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35 

 

Troubleshooting Chart

 

Problem 

Probable Cause

 

Remedy

 

 

 

No power to the game 
No lights on at all 

 

Unplugged. 

 

Circuit breaker tripped. 
 
Line Filter Faulty. 

 

Power strip faulty. 
 

 

Front Rocker Switch OFF  

 

Faulty cable/power supply 

 

Check wall outlet. 

 

Reset power strip breaker switch or building 

circuit breaker. 

Replace Line Filter (Part # A5FI9010) 

 

Swap positions, ensure rocker switch on power 

supply is ON, replace if needed A5OU5000 

 

Ensure rocker switch in the front of game is ON  

 

Refer to wiring diagram. Check cables  
CE26024 & CB15001 board.  
Refer to Power   Supply diagnostic section 

  

AC Power to Power Strip is 
ok, but everything is off 
  
 (Power Supply not ON) 

 

 

Ensure unit is plugged 
 into power strip. 

 

Make sure rocker switch on 
      power supply  is set ON. 

 

Refer to power supply diagnostics to isolate 
bad component. A bad solenoid or 12 volt short 
would cause this. 

 

Refer to Power Supply Diagnostic section.  

 

Replace Power Distribution Board (AACB5156) 

 

Dollar Bill Acceptor not 
functioning 

 

Ensure Bill Acceptor is set to 
“Always Enable” 

 

Important : Only 12 Volt DBA 
is to be installed. 
 

Model # AE 2454 U5E 
Part # A5AC9101

 

 

 

 

 

Check for power to Bill  
Acceptor. 

 

Dirt or debris in acceptor 

slot.

 

 
 

Pinched, broken, or  
disconnected wiring. 
  

 
 
 

Bill acceptor problem. 
 Part # A5AC9101 

 

Acceptor should cycle stacker at game 
power up. If not, check cable connections.  

 

Refer to “How to Clean Bill Acceptor” 
Or clean with bill reader cleaning card. 

(A5CC9000) 

 

Check wiring from bill acceptor to NewGen  
Board. (CE23008) Repair or replace wiring  
harness. Check connector on I/O Aux  Board 
Make sure wires are secure in connectors. 

 

 

Refer to troubleshooting section of dollar bill  
acceptor manual included with this game or  
the diagnostics label of the back of the unit. 

 

Power supply unplugged. 
 

 

Rocker Switch. 
 

 

Power supply shutting 
down because of 12 V 
overload. 

 

Faulty power supply. 

 

Faulty Power Dist Board 

 

Meters do not work 

 

Game meter will click at the start of 
the game. 
Ticket meter will click as tickets 
come out of game and notch is 
“seen” by dispenser. 

 

Ensure correct number of 
tickets are being dispensed 

 

Disconnected, loose or  
broken wires. 

 

Faulty counter. 

 

Check ticket values in menu. Refer to Tickets 
not dispensing troubleshooting section. 

 

Check connections to I/O board.  
Cables # CE23010 and AACO1020 

 

Replace counter. AACO1020. 

TROUBLESHOOTING GUIDE 

Troubleshooting Strategy 

Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and 
remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes 
first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.

 

Содержание Hyper Nova

Страница 1: ...PLACE SERIAL NUMBER LABEL HERE SERVICE MANUAL...

Страница 2: ...Fax 920 822 1496 Email service baytekent com Open Monday Friday 8 AM 5 PM C S T BAY TEK ENTERTAINMENT Pulaski Industrial Park 1077 East Glenbrook Drive Pulaski WI 54162 USA SIGN UP TO RECEIVE OUR E MA...

Страница 3: ...U FUNCTIONS 18 21 DIPSWITCH SETTINGS 22 I O AUX BOARD PINOUT 22 CIRCUIT BOARD LAYOUT 23 WIRING DIAGRAMS 24 34 TROUBLESHOOTING GUIDE 35 39 POWER SUPPLY DIAGNOSTICS 40 BILL ACCEPTOR DIAGNOSTICS 41 HOW T...

Страница 4: ...your purchase Your business is important to us and we hope you enjoy this product as much as we do Your Friends at Bay Tek Entertainment GAME INSPECTION Please inspect the game for any damaged loose o...

Страница 5: ...er Cabinet 80 L x 36 D x 82 H 440 lbs Marquee Sign 50 L x 48 D x 31 H 135 lbs POWER REQUIREMENTS INPUT VOLTAGE 115 VAC 230 VAC INPUT FREQUENCY 60 Hz 50 Hz MAX OPERATING CURRENT 3 25 AMPS 115 VAC 1 625...

Страница 6: ...Incredible Marquee itself is adjustable Game height with the marquee can be adjusted from 143 to 150 Note There are options available for low ceiling height refer to previous page for options ADJUSTA...

Страница 7: ...rewdriver 9 16 socket 3 people 1 4 Allen wrench 7 16 wrench or socket Note Refer to YouTube video at https youtu be 4pK3kJwIOp4 for a game setup walk through Unbox lower cabinet and remove the keys fr...

Страница 8: ...ve the 2 shipping bolts from the bottom of upper cabinet using a 9 16 socket These bolts can be discarded Remove the shaft collar from the top inside upper cabinet using a 5 32 Allen wrench Slide the...

Страница 9: ...holding the marquee in place using a 7 16 socket and bring marquee to the top of the upper section which is still laying on its back Attach the optional large marquee if purchased to the top of the g...

Страница 10: ...ar game final position This will prevent the lower cabinet from moving away while the upper cabinet is lifted and stood upright on top of the lower cabinet With 2 people position the upper cabinet nea...

Страница 11: ...before the big lift Using 3 people Lift the top of the upper cabinet and raise into position on top of the lower cabinet Once upright the drive shaft will be in the center of the hole in the bottom of...

Страница 12: ...wer shaft back down into place in the hub Insert 4 black bolts from inside the plexi down into the lower cabinet using a 1 4 Allen wrench Open the rear bottom door Reach inside rear bottom door and in...

Страница 13: ...CE23023 to CE23024 USB cable to USB cable Ground Wire to Ground Wire CE23006 to CE23051 CE23007 to CE23051 CE23013 black connectors to CE23049 CE23013 gold connectors to CE23047 Remove the white plast...

Страница 14: ...ottom of the cabinet and feed back into the hole in the back of the cabinet or into the hole in the floor of the cabinet Plug the end into the Power Box in the bottom left of the rear of the game Plug...

Страница 15: ...UCL Universal Card Link connector to accept Card Swipe systems from many different manufactures Please follow these instructions to make full use of this capability Menu Changes Enter menu scroll to C...

Страница 16: ...l determine the height reached by the propeller and display it on the screen Tickets will then be awarded as determined by the ticket pattern The solenoid will stay engaged allowing the player to plun...

Страница 17: ...A5PL4200 DBA Plate for 12V Upstacker Bill Acceptor A5PL9998 Plate used instead of Coin Mechanisms HOW TO LOCATE CIRCUIT BOARDS Most circuit boards can be accessed from the back door of the game The s...

Страница 18: ...0 Sets the attract volume on a sliding scale from 0 to 10 0 means no volume CREDITS 1 2 3 4 5 6 7 8 9 18 19 20 0 Sets the amount of credit pulses needed to start a game CARD SWIPE 1 will show Swipe Ca...

Страница 19: ...Sets the 2 Minor values on the Ticket Pattern Used for fine tuning payout MAJOR VALUES 200 300 400 1200 1300 1400 1500 1600 1700 5000 5100 100 Sets the 1 Major value on the Ticket Pattern Used for fin...

Страница 20: ...o 197 DIST DIAG Shows total games played since the last time the statistics were cleared TOTAL GAMES Shows total tickets awarded since the last time the statistics were cleared TOTAL TICKETS Shows tot...

Страница 21: ...0 9 8 2 1 0 1 2 8 9 10 Rarely used option to fine tune the propeller location in the middle section of travel Refer to How to Fine Tune Propeller Calibration section of manual CAL UPR 10 9 8 2 1 0 1 2...

Страница 22: ...screen It will round up odd amounts of tickets X 5 DISABLES LOW TICKET INPUT Disables the low ticket message on screen This option should be enabled when using a card swipe system X 6 NOT USED 7 NOT U...

Страница 23: ...A5CORD14 AACB5156 Power Dist Board Power In from Power Supply AACE23003 Power to Con troller Board CE23027 CE23026 CE23029 CE23004 CE23030 CE23033 CE23006 AACE23001 Power to Audio Board A5SW2300 Netw...

Страница 24: ...ches and Lights AACBL4A DOORA UCL Connector Card Swipe system cable would be plugged into this connector AACE23011 AACE23011 AACB9605 CBL I O Aux Board Red and Yellow LEDs Green Power LED A5CORD13000...

Страница 25: ...aker AACE8811A 3 3 Ohms AACE23002 12 VDC In From Power Distribution Board AACB9600A Audio Amplifier AACE23012 12 VDC In From Power Distribution Board AACE23001 12 VDC In From Power Distribution Board...

Страница 26: ...00 USB Communication to Motherboard Front of the Game Back of the Game Top of the Game Back of the Game A5CORD14 USB cable from Motherboard to Communication board AAMB12 HD Motherboard A5SW2300 Networ...

Страница 27: ...itch AACE23034 A5CORD5000 Top of the Game Back of the Game A5SW18000 On Off Rocker Switch in front of game Line Filter A5FI9010 Power In Cord From Wall A5CORD5 AC Bleeder Board AACB15001 Back of the G...

Страница 28: ...029 CE23004 CE23030 CE23033 CE23006 AACE23003 Power to Controller Board AACE23012 AACE23001 12 V Power to Audio board AACB23000A Controller Board AACE23006 5 V to Inside Propeller Base Lights Top of t...

Страница 29: ...Propeller Base Lights AACE23051 Inside Propeller Base Lights AACE23013 From CE23020 on Controller Board AACE23007 AACE23006 5VDC Power In from Power Dist Board Gold Colored Connectors Black Colored Co...

Страница 30: ...uard LED s AACE23014 AACE23014 AACB23000A Controller Board AACE23014 AACE23048 Control Panel RGB Lights AACE23032 To RGB Lights in Marquee AACE23020 To Top of Game Black Connectors AACE23049 To Propel...

Страница 31: ...onnectors Pink Connectors AACE23019 Top Display Light Jumper AACE23019 Playfield Outside Edge Lights Orange Connectors AACE23045 Top Display LED AACE23045 Bottom Display LED AACE23044 Left Display LED...

Страница 32: ...9736 A5CE9736 A5CE9736 A5CE9736 A5CE9736 A5CE9736 A5CE9736 5 VDC RAIL 5 VDC RAIL GROUND RAIL GROUND RAIL AACE23040 LIGHTING PANEL WIRING DIAGRAM AACE23039 AACE23038 AACE23034 AC Power In A5CE1052 A5CE...

Страница 33: ...a l l B u l b A A C E 2 3 0 4 1 L a r g e B u l b AALB23058 Small Bulb The top of game has 7 Small Bulbs AALB23058 and 8 of Big Bulbs AACE23041 AACE23041 Large Bulb AACE23028 A5SE23000 Propeller Senso...

Страница 34: ...he Game Inside the Game AACE23026 A5FA2300 Spinning Fan Motor AACE23027 AACB13000 HYP Top Controller Board AACE23031 AALB23064 White Light inside Sign AACE23020 A5CORD1 AALB23057 LED Board AALB23057 L...

Страница 35: ...Part A5AC9101 Acceptor should cycle stacker at game power up If not check cable connections Refer to How to Clean Bill Acceptor Or clean with bill reader cleaning card A5CC9000 Check wiring from bill...

Страница 36: ...2300 from green socket on motherboard A5CEAU010 connection to A5CORD38 in the lower section Ensure 12 volts at CE23002 CE23012 CE23001 from Power Distribution Board Unplug audio jack cable A5CE2300 fr...

Страница 37: ...Settings in Menu are incorrect Propeller Sensor not working properly Enter Menu and check certain areas Preset Ticket Pattern Mercy tickets Refer to Propeller Sensor not working properly section Tick...

Страница 38: ...agnostic Menu to see if game recognizes sensor Two LED s on the Communication Board in the top of the game will flash rapidly when communicating with motherboard Replace sensor if needed I O Aux Board...

Страница 39: ...embly should only activate at game start or in the test menu Ensure assembly is loose and moves freely If 12 Volts DC is always present the Main Board AACB23000 is faulty and will need to be replaced...

Страница 40: ...hort If power supply still does not power on then replace power supply A5PS1013 or replace motherboard AAMB10E SHD 1 Verify AC power to game Check power strip in front door The rocker switch should be...

Страница 41: ...NO power Use meter to measure 12 VDC voltage at cable going into Bill Acceptor from front I O Aux Board If power is OK Clean Bill Acceptor path to make sure there is nothing jamming unit Check dipswit...

Страница 42: ...Remove the safety pin from its location on top of the coin box Lift the handle until the 2 holes line up and insert the safety pin Important There are many parts inside the front of the game that move...

Страница 43: ...he cabinet Once the highest point of the spinning propeller is calibrated the software will place a pointer on the display board This pointer is 2 LED s thick The placement on the display board will a...

Страница 44: ...TUNE PROPELLER CALIBRATION If the game seems to show the propeller incorrectly in this Middle Section Enter the menu and scroll to Cal Mid The arrow will move 2 LED s width up with every increased va...

Страница 45: ...propeller spins very fast and may cause in jury if misused Raise the propeller up by hand and position in the middle of one of the large ticket bonus locations Wrap the non stick painters tape around...

Страница 46: ...46 DECAL DIAGRAM...

Страница 47: ...09 Decal Bottom Acrylic A5DE23010 Decal Lower Cabinet Front A5DE23011 Decal Front Door A5DE23012 Decal Left Lower Cabinet A5DE23013 Decal Right Lower Cabinet A5DE23014 Dibond Playfield Back A5DE23015...

Страница 48: ...Propeller Base Guardrail Light Power AACE23014 Underglow Guardrails Panel RGB Pwr AACE23015 1 Marquee RGB Light Board Power AACE23016 2 Marquee RGB Light Board Power AACE23017 3 Marquee RGB Light Boa...

Страница 49: ...I23000 Safety Pin for Handle Lockout A5SW2300 Switch 5 Port 10 100 Mbps Ethernet A5TD1 Ticket Dispenser Entropy AACB23000A Controller Board A5CB23001A Marquee Light Control A5CB23003A Lidar To USB Boa...

Страница 50: ...AAGRBX23000 AASW200 W5TM2300 A5BK9999 A5ME23007 A5ME23008 A5ME23009 A5ME23012 A5ME23013 A5ME23014 A5ME23015 A5ME23016 A5ME4161 A5ME4171 A5ME4172 A5ME4180 A5ME4182 A5PL4200 A5PL8900 A5PL9995 A5PL9998...

Страница 51: ...CE23013 AACE23014 AACE23015 AACE23016 AACE23017 AACE23018 AACE23019 AACE23020 A5CORD38 A5CORD39 A5CORD5 A5CORD5000 A5CORD5001 A5OU5000 AACBL4A DOORA AACE23021 AACE23022 AACE23023 AACE23024 AACE23025 A...

Страница 52: ...ALB23053 AALB23054 AALB23055 AALB23056 AALB23057 AALB23058 AALB23064 AALB23065 AALB23066 AAPB2700A A5DE0042 A5DE23000 A5DE23001 A5DE23002 A5DE23003 AADE23004 A5DE23005 A5DE23006 A5DE23007 A5DE23008 A5...

Страница 53: ...NTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log Below is a chart you can use to track repairs and maintenance NOTES DATE MAINTENANCE PERFORMED PARTS...

Страница 54: ...ts Technical Support You are the best tool for troubleshooting Your abilities to understand the game and your skills to repair the game are invaluable to us If you need help you know you can call us I...

Страница 55: ...red defaced or removed from it s original position Should you need your game serviced determine the serial number from the decal on the back of the game cabinet or main board and call 920 822 3951 Ext...

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