21
Problem
Probable Cause
Remedy
No power to the game.
Unplugged.
Circuit breaker tripped.
Power supply unplugged.
Power supply shutting
down because of 12
V overload.
Bad power supply.
Check wall outlet.
Reset power strip switch or building circuit
breaker.
Insure unit is plugged into power strip.
See power supply diagnostics to isolate bad
component. A bad motor or 12 volt short
would cause this.
No Audio
Volume too low.
Loose wire at control or
speaker.
Main circuit board mal-
function.
Increase the volume by entering menu.
N1 sets game volume.
N2 sets attract mode on and off.
Press and hold red menu button down to
enter menu.
Press select button to change settings.
Check audio cable connections to speaker,
and main circuit board. Cable #
AACE9203. Check continuity.
Replace main board with board from another
game if possible to isolate the problem to
the main circuit board.
Fluorescent Lighting not func-
tioning properly.
Fixture unplugged.
Lamp out.
Plug power cable into power strip.
Replace compact fluorescent bulb.
(A5LI0001)
Part of a display is not show-
ing.
Segment faulty.
Replace display board. Refer to circuit board
wiring diagram to identify board.
Upper displays not functioning
properly.
Displays frozen.
Previous board in line
faulty.
Display boards are “daisy chained” together.
Check the “Out” socket from previous dis-
play, cable, and “In” socket on suspect
board.
Troubleshooting Strategy
Use common sense and a systematic method of troubleshooting to determine the exact problem,
probable cause and remedy. Use the process of elimination to find the faulty component. Always
check for the simple and obvious causes first such as unplugged, loose or broken wires and bad
sensors, bent, pinched, stuck or jammed components.
TROUBLE SHOOTING GUIDE
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200
