the Prewash will save energy water detergent and time Fast After selecting a programme you can press the Quick Wash setting key to shorten the programme duration For some programmes the duration can shorten by over 50 ...

Страница 23: ...relevant step turns on When the function is selected the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the programme You can cancel the programme and take your laundry out at any time during the 8 hour duration Press the function selection key or the machine on off key to cancel the function The programme follow up light will remain on until the function is ...

Страница 24: ...dness and temperature ambient temperature amount and the type of laundry auxiliary functions selected and the changes at the mains voltage With the End Time function the startup of the programme may be delayed up to 24 hours After pressing End Time button the programme s estimated ending time is displayed If the End Time is set End Time indicator is illuminated In order for the End Time function i...

Страница 25: ...of the loading door in cases when the water level is unsuitable Door Locked symbol appears on the display when the loading door is locked C If the Remote Control Function is selected the door will be locked In order to open the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position Opening the loading door in case of power failu...

Страница 26: ...y goes off when the door lock is deactivated After adding garments close the door and press Start Pause button once again to resume the washing cycle If the water level in the machine is not suitable when you press Start Pause button the door lock cannot be deactivated and the door lock icon on the display remains on C If the temperature of the water inside the machine is above 50 C you cannot dea...

Страница 27: ...achine Make sure that your smart device is connected to internet to install the app If you are using the app for the first time please follow the on screen instructions to complete your user account registration Once the registration procedure is complete you can use all products with the HomeWhiz feature in your house on this account You can touch Add Remove Appliance HomeWhiz application to see ...

Страница 28: ...reviously created and paired your washing machine Otherwise please read Setting up a washing machine that is connected to someone else s account A WARNING You need internet connection on your smart device to proceed with HomeWhiz setup Otherwise the HomeWhiz application will not let you finish the setup procedure successfully Please contact your internet service provider if you are having problems...

Страница 29: ...can follow whether the Remote Control function is On or Off through the function indicator on the button If the Remote Control function is Off all the operations are handled on the washing machine and only status follow up is allowed on the application In the event that Remote Start function cannot be turned on appliance will make a warning sound when you press the button This might happen in case...

Страница 30: ...After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will cause rust stains in the drum Clean the stains on the drum surface by using cleaning agents for stainless steel Never use steel wool or wire wool These will damage the painted chromated and plastic surfa...

Страница 31: ...clean the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A CAUTION Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order ...

Страница 32: ...n the right position see fig 1 1 Correct installation of the pump cap 2 Wrong installation of the pump cap Fig 1 Fig 2 A CAUTION When draining of water is finished close the pump cap by installing it in the right position see fig 1 1 Correct installation of the pump cap 2 Wrong installation of the pump cap Fig 1 Fig 2 ...

Страница 33: ...oved Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product Product is leaning on a rigid item Make sure that the product is not leaning on anything There is water leaking fro...

Страница 34: ...g spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in the product Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Product does not switch to spinning step There is unbalanced load in...

Страница 35: ... the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inappropriate Use a detergent appropriate for the washing machine and your laundry Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Detergent was ...

Страница 36: ... because of their texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoonf...

Страница 37: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Страница 38: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Страница 39: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Страница 40: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

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Страница 44: ...1911861294_EN ...

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