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35

TROUBLESHOOTING GUIDE

11

Problem

Probable Cause 

Remedy 

Balls not releasing

- There are many factors that could contribute to the balls not releasing. 

                                     

Please browse through the following sections:

                                            - Not enough balls in game 

                                            - Ball jam 

                                            - Error on screen 

                                            - Faulty Motor 

                                            - Ball release sensor blocked/bad 

                                            - Ball trough sensor blocked/bad 

Ball release sensor blocked/

bad

Too many balls in game 

blocking sensor, software will 

stop motor to prevent damage 

“Ball Jam—See Attendant” will 

show on screen 

Check voltage with DC

Multi-meter

Disconnected, loose or broken 

wires.

Enter Diagnostic Menu to see 

if game recognizes sensor. 

Faulty sensor. 

Game should have only 25 balls, if there are 

too many balls, they will back up and block 

sensor, turning off motor. 

Check power: 12 Volts DC Power In between 

Red and Black wire 

Normally 0 VDC between Black and White 

wires. (LED is ON) 

When Blocked - 3.3 VDC between Black and 

White wires. (LED is OFF) 

Check connections from sensor to Minigen 

board. Cable # (AACE3300) 

Ball Release should go to ON when sensor is 

blocked.

Replace sensor. (Part # AACB3003) 

Ball trough sensor blocked/

bad

If ball trough sensor does not 

see balls played, game will 

not release more balls. 

Check voltage with DC

Multi-meter

Disconnected, loose or broken 

wires.

Enter Diagnostic Menu to see 

if game recognizes sensor. 

Faulty sensor. 

Ensure ball trough is clear and not blocked 

with debris. 

Check power: 12 Volts DC Power In between 

Red and Green wire. 

Normally 3.3 VDC between Green and White 

wires. (LED is OFF) 

When Blocked - 0 VDC between Green and 

White wires. (LED is ON) 

Check connections from sensor to Minigen 

board. Cable # (AACE3300) 

Ball Trough should go to ON when sensor is 

blocked.

Replace sensor. (Part # AACB2203) 

Содержание SINK IT SHOOTOUT!

Страница 1: ...1...

Страница 2: ...code to the right with your Smartphone to jump straight to this game s parts page PARTS P 920 822 3951 X 1101 F 920 822 1496 E parts baytekgames com MON FRI 8 AM 5 PM C S T SERVICE P 920 822 3951 X 1...

Страница 3: ...ME ADVERTISING 16 MACHINE SETUP HEAD TO HEAD 17 MACHINE SETUP SINGLE GAME 18 REPORTS HEAD TO HEAD 19 REPORTS SINGLE GAME 20 SOFTWARE UPDATE 21 MAINBOARD PINOUT 22 24 MINIGEN PINOUT 25 WIRING DIAGRAMS...

Страница 4: ...ugh this manual and be sure to contact our factory if you have any questions or would like some more information Thank you for your purchase Your business is important to us and we hope you enjoy this...

Страница 5: ...player with the buttons on the front of the games Single games will not have the 2 player button Toss or bounce the balls into the cups trying to hit all 10 cups and turn off the blue lights inside be...

Страница 6: ...l and structural components of this game may void its compliance certifications WARNING Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleanin...

Страница 7: ...the trough during transport No more than 20 balls should be in the machine at a time for proper function Sink It uses 38 40 mm ping pong balls Plug the power cord located in the storage compart ment...

Страница 8: ...he grey phone cables inside each compart ment connected to the auxillary board shown The boards are connected to the motherboard via USB Feed the cable through the hole in the back of the cabinet and...

Страница 9: ...N Secure the cabinets together with included bolts washers and locknuts One set of holes is located inside the coin door of the left game and the ticket door of the right game The other set of holes i...

Страница 10: ...AD CONNECTION Place the marquee on top of the two games centering it between them Secure with included wood screws Run the cable down between the cabinets and plug in to housing near bottom of the rig...

Страница 11: ...d on the minigen board under the bouncing platform open the front door then slide the platform towards you factory default settings are highlighted below SWITCH DESCRIPTION OFF ON 1 Enable Tickets 2 N...

Страница 12: ...LECT button The blue and red player buttons also scroll through the menus CLEAR CREDITS TICKETS START TEST GAME AFTER EXIT CLEAR HIGH SCORES Press MENU SELECT when Clear Credits is highlighted to rese...

Страница 13: ...for bill denominations default is 0 off CC Charge Games Swipe OFF ON CC Add Games Swipe 0 1 2 3 4 5 6 7 8 Game Time seconds 30 60 90 120 150 180 Balls Per Game 10 20 30 40 50 60 Extra Last Ball Delay...

Страница 14: ...CUPS HIT 0 3 4 6 7 9 10 TICKETS 1 2 6 8 16 1 per remaining ball 2 2 4 10 16 1 per remaining ball 3 4 6 10 18 1 per remaining ball 4 10 14 20 30 1 per remaining ball 5 10 14 20 32 1 per remaining ball...

Страница 15: ...15 DIAGNOSTICS MENU 7 8 4 9 5 2 10 6 3 1...

Страница 16: ...the USB stick name txt ADVERTISEMENTS The ideal size of an advertisement is 1280 x 960 in png format Ads must be named ad1 png ad2 png ad3 png and ad4 png to upload correctly You can add up to 4 diff...

Страница 17: ...in 3 min 5 min Timed Game Countdown Delay off 5 sec 10 sec 15 sec 20 sec 25 sec 30 sec Cheat Detect End Game off never end for cheat detection 1 warning 2 warnings 3 warnings Head to Head Machine ID o...

Страница 18: ...30 sec 1 min 2 min 3 min 5 min Timed Game Countdown Delay off 5 sec 10 sec 15 sec 20 sec 25 sec 30 sec Cheat Detect End Game off never end for cheat detection 1 warning 2 warnings 3 warnings Head to...

Страница 19: ...19 REPORTS MENU HEAD TO HEAD These reports will help you to determine the earmings payout and overall number of plays generated by your Beer Pong game...

Страница 20: ...20 REPORTS MENU SINGLE GAME These reports will help you to determine the earmings payout and overall number of plays generated by your Beer Pong game...

Страница 21: ...21 SOFTWARE UPDATE...

Страница 22: ...22 MAINBOARD PINOUT DIAGRAM...

Страница 23: ...Volts J22 16 HIGHSIDE 10 Scroll Blue Light J24 8 HIGHSIDE 11 Ball Release Dispenser Motor J24 9 3 3V J24 10 PX37 Ticket Notch 1 J5 1 Ground Ground for Ticket Dispenser J5 2 HIGHSIDE 13 NEW Mechanical...

Страница 24: ...21 11 PC0 J29 11 Ground J21 12 PA28 J29 12 Ground J21 13 PX20 J29 13 Ground J21 14 PC1 Cup 1 Lights J29 14 12 Volts J21 15 PX21 Cup 2 Lights J29 15 12 Volts J21 16 PB0 Cup 3 Lights J29 16 12 Volts J21...

Страница 25: ...eptor AACE9109 Coin Door 12 V Signal Com AACE3303 12 Volt DC Power In Cable AACE3315 Menu Buttons Counter AACE3301 Lights and Player Start Buttons AACE3300 Motor and Ball Sensors AACE3302 Cable to Spe...

Страница 26: ...700 AACE3315 Coin Switches AASW9903 Wired Normal Open AACE3311 Coin Door Harness AACBL4A DOOR To Bill Acceptor A5AC9093 110 VAC Down Stacker To Bill Acceptor A5AC9093 110 VAC Down Stacker AACE3311 To...

Страница 27: ...tween Green and White wires LED is ON To J21 Connector on Main Board To J24 Connector on Main Board Ball Loader Motor AAMO3300 Motor is normally 3 8 Ohms 5 Volts DC when running Ball Trough Sensor AAC...

Страница 28: ...Interface Board to Motherboard AACB2204 Interface Board A5CEAU010 Audio Jack from Motherboard to Main Board A5CORD11 A5MO2200 Monitor A5CORD23 AACE3309 Communication cable from J16 on main board to J...

Страница 29: ...PJ Cup 1 Lights AACE3310 1 Cup 2 Lights AACE3310 2 Cup 3 Lights AACE3310 3 Cup 4 Lights AACE3310 4 Cup 6 Lights AACE3310 6 Cup 5 Lights AACE3310 5 Cup 10 Lights AACE3310 10 Cup 9 Lights AACE3310 9 Cu...

Страница 30: ...AC Power to back of game A5CORD5 Power Supply A5PS1008 Monitor A5MO2200 Line Filter A5FI9010 AC Power In cable AACE3304 Power In Cord From Wall A5CORD5 Outlet Strip A5OU1000 Bill Acceptor Power Cable...

Страница 31: ...ptor not functioning Ensure Bill Acceptor is set to Always Enable Important Only 110 Volt AC DBA is to be installed Enter Diagnostic Menu to see if DBA input goes to ON quickly when bill is inserted L...

Страница 32: ...GEN1 PJ RBN Faulty LED light strip inside cup AACE3310 X Playfield Aux Board faulty A5CB3004 How to Calibrate Camera 1 Enter Diagnostic Menu to see live view of camera Verify all cups are within trian...

Страница 33: ...or replace adaptor A5CN1031 Main Board and wiring to coin switch OK Check green LED s on Serial Interface board Is Power solid ON Is TX RX blinking very fast Game not coining up Note If game is equipp...

Страница 34: ...0 Any ping pong balls will work Game should have 25 balls in it Too many is bad they may block a sensor Balls not releasing There are many factors that could contribute to the balls not releasing Plea...

Страница 35: ...wer 12 Volts DC Power In between Red and Black wire Normally 0 VDC between Black and White wires LED is ON When Blocked 3 3 VDC between Black and White wires LED is OFF Check connections from sensor t...

Страница 36: ...ite wires LED is ON Check connections from sensor to Minigen board Cable AACE3300 Ball Trough should go to ON when sensor is blocked Replace sensor Part AACB2203 Buttons do not work Button stuck stick...

Страница 37: ...motherboard Large power connector unplugged on motherboard Faulty or loose RAM Faulty power supply Check for 12 Volts and green LED on motherboard Faulty motherboard Replace faulty board AAMB8 Monitor...

Страница 38: ...load on power supply and isolate short Unplug all outputs from power supply except for motherboard This will have power supply motherboard and monitor left plugged in If power supply motherboard and...

Страница 39: ...ill Acceptor from power strip If power is OK Clean Bill Acceptor path to make sure there is nothing jamming unit Check dipswitch settings on side of acceptor Make sure switch 8 is OFF for Always Enabl...

Страница 40: ...nd flip open front panel Slide Bounce Pad out toward front of game To Remove Motor Remove 4 screws from center of wood wheel Motor can now be unscrewed and removed from game Motherboard Power Supply M...

Страница 41: ...anel Slide Bounce Pad out toward front of game Remove 2 screws from brackets on both sides of the cabinet and remove carpeted wood platform Remove screws from brackets holding vertical wood that senso...

Страница 42: ...TO REMOVE CUP ASSEMBLY HOW TO ACCESS CAMERA AC LIGHT 18 Remove 2 screws holding cup platform in place Remove 3 screws holding wood support in place Slide plexi toward front of cabinet and remove from...

Страница 43: ...olve drilling holes in the left side of your metal front to mount Instructions will come with E Port Reader here is a picture of it mounted on metal plate The E Port Reader will plug into cable positi...

Страница 44: ...ORD14 Cord USB 3 foot Right angle connector A5CN3001 Connector VGA VGA Adaptor AACE3300 Cable Count Sensor AACE3301 Cable Main Door AACE3302 Cable Volume AACE3303 Cable Minigen Power In Cable AACE3304...

Страница 45: ...RD14 A5CORD23 A5CN3001 A5CORD5 A5CU3000 A5FI9010 A5HU1200 A5OU1000 A5DE3000 A5DE3001 A5DE3002 A5DE3003 A5DE3004 A5DE3007 A5DE3008 A5DE3009 A5DE3010 1 A5DE3010 2 A5PL9097 A5BA4050 A5VF2002 A5CE6601 A5C...

Страница 46: ...0 X AACE3311 AACE3314 AACE3301 AACE3302 AACE3303 AACE3304 AACE3306 AACE9109 AACE3317 AAMO3300 AACE8868 A5PS1008 AACBL4A DOOR A5LI0001 AACE8811 AAPB2700 AACE3300 A5AC9093 AACB3003 AACB2204 AACB2203 AAC...

Страница 47: ...LOG If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance DATE MAINTENANCE PERFORMED PARTS OR...

Страница 48: ...e quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for tr...

Страница 49: ...apply if any serial number decal is altered replaced or removed from its original position To process warranty replacement claims customers may be charged for the replacement item at the time of ship...

Страница 50: ...50 CERTIFICATE OF COMPLIANCE...

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