Onderstaande garantievoorwaarden bepalen de condities waaronder en de
mate waarin Universo Consumer Products BV (hierna: “Universo”) garantie geeft,
onverminderd de rechten of vorderingen die de door de wet aan de consument
worden toegekend.
Universo geeft een afl opende garantie op de tuinhuizen van het merk ‘Bear
County’ overeenkomstig de volgende voorwaarden:
1. Gebreken aan het product die aantoonbaar op een gebrek in het materiaal
en/of in de opbouwinstructie terug te voeren zijn, worden na beoordeling door
Universo met inachtneming van onderstaande voorwaarden vervangen of hers
teld, indien de gebreken binnen 2 maanden na constatering ervan bij Universo
worden gemeld. Indien het gebrek zich binnen 6 maanden na afl evering open-
baart, wordt vermoed dat het gebrek reeds bij afl evering aanwezig was tenzij
de aard van de afwijking zich daartegen verzet.
2. Niet onder de afl opende garantie vallen afwijkingen die inherent zijn aan
het natuurproduct (vuren)hout, zoals:
• Knoesten tot 20 mm die loslaten en uit het hout vallen;
• Knoesten die vergroeid zijn met het hout;
• Knoesten die uit de randen van de planken vallen, doch bedekt zijn in de
opgebouwde constructie;
• Verkleuringen van het hout;
• Korte scheuren (aan de kopse kant);
• Krimpscheuren;
• Harsplekken;
• Vervormingen en krommingen van het hout;
één en ander voor zover deze afwijkingen niet (de stabiliteit van) de constructie
negatief beïnvloeden. Gaten veroorzaakt door uitvallende knoesten dienen
gedicht te worden met kneedbaar hout.
3. Niet onder de afl opende garantie vallen gebreken die zijn ontstaan als
gevolg van:
• Een fundering die niet waterpas is gemaakt;
• Het ontbreken onvoldoende hebben van een vochtregulerende verfl aag,
beits of geschikt impregneermiddel;
• Het ontbreken van een windverankering en/of dakverankering;
• Het onvoldoende verwarmen van dakshingles of dakleer tijdens de mon-
tage van de dakbedekking;
• Het bevestigen of verkleven door spijkers, schroeven, kit of verf aan de
profi eldelen, hoekpalen en/of ramen en deuren. Hierdoor kunnen de
profi eldelen niet mee vrij bewegen en kunnen kieren ontstaan tussen de
profi eldelen.
• Windsnelheden van windkracht 7 of meer op de schaal van Beaufort;
• Natuurrampen of andere vernietigende invloeden van buitenaf, zoals blik-
sem, stortregens of windhozen.
Niet onder de afl opende garantie vallen dakleer, dakshingles, (acryl) glas en / of
overige accessoires.
4. Een aanspraak op de afl opende garantie bestaat evenmin indien de ge-
breken aan het tuinhuis terug te voeren zijn op onjuist gebruik, onvoldoende
Garantievoorwaarden
/ ondeugdelijk onderhoud of niet-inachtneming van de opbouwinstructies.
Een aanspraak op de afl opende garantie vervalt, indien reparaties of ingrepen
worden uitgevoerd door personen die daartoe niet door Universo / Bear County
gemachtigd zijn, of indien het tuinhuis wordt voorzien van reserveonderdelen,
uitbreidingen of toebehoren anders dan originele onderdelen en daardoor een
gebrek veroorzaakt wordt.
5. Garantiegevallen worden op een zodanige wijze afgewikkeld dat ondeug-
delijke onderdelen gerepareerd of door deugdelijke onderdelen worden ver-
vangen, zulks ter beoordeling van Universo. Een en ander dient te geschieden
tegen overlegging van de aankoopbon met koop- en/of leverdatum. Vervangen
onderdelen worden het eigendom van Universo.
6. Uitgebreidere of andere aanspraken – in het bijzonder aanspraken op ver-
goeding van buiten het tuinhuis ontstane schade – zijn uitgesloten, voor zover
de aansprakelijkheid niet voortvloeit uit wettelijke bepalingen van dwingend
recht.
7. Garantiegevallen leiden niet tot een verlenging van de garantietermijn en
vormen evenmin het begin van een nieuwe garantietermijn. De garantietermijn
voor herstelde of vervangen onderdelen eindigt tegelijk met de garantietermijn
voor het tuinhuis als geheel.
8. De garantietermijn begint te lopen vanaf de dag van aankoop (dit is de
datum die op de aankoopbon staat vermeld) en heeft een duur van 10 jaar. De
afl opende garantie zoals bedoeld onder 1. wordt gegeven conform het onder-
staande schema:
9. Klachten over gebreken dienen binnen 2 maanden na constatering daarvan
aan de Bear County dealer telefonisch of schriftelijk te worden gemeld, onder
vermelding van het model van het tuinhuis, de code van de onderdelen waarop
het probleem betrekking heeft en het onder overlegging van het aankoopbe-
wijs van het tuinhuis.
10. Onderhavige garantievoorwaarden gelden alleen indien het tuinhuis is
gekocht bij een offi ciële dealer of distributiekanaal van Universo in Europa.
Contents:
A.
Before starting the assembly. Care, Maintenance, Guarantee
B.
Parts list
C.
Permit request information
D.
Step by step plan for the assembly (drawings)
Note:
This step-by-step plan covers all models, and there may be variations from the
model you have purchased.
However the steps depicted do apply to all models.
Assembly Instructions: English
Two people without extensive construction experience can easily assemble the
log cabin in 1 to 2 days. Read the assembly instructions carefully before making
a start.
Check the contents of the package
Please check the contents of the package for any damage or missing or incor-
rect parts as soon as you receive it and before starting assembly. Contact
your Bear County dealer in the event of any shortcomings. You can check the
contents against the parts list (see Chapter B).
Foundations
Laying a good, level foundation is very important in order to prevent unneces-
sary problems, such as:
• Windows and doors that cannot be opened and closed properly.
Introduction
Congratulations on your purchase of a Bear County log cabin. You have chosen
a top quality product. Following the assembly and maintenance instructions
below will ensure your continued enjoyment of the cabin for many years.
• Walls that cannot expand/contract in damp or dry weather, causing cracks
to open up.
Depending on the surface, the soil should be excavated to a depth of about 15-
20 cm. This should then be fi lled up with builder’s sand and thoroughly vibrated
down, and then a fl oor of tiles in a concrete border or concrete slabs should be
laid. The fl oor must always be above the normal ground level. In order to avoid
contact with the ground you can also use Bear County high pressure impregnat-
ed foundation joists. See the website www.bearcounty.eu for more information
about how to lay a foundation.
Pre-treatment of profi le sections
Before starting to assemble the cabin you can treat the bare wood sections of
your log cabin all over with a wood stain or other wood preservative to give
them maximum protection. The grooves, tongues, crosscut ends and the corner
READ THE INSTRUCTIONS CAREFULLY BEFORE STARTING ASSEMBLY
Before starting assembly
A
Tijd verstreken na aankoopdatum
% vergoeding van de kosten van
reparatie en/of vervanging
Van 0 tot 2 jaar
100%
Binnen 3 jaar
75%
Binnen 4 jaar
50%
Binnen 5 jaar
50%
Binnen 6 jaar
40%
Binnen 7 jaar
30%
Binnen 8 jaar
20%
Binnen 9 jaar
10%
Binnen 10 jaar
10%
EN
Care
Renovation and maintenance
Proper maintenance will extend the life of your cabin. Just as with your own
house, the paintwork is a crucial element of maintenance. All timber elements
require maintenance. In the long run you will get more pleasure from your
purchase if you maintain it properly.
We would advise the following treatment for your cabin:
Carry out maintenance before the old coat of stain or paint is badly weathered.
Depending on its condition, the surface may require one or two coats of stain
or paint. If most of the stain or paint has already weathered away, the surface
should be well sanded.
Roof: roofi ng shingles/roofi ng felt
Do not walk on the roofi ng shingles or roofi ng felt during hot, sunny weather,
to prevent footmarks.
With a fl at fl oor it is commom that a small amount of water remains on the roof,
the structure is calculated to, and does not harm your garden house.
Useful tips:
• Arrange insurance for your cabin.
• Ensure adequate ventilation.
• Lubricate the lock annually with graphite powder.
• Do not use abrasives to clean the glass, use detergent instead.
• Check the structure of the cabin periodically for solidity, and make sure it
still stands level.
• Avoid storing hot items like recently used barbecues or garden fl ares in the
cabin.
• Avoid placing heavy objects against the walls, to prevent deformation of
the structure.
• Keep the doors and windows closed to avoid wind damage.
• Check the security of the wind anchoring, which may be aff ected by the
expansion and contraction of the timber.
Roof loading
Keep the roof free of snow and leaves. A large amount of snow on the roof may
present a risk of collapse.
The following Terms and Conditions determine the circumstances in which Uni-
verso Consumer Products BV (hereinafter referred to as “Universo”) will provide
a guarantee, and the level of that guarantee, without prejudice to the rights or
claims accruing to the consumer by virtue of legislative provisions.
Universo provide a time-limited guarantee on Bear County log cabins, in ac-
cordance with the following conditions:
1. Defective products which are demonstrably attributable to faults in ma-
terials and/or the assembly instructions will be replaced or repaired follow-
ing assessment by Universo and taking account of the following terms and
conditions, provided the defects are reported to Universo within 2 months of
their discovery. Where a defect is revealed within 6 months of delivery, it will
be deemed already to have been present on delivery, unless the nature of the
defect militates against this interpretation.
2. The guarantee does not cover variations inherent in a natural product like
spruce timber, such as:
• Knots up to 20 mm which come loose and fall out of the wood;
• Knots which have grown into the wood;
• Knots which have fallen out of the edges of boards, but which are concealed
in the fi nished structure;
• Staining and or discoloration of the wood;
• Short cracks (in cross-cut ends);
• Shrinkage cracks;
• Resin inclusions;
• Bending and deformation of timber;
The foregoing shall apply to the extent that there are no negative eff ects on the
structure and its stability. Holes caused by knots falling out should be sealed
with plastic wood.
3. Defects arising from the following causes do not fall within the guarantee:
• Foundations which are not level;
• The lack of a moisture-regulating coating of paint, stain or a suitable impreg-
nating agent;
• The lack of wind anchoring or roof anchoring;
• Failure to adequately heat roofi ng shingles or roofi ng felt during construc-
tion of the roof covering;
• Fixed or sticking profi le elements, angle posts and/or windows or doors due
to nails, screws, glue or paint. This may mean that the profi le elements can
no longer move freely, causing cracks to appear.
• Windspeeds of Beaufort scale 7 or above;
• Natural disasters or other destructive external eff ects, such as lightning,
rainstorms or whirlwinds.
Roofi ng felt, roofi ng shingles, acrylic or glass glazing and/or other accessories
are not covered by the guarantee.
4. No claim will exist under the guarantee where the defects in the cabin are
attributable to improper use, inadequate or incorrect maintenance, or failure to
comply with the assembly instructions. The guarantee shall lapse in the event
that any repairs or modifi cations are carried out by persons not appropriately
authorised by Universo or Bear County, or where the cabin is provided with
spare parts, expansions or accessories other than original components, causing
a defect.
5. Guarantee claims will be handled in such a way that unsound components
will be repaired or replaced by sound components, according to Universo’s
judgement. The guarantee is provisional on the submission of the purchase
receipt, showing purchase and/or delivery date. Any components replaced will
become the property of Universo.
6. All other or more extensive claims, and in particular claims for compensation
for damage caused to items outside the cabin itself, are excluded, to the extent
that the liability does not fl ow from legislative stipulations of mandatory law.
7. A guarantee claim shall not lead to an extension of the guarantee period,
nor shall it constitute the commencement of a new guarantee period. The
guarantee period for replacement or repaired components shall terminate at
the same time as the guarantee period for the cabin as a whole.
8. The guarantee period will commence on the day of purchase (the date
stated on the purchase receipt) and will have a duration of 10 years. The guaran-
tee specifi ed under 1. above is issued in accordance with the table below:
Guarantee: Terms and Conditions
Maintenance
Tools and materials
Even though most of the wooden parts have been smoothly fi nished there is
still a chance of splinters, so be careful when taking hold of the parts. Always
wear gloves, eye protection and long sleeves while assembling the log cabin or
when carrying out maintenance.
Always cut away from yourself when using a knife or chisel. Do not hold your
fi ngers behind the wooden part that you are cutting or sawing.
Be careful with the tools that you use when assembling the log cabin. Make sure
that you know how to handle any electrical tools used.
Do not proceed with the assembly of the cabin if components are missing, as
weather damage may be caused if the cabin is left partly assembled.
Working on ladders and roofs
Care is required when working from a ladder or on a roof. Ensure that the ladder
has a sound footing and rests against a solid object of adequate strength. Do
not leave heavy or sharp objects in places where they may be dislodged.
Weather conditions
Avoid erecting the cabin in strong winds or heavy rain.
Children
Keep children away from the working area, and keep ladders, tools and cabin
components out of their reach. Do not allow them to climb on the cabin.
Two people without extensive construction experience can easily assemble the
log cabin in 1 to 2 days. Read the assembly instructions carefully before making
a start.
Check the contents of the package
Please check the contents of the package for any damage or missing or incor-
rect parts as soon as you receive it and before starting assembly. Contact
your Bear County dealer in the event of any shortcomings. You can check the
contents against the parts list (see Chapter B).
Foundations
Laying a good, level foundation is very important in order to prevent unneces-
sary problems, such as:
• Windows and doors that cannot be opened and closed properly.
• Walls that cannot expand/contract in damp or dry weather, causing cracks
to open up.
Depending on the surface, the soil should be excavated to a depth of about 15-
20 cm. This should then be fi lled up with builder’s sand and thoroughly vibrated
down, and then a fl oor of tiles in a concrete border or concrete slabs should be
laid. The fl oor must always be above the normal ground level. In order to avoid
contact with the ground you can also use Bear County high pressure impregnat-
ed foundation joists. See the website www.bearcounty.eu for more information
about how to lay a foundation.
4
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