TROUBLESHOOTING | 39
Problem
Solution
Sound issues
Ensure all equipment is connected properly.
Ensure the input setting for the TV is correct.
Ensure source input and audio settings on the external device are set correctly.
Ensure the volume is not muted. If it is, press the MUTE button to restore the sound.
If earphones are connected, unplug them.
Adjust the volume to a suitable level by pressing the VOL+ / VOL- button.
If you are using an external audio device, check that the Menu > Sound > S/PDIF setting is 'PCM'.
If you are using an external audio device via an HDMI cable, make sure the audio device supports HDMI-ARC.
If the TV sound is not synchronised with the picture, go to Menu > Sound > Sound Delay and adjust the sync.
Button operation is
not effective (unit
and/or remote
control)
Disconnect the power plug and then reconnect it. (The unit may not be operating properly due to lightning,
static electricity or other factors.)
