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6.3 Safety instructions for maintenance
o
Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o
In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o
Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device.
Do not attempt to repair the
device yourself.
7. Possible Malfunctions
Error
message
Cause
Solution
E0
There is no cookware on
the hob, or the
cookware is of the
wrong type.
Place appropriate cookware
on the hob.
E1
The device is too hot
(e.g. due to a blocked
ventilation duct)
Damaged elements
(e.g. transistor)
Clean the ventilation duct. Leave
the device to cool for several
minutes; it will then be ready for
further use.
If the error message remains,
contact a sales agent.
Contact a sales agent.
E2
The overheating
protection has activated,
the device will turn off.
Remove cookware from the
induction plate.
Leave the device to cool for several
minutes. It will soon be ready for
further use.
E3
Temporary power surge
Remove the device
’s plug from its
socket. Leave the device to cool for
several minutes. It will soon be
ready for further use.