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Beijing ART Technology Development Co., Ltd.

Chapter 7 Fault Diagnosis

The following are a series of common faults of GPRS1090I, possible causes and solutions. If the problem persists, users

can directly connect with the ART in order to get technical support.

1 The module can not work well, possible reasons are in the following:

a) The antenna does not contact well;

b) The SIM card does not contact well;

c) The SIM card does not have the money;

d) The network is not connection or the speed is too slowly.

e) Public Network IP has changed or oray has disconnected.

2 when working a period of time, the module short-terms automatically, the possible reasons are in the following:

a) The Network is not connecting well;

b) If using Public Network, it maybe the Public Network has changed;

c) The SIM card does not have the money;

d) The module receives too many data in one time.

Содержание A-GPRS1090I

Страница 1: ...A GPRS1090I User s Manual Beijing ART Technology Development Co Ltd ...

Страница 2: ... products company s name registered trademark or copyright notice the company has the representative of their rights except for the description and explanation of using these are copyright or registered trademarks products and company s name may not be counterfeited Legal Liability This manual only is used by referencing does not make any form of guarantee This manual s main purpose is to provide ...

Страница 3: ...essage configuration 13 Chapter 3 Instruction of function configuration 14 Lead out configuration 14 Lead in configuration 14 Rest the DTU mode 14 Restore factory settings 14 DTUTYPE 14 DTUID 14 SWVER 14 DTUNAM 14 PHON 14 MODE 14 DTUMODE 15 SVRIP SVRNAM SVRPORT CNTMODE 15 SVR1IP1 SVR1NAM1 SVR1PORT1 CNTMODE1 16 TRYCNT TRYTIM TRYSPAC 16 SERBAUD 16 SERDAT SERSTP 17 SERCHK 17 BEATTIM 17 BEATDATA 17 SE...

Страница 4: ...guration Settings 23 ARTServer server program 24 Transparent transmission 35 Configuration Settings 35 Server configuration 35 Chapter 6 A GPRS1090I dial up configuration guide 38 Computer establishes Modem Controller and creates dial up connection 38 Establish Modem Controller 38 Establish dial up connection 44 A GPRS1090I Connects to the Internet 49 Chapter 7 Fault Diagnosis 53 3 ...

Страница 5: ... low cost wireless packet data business It s especially suitable for intermittent sudden and frequent with many points scattered small and medium sized flow of data transmission but is also suitable for the occasional a mass of data transmission Wireless data communications system is based on the 2 5G communications network platform to provide users for being online forever transparent data transm...

Страница 6: ...nction that can be wakening up by message and telephone Support the function of automatic connection if it is disconnection Support local and long distance graphical interface to configure and the maintenance Supply power source connection status and the operation indicator light The multiple software and hardware are designed reliably and the watchdog technology makes the equipment be operated sa...

Страница 7: ...es in view of holes 4 power Installation Guide Methods about how to install A GPRS1090I in different operating systems are the same our company provides a CD ROM that contains the installation program Setup exe and users double click the installation program then through the prompting of the interface to complete the installation 6 ...

Страница 8: ... space to COM port before give the power to DTU second we must give DTU the power quickly then we can enter the configuration mode Note If it receives character e when give the power to DTU it will rest DTU if it receives character a we can do AT mandate for SIM300 2 DTU is working regularly when DTU is working regularly we can send characters in table 2 1 to DTU by COM port to make DTU exit prese...

Страница 9: ...t to use hyper terminal for parameter configuration in absence of configuration tool but also allows user to write the program of DTU configuration easily in his own device Command frame structures are shown in Table2 1 4 1 There are two categories of command writing commands and reading commands Writing commands are used to configuration parameters of DTU reading commands are used to query the cu...

Страница 10: ...AT command code parameter Right OK r n Command mistake ERR CMD r n Writing Respon se Parameter mistake ERR DATA r n Reading command AT Command Code r n Reading Response Command code Parameter r n Table2 1 4 2 Function name type code Maximum length Settings Module type R DTUTYP E 10 Such as ART1090 Device ID R DTUID 15 unique ID can not change Software version R SWVER 5 Such as V1 00 Device name RW...

Страница 11: ...192 168 0 1 Backup data center domain RW SVR1NA M 40 Such as www 163 com Backup data center port RW SVR1PO RT 5 Such as 80 Backup data center mode RW SVR1MO DE 1 0 TCP connection 1 UDP connection The number of reconnection RW TRYCNT 2 1 99 The number of reconnection interval RW TRYTIM 5 10 65534s Two groups of interrupt interval RW TRYSPA C 5 1 65534m Serial band rate RW SERB AUD 6 300 115200 Leng...

Страница 12: ...ms APN RW APN 20 Default empty APN users name RW USRNA M 20 Default empty APN password RW PWD 20 Default empty Message center number RW SMSNO 14 Default empty Local port number R W LCOPOR T 1 Default 2020 Message authentication users 1 RW USERNO 1 14 Message authentication users 2 RW USERNO 2 14 Message authentication users 3 RW USERNO 3 14 Network parameter s Module lands password RW DTUPW D 6 De...

Страница 13: ...s W DEFAUL T 2 ON enable List of all system configuration parameters R CFGLIST Save current parameters W CFGSAV E 2 ON putout Debugging information output RW DBGINF 3 ON have OFF no Long distance configuration Long distance configuration uses ARTServe show as figure 12 ...

Страница 14: ...ecret code command need not add AT All characters use Spanish Not only the telephone number is the same as certification number but also the secret code has been passed then the message configuration can work WAKEUP of message commands can wakes up the DTU Message configuration supports the waking up function of telephone call telephone call s time must over two rings then after rang off it can be...

Страница 15: ...TUID is the unique serial number by this unique serial number ARTServer can distinguish the module which has connected This unique serial number makes up with eight ASCII characters users can change it to any meaningful value SWVER SWVER reflects the information about software version it has been set up by the factory so users can not change it It can supply more useful recommendations when users ...

Страница 16: ...is that if module works in the idle power down once it disconnects from the server it will cut off the power that be supplied to the GPRS module and the entire system enters the power down state achieve low power purposes When system in the power down state the whole power consumption is less than 14mA is suitable for battery powered and intermittent communication occasions In the idle power down ...

Страница 17: ...ly disconnected the target server will switch back to the main central server TRYCNT TRYTIM TRYSPAC In order to increase the security of data center it will send a packet which is referred to Registration packets when the module lands on the target server Registration packets contain parameters if user software finds the secret code is wrong it can refuse equipment to land Secret code can be set t...

Страница 18: ...end one meaningless byte to the server this data is known as the heartbeat packet The time between two heartbeat packets can be set according to the local network usually is tens of seconds Users can set heartbeat packet interval time through this parameter it is from 30s to65 534s BEATDATA We can also set the heartbeat data by ourselves such as 0x3F using the AT command to configure format is AT ...

Страница 19: ...rver another is client they will establish TCP or UDP connection DTUPWD When user is authorized to use message configuration module must send the right secret code otherwise it will be impossible to configure The length of the parameter is 6 characters DBGINF This parameter controls whether the data input is echo and whether there are debug information outputs Echo When you use HyperTerminal tools...

Страница 20: ... running on Windows operating systems A GPRS1090I module is supplied by our company it can transmits communication between module and server client connections management client mapping data transmission and other functions can be realized by the server Usage Instructions Application framework show as figure Server Settings show as figure 19 ...

Страница 21: ...ated automatically Add terminal Wireless module through name and IMEI which is the unique identifier of module can be added in the server program of ARTServer show as figure Instruction 1 IMEI must be 15 bits 2 Terminal existence If you do not choose the Terminal existence it will be an invalid terminal ARTServer does not accept the connection request from terminal 3 Heartbeat interval refers to t...

Страница 22: ... ARTServer opens a designated and actual serial port then between terminals and the serial can transmit data 3 Terminal to the local virtual serial port mapping ARTServer creates a virtual serial port and then between virtual serial port and terminals can transmit data 4 Terminal to the local TCP port mapping ARTServer opens a local server port and then between terminals and the TCP port can trans...

Страница 23: ...A GPRS1090I User s Manual Version 6 021 22 ...

Страница 24: ... you use the main data center domain name then the current item must be empty Following figure Note the public network IP address changes every day so it needs to be updated 4 Main data center domain name you can use software to application a domain name by a third party to manage the domain name it is more convenient for user Note The main data center IP must be set to empty when we use the domai...

Страница 25: ... 30s and you can change it in the procedure The timeout of heartbeat packet the module will re connect in overtime if there is no heartbeat The default value is 120s and you can change it in the procedure ARTServer server program Start menu program ART Monitoring Demonstration System A GPRS1090I ARTServer Service procedure 1 Click the left Service Setting button to set the main server port number ...

Страница 26: ...te a master server Show as the figure 3 give the power to A GPRS1090I module please insert the M Zone card which has been opened GPRS business to the module Then waiting for the module to connect the server After tens of seconds the module connects the server successfully show as below ...

Страница 27: ... is main to realize transmission data and it can achieve physical serial port forwarding TCP port forwarding virtual serial port forwarding 1 First precede physical serial port forwarding test Click the left Mapping management button it will pop up dialog box 26 ...

Страница 28: ...ch is new connection device to the physical serial port serial number is COM1 Click the serial configuration dialog box show as follows to configure serial Only after configured the serial port then the mapping button is valid Click the mapping button show as follows ...

Страница 29: ...port forwarding Open the serial port COM3 to connect A GPRS1090I device make the physical serial port COM1 to connect with another unoccupied serial port COM2 COM3 can send data to ARTServer and then data is transmitted from the server to the COM1 In the server program the terminal information page can detect uplink data from COM3 of A GPRS1090I COM1 28 ...

Страница 30: ...opment Co Ltd can connect with other equipment to send downlink data to A GPRS to realize transmission Show as follows 2 Precede TCP serial port forwarding test Click the left Mapping management button it will pop up dialog box 29 ...

Страница 31: ...Map the DTU1090 0 which is new connection device to the TCP serial port user can change serial number and default number is 5000 Click the mapping button show as follows Then master service will add the TCP serial port forwarding function 30 ...

Страница 32: ... the COM1 to connect with serial port of A GPRS1090I then COM1 can send data to the ARTServer and last ARTServer can transmit data to the serial port 5000 of TCP Open icetcp exe we can use it as client to connect with serial port 5000 of TCP in this way it can realize transmission data Show as follows ...

Страница 33: ...l Version 6 021 In the server program the terminal information page can detect uplink data from COM3 of A GPRS1090I it can realize transmission by the serial port 5000 of TCP to send downlink data to A GPRS Show as follows 32 ...

Страница 34: ...de virtual serial port forwarding test Click the left Mapping management button then it will pop up dialog box Map the DTU1090 0 which is new connection device to the virtual serial port serial port is COM5 Click the mapping button show as follows 33 ...

Страница 35: ...arding Open the COM1 to connect with A GPRS1090I COM1 can send data to ARTServer then ARTServer can transmit data from the server to the virtual serial port COM5 In the server program the terminal information page can detect uplink data from COM1 of A GPRS1090I it can realize transmission by COM5 to send downlink data to A GPRS Show as follows 34 ...

Страница 36: ... to the transparent transmission 2 Others are the same as agreement transmission Description data packets are issued by transparent transmission do not have the header Server configuration Use icetcp exe to create a server open a port the port number is the same as the port number of module configuration Show as follows 35 ...

Страница 37: ...A GPRS1090I User s Manual Version 6 021 Give the power to A GPRS1090I waiting until the module connects with the server Show as follows 36 ...

Страница 38: ... Development Co Ltd Data distribution rule transparent transmission Open COM1 to connect with A GPRS1090I COM1 can send uplink data to the server the server sends the downlink data to the serial port COM1 Show as follows 37 ...

Страница 39: ...n dial up Internet through the serial port Computer establishes Modem Controller and creates dial up connection Establish Modem Controller 1 Open Windows XP s Control Panel click Printer and Other Hardware show as figure 2 Click Phone and Modem Control Options of the new pop up dialog box show as figure 38 ...

Страница 40: ...Beijing ART Technology Development Co Ltd 3 Select the attribute page of Modem Control show as figure 39 ...

Страница 41: ...A GPRS1090I User s Manual Version 6 021 4 Click the Add button and add the serial port as a modem control show as figure Waiting for system detects the device 40 ...

Страница 42: ...Beijing ART Technology Development Co Ltd 5 Choose 33600bps modem control Click the Next button show as figure 41 ...

Страница 43: ...A GPRS1090I User s Manual Version 6 021 6 Choose COM3 click the Next button show as figure 7 When Modem Control has been installed click the Finish button show as figure 42 ...

Страница 44: ...8There is a new modem control appears in Phone and Modem Control Options dialog box which connects to COM3 Show as figure 9 Click Attribute dialog box In the Modem Control attribute page the maximum port speed should be 115200 show as figure 43 ...

Страница 45: ...A GPRS1090I User s Manual Version 6 021 Establish dial up connection 1 Open the Control Panel select Network and Internet Connection show as figure 44 ...

Страница 46: ...Beijing ART Technology Development Co Ltd 2 Select Create a network connection to your work location show as figure 3 Select dial up connection then click Next button show as figure 45 ...

Страница 47: ...A GPRS1090I User s Manual Version 6 021 4 Input the company s name and then click the Next button show as figure 5 The telephone number is 99 1 click the Next button show as figure 46 ...

Страница 48: ...Beijing ART Technology Development Co Ltd 6 When connection is established successfully click the Next button show as figure 7 Open Network Connection show as figure 47 ...

Страница 49: ...A GPRS1090I User s Manual Version 6 021 8 The dial up connection is being existence 48 ...

Страница 50: ...t tool show as figure COM3 Band 115200 1 Send character a in regular time and interval time is one second 2 Give the power to A GPRS1090I waiting for module into the dial up mode if connection is successful the serial port will receive OK and then cancel sending close serial port Show as figure 49 ...

Страница 51: ...A GPRS1090I User s Manual Version 6 021 3 Open Network Connection show as figure 50 ...

Страница 52: ...Beijing ART Technology Development Co Ltd 4 Dial up by double clicking ART technology show as figure 51 ...

Страница 53: ...A GPRS1090I User s Manual Version 6 021 5 Dial up is success now can surf in the Internet 52 ...

Страница 54: ...e antenna does not contact well b The SIM card does not contact well c The SIM card does not have the money d The network is not connection or the speed is too slowly e Public Network IP has changed or oray has disconnected 2 when working a period of time the module short terms automatically the possible reasons are in the following a The Network is not connecting well b If using Public Network it...

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