Troubleshooting
16
Troubleshooting
Some problems may be caused by minor faults that you can fix yourself. To do so,
follow the instructions in the following table. If it is still not possible to resolve the
problem, contact customer service. Do not repair the device yourself.
Problem
Possible cause and solution
GENER
A
L
Device has
no power.
• Make sure that the device’s power adapter is connected
to an appropriate power outlet.
No sound, poor
sound quality or
distorted sound.
• Rotate
the
VOLUME
knob clockwise to increase the
volume.
• In radio mode, the antenna is not oriented properly.
• In Bluetooth mode, make sure the device is within the
device’s Bluetooth range. Move your external device
closer to the device.
• The device is too close to a TV set or another device.
PH
ON
O
The vinyl record
will not play.
• Make sure the selection knob is set to
PHONO
mode and
the right speed (33, 45 or 78 RPM) is selected.
• Install the 45 RPM adapter if your vinyl record needs it.
• Check the stylus condition and whether it is in the appro-
priate position, or consider to replace a worn out stylus.
CD
The CD will not
play.
• Make sure a valid CD is placed properly with the printed
surface facing up.
• Make sure the selection knob is set to
CD
mode.
• The CD may be paused, press the
button.
• Replace with another CD for testing.
U
S
B D
E
V
ICE
/S
D C
A
R
D
Nothing will
play via the USB
device or SD
card.
• Make sure the selection knob is set to
CD
mode.
• Make sure the memory device is properly inserted in the
USB
port (or
SD/MMC CARD
port).
• Check the USB port and SD/MMC card port are not
blocked by any object.
