54
TECHNICAL,
SER
VICE & CARE
55
TECHNICAL,
SER
VICE & CARE
Service Information
T
echnical Information
Technical Information (continued)
A repeatability study was conducted with the
C
ONTOUR
®
P
LUS
blood glucose monitoring system
using five venous whole blood specimens with
glucose levels from 2,3 to 17,9 mmol/L. Multiple
replicates (n=100 per lot) were tested using multiple
C
ONTOUR
P
LUS
blood glucose meters and three lots of
C
ONTOUR
®
P
LUS
blood glucose test strips. The following
precision results were obtained.
System repeatability results for C
ONTOUR
P
LUS
meter using C
ONTOUR
P
LUS
test strips
Mean, mmol/L
Pooled Standard
Deviation
Coefficient of
Variation, %
2,48
0,07
2,8
4,70
0,12
2,5
7,26
0,11
1,5
11,66
0,16
1,3
18,51
0,27
1,5
Service Information
If you have a problem and none of the problem solving
steps in this user guide help, contact Bayer Diabetes
Care Customer Service at 0860 102 672. We have
trained specialists to help you.
Check List
This check list may be helpful when speaking with
Bayer Diabetes Care Customer Service:
1.
Locate the serial
number (
A
) and model
number (
B
) on the back
of the meter.
2.
Locate the C
ONTOUR
P
LUS
test strips’ expiry date on
the bottle.
3.
Check the battery icon on the display.
(See page 46, Changing the Batteries.)
84713040
¯
A
¯
B
Important
•
Speak to a Bayer Diabetes Care Representative
before returning your meter for any reason. He/
she will give you the information needed to get
your problem handled correctly and efficiently.
•
Have your C
ONTOUR
®
P
LUS
blood glucose meter
and C
ONTOUR
®
P
LUS
test strips available when you
phone. It would also be helpful to have a bottle of
C
ONTOUR
®
P
LUS
control solution nearby.
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