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Troubleshooting
Issue
Possible Solution
The steamer does
not heat up.
Check that the power plug is inserted correctly.
Check the power supply.
Check the power button.
The steamer does
not generate steam.
Check the water level and check that the water tank
inlet cover is properly closed.
The steamer has not heated up sufficiently. Let the
steamer heat up for about 40 seconds before using it.
Press the steam button harder.
Water spills from the
water tank.
Make sure the tank is not overfilled.
Make sure the water tank inlet cover is properly closed.
The steamer is
producing a loud
humming or
pumping sound.
Check the water level. If there is no water or the water
level is low, refill the water tank.
The steamer does
not seem to remove
creases easily.
For more difficult wrinkles, try steaming from the
underside of the fabric.
Unsure when to use
the fabric brush.
Use when steaming is touching the fabric too directly.
When steaming delicate fabric, such as silk so as to
reduce the risk of water dripping onto the garment
while steaming.
Avoiding discoloring
of metal accessories
on the garment.
Do not directly hover the steamer over the metal
accessories.
Use caution and steam around the metal accessories.
Specifications
Rated voltage (dual voltage)
For US: AC110-120V/220-240V 50/60Hz
830-1100W/900-1100W
For UK/EU: AC 100-127V 50/60Hz 750-1220W or
AC 220-240V 50/60Hz 900-1100W
Water tank capacity: 100ml (3.4 fl.oz)
Disposal
Disposal of the appliance
Under no circumstances should you dispose of the appliance in
normal domestic waste. This product is subject to the provisions of
European Directive 2012/19/EU.
Dispose of the appliance via an approved disposal company or your municipal
waste facility. Please observe currently applicable regulations. Please contact
your waste disposal center if you need any further information.
The appliance’s packaging is made from environmentally friendly
material and can be disposed of at your local recycling plant.
