44
MAIN HUB TROUBLESHOOTING GUIDE
Optional top sign does not
flash.
Disconnected, loose or
broken wires.
Faulty circuit boards is sign.
Faulty AACB1800 board.
Check connections from AACB1800 board to
top sign boards.
(Cables # AACE1800, )
Replace AACB1800 board.
Scanner
does not
work.
Check for
lights on
scanner
itself.
No lights on
scanner.
Power
problem to
scanner.
Disconnected, loose or
broken wires.
Faulty power supply or outlet
plug.
Check for voltage at
scanner.
Check connections from scanner to
motherboard and power.
Connect scanner into different power
source.
If scanner has power, but still no indicator
light, replace scanner. (A5SC1800)
Yes - Lights
are on scan-
ner.
Ensure QR Code is enabled.
Faulty USB communication.
Problem can be scanner or
motherboard.
Refer to “How to Register Evolve Units.”
Check USB from scanner to motherboard.
Replace one at a time.
(A5SC1800 and AAMB7)
Menu Button does not work.
Disconnected, loose or
broken wires.
Faulty button.
Faulty AACB1800 board.
Check connections from pushbutton to
AACB1800 board.
Cables # AAPB2700 and AACE1801
Test button and replace. (AAPB2700)
Replace AACB1800 board.
Touchscreen does not work.
Re-Boot game to see if prob-
lem still exists.
Power game down, wait 10
seconds, then power game
ON to reset.
USB Connector unplugged
Problem can be monitor or
motherboard.
Replace A5MO1800 &
AAMB7
Verify connector at monitor and motherboard
A5MO1800
Touchscreen
Monitor
AAMB7
Troubleshooting Chart
Problem
Probable Cause
Remedy
Speaker does not work.
Motherboard creates sound,
AACB1800 board amplifies it.
Disconnected, loose or
broken wires.
Faulty speaker.
Determine if
AACB1800
board is good.
Check connections and reseat audio cable
from motherboard to AACB1800 board.
Cables # AACE8811, AACE1802, and
A5CEAU010.
Replace speaker. (AACE8811)
Unplug audio jack cable (A5CEAU010) from
motherboard, plug into MP3 player and see if
music is amplified and comes out of speaker.
If Yes - then motherboard is faulty.
If No - then AACB1800 may be faulty.
AAMB7
AACB1800
A5CEAU010
Audio Jack from
Motherboard to
Main Board
Содержание Prize Hub Modular
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