- 41 -
7. Possible Malfunctions
In case of malfunction, immediately disconnect the device from the power supply. Before
contacting the customer service department or vendor check the troubleshooting table
below.
Problem
Possible reason
Solution
Refrigeration unit
does not start
Defrosting terminated
The device will start after
3 minutes
The device has been
switched off with the
main switch
Switch the device on again,
a new start after 3 minutes
No power
Check the plugs, sockets,
fuses and power supply
Refrigeration unit
works continuosly,
but does not cool
sufficiently
Ambient temperature
too high.
Make sure there is sufficient
ventilation in the place of
installation
Soiled condenser
Condenser cleaning
The door is not closing
properly.
Check the door seal, clean if
necessary
Not enough coolant
Contact the service company.
Hot gas valve partly open
Contact the service company.
Condenser blower is
not working
Contact the service company.
Evaporator blower is
not working
Contact the service company.
Ice formation
inside the
evaporator
The device is not levelled.
Level with adjustable feet
Condensation water
drain pipe clogged /
blocked
Contact the service company.
Refrigeration unit
does not turn off
Probe broken
Contact the service company.
Thermostat broken.
Contact the service company.
Intense noise
made by the
device
Continuous vibrations
Check if there is contact between
the device and other objects, both
internal and external.
