Bay Tek Games Prize Hub Modular, Руководство по обслуживанию

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CAPSULE HUB TROUBLESHOOTING GUIDE
Prize Unavailable
on screen
Location is actually
empty of prizes.
Prize dispensing
malfunction.
Front door opens
while it is dispensing
prize.
Prize jam.
Stock Quantity is set
too low.
Motor/Sensor self
test failed at power
on.
Entire Unit Not Rec-
ognized by Main
Hub
No communication
from a Capsule Unit
to Main Hub Unit.
Capsules will hold 120 of the 2” capsules per capsule pie slice.
Once the pie slice is empty, it will show that prize unavailable.
Capsule carousel will slow down, stop, pivot motor moves dispens-
ing motor in, and dispensing motor dispenses capsule. If capsule
does not fall for whatever reason, the motor will time-out and car-
ousel will go around again to try to dispense that same capsule.
If that capsule has tried to dispense twice and fails, it will show that
prize unavailable, not subtract tickets from guest and have him
chose a different prize.
If front door opens while prize is being dispensed, that prize will
show unavailable. Check door switch and cables. Refer to
“Carousel motor not turning” in troubleshooting guide.
Capsule unit is specifically designed to resist and power-through
jams.
If it shows prize unavailable and they are still capsules in unit, turn
the sprocket by hand and see if it dispenses capsule.
If not - Remove capsules and locate jammed capsule.
If it does dispense - Check capsule drop sensor and refer to Cap-
sule Unit Troubleshooting Section
We usually leave capsules set to zero, it will dispense capsules
until it tries to dispense an empty bin.
If pivot motor test fails on power on.
At power on - The pivot motor will move and test home sensor.
If it fails, capsule stepper motor will not start (it will also be very
hard to turn by hand.) and all capsule prizes will be
unavailable.
Refer to “Entire Unit not Recognized by Main Hub” in
troubleshooting section.
Refer to “Entire Unit not Recognized by Main Hub” in
troubleshooting section.
Entire row of prizes show
“Prize Unavailable”
Entire Unit Not Recognized
by Main Hub
Pivot Motor/Sensor self test
failed at power on.
No communication from a
Capsule Unit to Main Hub
Unit.
Refer to “Entire Unit not Recognized by Main
Hub” in troubleshooting section.
Refer to “Motor/Sensor self test failed at
power on.” in troubleshooting section.
Refer to “Entire Unit not Recognized by Main
Hub” in troubleshooting section.
Troubleshooting Chart
Problem Probable Cause Remedy