19
TROUBLESHOOTING
Troubleshooting Guide
Problem
Probable Cause
Remedy
No power to the
unit
Unplugged.
Circuit breaker tripped.
Line filter faulty.
Bad or overloaded power
supply.
Check wall outlet cable
(A5CORD5)
to line filter
(A5FI9010)
in back of game. Check CE5802 cable to power supply.
Reset power strip breaker switch or building
circuit breaker. Attempt to determine cause.
Replace line filter. (A5FI9010)
Refer to Power Supply Diagnostics
Marquee LED
lights are not
working
LED strip faulty
Faulty Cable
Remove marquee and examine LED strip. (AACE6542)
Check cables from LED strip to power distribution board.
(AACE6542, AACE6533, AACE6500)
Marquee LED’s
not working
12 Volts DC
LED strip faulty
Faulty Cable
Faulty Power Supply
Both LED lights are receiving 12 Volts Dc directly from
power supply. Replace LED if needed. (AACE5840)
Check cables from LED board to Power Supply
(AACE5840, AACE5860)
Check for 12 Volts from power supply. Replace Power
Supply if needed. (Part # AAPS1011-QD-LINK)
Ball Lights in
tower not
Working
(
Power comes from
power supply and
goes through Link
Controller)
No 5 & 12 volts DC from
power supply
If all ball lights in tower
are not on.
If one ball light in tower is
not on.
Verify 5 Volts and 12 Volts DC at top plug of Link
Controller Board. Replace power supply if needed.
(Part # AAPS1011-QD-LINK)
Check USB communication cable to motherboard in
connecting game. Replace if needed. (A5CORD58)
Faulty Link Controller Board
Replace Link Controller Board (Part # AACB5800)
Swap cable from a working light to verify if socket on Link
Controller Board is faulty.
If faulty socket, replace Link Controller Board
If socket is ok, the cable or LED light is faulty.
Check cable and replace if needed. (AACE5861)
Replace LED light if needed. (AACB5801)
