
RST978 INSTALLATION & USER MANUAL
47
Q
Poor voice quality
A
Ensure the signal strength is at 5 bars on the handheld terminal
Check your location and for interference
Keep in mind that on hands-free calls there may be background
interference from environmental noise
Remember all satellite network have a slight delay in the call
Q
Battery not charging on the cradle
A
Check to make sure that the connector cable is connecting properly
Ensure the 12V DC cable has not become loose or disconnected
Ensure the 12V DC cable was installed correctly
Q
Phone will not change from hands-free mode to handheld
A
This is normal operation and should be avoided.
Always turn the handset off before removing the connectors
Q
Phone powers off once the ignition is switched off or the key is removed.
A
This is normal operation; however connecting the ACC cable to a
constant power source on the vehicle will rectify this, if such an
operation scenario is required.
Q
There is no Audio from the Speaker
A
Check that the speaker connector is installed directly to the HFI kit.
Check the signal strength on the intelligent handset
Q
Party B cannot hear your voice
A
Check that the microphone connector is installed directly to the HFI kit.
Check the signal strength on the handset