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Limited Lifetime Warranty
For Beale Street Audio Branded In-Wall and In-Ceiling Speakers and
Subwoofers Purchased after May 1, 2017
Limited Warranty
Vanco warrants to you, the original consumer purchaser of speakers, that under proper
use and conditions, and subject to the other conditions provided below, your speakers
will be free from defective materials and workmanship for the life of the speakers. This
warranty only applies to passive speakers. Active products, such as amplifiers, electronics,
and powered subwoofers are not covered under the Lifetime Warranty. Please review the
individual manual provided with each specific product for the warranty information.
What Vanco Will Do
If a speaker proves defective in either material or workmanship, Vanco, at its option,
will either (a) repair and return it to you, or (b) replace and ship you a new speaker of the
same model, unless your model is no longer available, in which case Vanco may replace
your speaker with a current model of comparable value. In either case, Vanco will pay the
shipping charge of sending you (US only) a replacement speaker or your repaired speaker.
If a current model is substituted for your speaker, a modification to the mounting surface
may be required. Vanco is not responsible or liable to make, account for or pay the cost of
any such modification.
How To Make A Warranty Claim
The first step in making a claim under this limited warranty is to contact the Vanco
authorized distributor/dealer where you purchased the speaker, or if you are unable to
contact the distributor/dealer, you can contact Vanco directly, for instructions on what
action to take. If it is necessary to return the speaker, it must be shipped in appropriate
packaging to the destination given to you, prepaid with signature required for delivery,
and be accompanied by (1) a document providing your name, address, phone number and
email address, and a statement of why you believe the speaker is defective, and (2) a copy
of your original receipt or bill of sale that identifies you as the original purchaser of the
speaker and the authorized distributor/dealer you purchased it from (“Proof of Purchase”).
You have the risk of loss or damage in transit to the destination, and therefore you are
responsible for insuring the shipment for the full value of the speaker. Freight collect
shipments will be refused. If Vanco determines this limited warranty does not cover your
claim, your speaker will be returned to you freight collect.
Exclusions and Limitations
This limited warranty does not cover:
> Speaker failure caused by anything other than a defect in material and workmanship.
> Consequential damage to other components, equipment or premises regardless of the
reason.
> The cost of removing and reinstalling your speaker.
> The cost of returning your speaker to Vanco.
> Any claims if you are unable to provide Proof of Purchase from a Vanco authorized
distributor/dealer.
