About This Guide
303142-A Rev. 00
xi
Bay Networks Customer Service
You can purchase a support contract from your Bay Networks distributor or
authorized reseller, or directly from Bay Networks Customer Service. For
information or to purchase a Bay Networks service contract, either call your local
Bay Networks field sales office or one of the following numbers:
Information about customer service is also available on the World Wide Web at
support.baynetworks.com.
How to Get Help
If you purchased a service contract for your Bay Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Bay Networks service program, call one of the following Bay
Networks Technical Solutions Centers:
Region
Telephone number
Fax number
United States and
Canada
800-2LANWAN; then enter Express Routing
Code (ERC) 322, when prompted, to
purchase or renew a service contract
978-916-8880 (direct)
978-916-3514
Europe
33-4-92-96-69-66
33-4-92-96-69-96
Asia/Pacific
61-2-9927-8888 61-2-9927-8899
Latin America
561-988-7661
561-988-7550
Technical Solutions Center
Telephone number
Fax number
Billerica, MA
800-2LANWAN
978-916-3514
Santa Clara, CA
800-2LANWAN
408-495-1188
Valbonne, France
33-4-92-96-69-68
33-4-92-96-69-98
Sydney, Australia
61-2-9927-8800
61-2-9927-8811
Tokyo, Japan
81-3-5402-0180
81-3-5402-0173
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