11
2.
The product must also be decontaminated before it is returned according to your local
regulations. Bedfont can provide you with a decontamination certificate to complete, which
also needs to be attached to the outside of the box. Failure to do so will result in the product
being subject to Bedfont decontamination procedure and will delay your service/repair.
4.
If the device has been returned for repair it will then be examined and you will be sent an
‘Engineer’s Report’ and a quotation for the repair, which will include an authorisation form.
Complete the authorisation form, and ensure that you include the ‘Official Purchase Order
Number’. Please contact the Customer Repairs Department if you are unable to supply an
‘Official Purchase Order Number’.
Warranty
Returns Procedure
If your equipment requires servicing, please contact
coVita
Customer Service
Department, before ret urning any goods.
1.
When you have supplied the Customer Repairs Department with the monitor serial number
and description of the fault, you will be issued with a returns/ ticket number. Please state
the returns/ticket number on the outside of the box when returning the monitor, and
ensure that your full details, telephone, fax numbers and return address are clearly stated.
3.
coVita
advise that you use a courier service when returning monitors. This enables you to
insure goods for loss or damage in transit. When your goods are received, you will be se
nt an email stating so.
6.
If you choose not to proceed with the repair, a handling fee will be charged. Ensure that you
return the completed authori
z
ation form with an ‘Official Purchase Order Number’.
7.
The equipment will be returned to you as soon as
coVita
has received all relevant
paperwork. A carriage fee will be charged if the monitor is no longer in warranty.
5.
If your monitor is still in warranty and the fault is covered by warranty,
see ‘Warranty’ section of this manual,
coVita
will repair it and return it to you with an ‘En
ginee r’s Report’, free of charge
plus shipping and handling.
.
Spares
D-‐PIECE
Box of 12 D-‐Pieces (non-‐sterile)
STERIBREATH
Bo
x of 250 SteriBreath Mouthpieces (non-‐sterile)
WIPE
S
Pack of 50 Cleaning Wipes
USB-3F
USB Cable
coVita
warrants the Micro
+
ba
sic
™ Smokerlyzer® (excluding batteries) to be free of
defects in materials and workmanship for a period of five years from the date of shipment.
coVita
’s sole obligation under this warranty is limited to repairing or replacing, at its choice,
any item covered under this warranty
when such an item is returned, intact and prepaid,
to
coVita
. These warranties are automatically invalidated if the products are repaired;
altered, void labels removed or otherwise tampered with by unauthorised personnel, or
have been subject to misuse, neglect or accident.
Never dispose of any electronic instrument or batteries in domestic waste. At the
end of the product’s life, contact
coVita
for
trade in credit and/or
disposal instructions.
